Service: 4 star. On the delivery address I identified the hospital facility, room number, but put…read morein the wrong street address which I now understand was in the outer suburbs. No where close to the hospital. I received a call from the floral shop after the failed delivery, that the delivery would be delayed by one day. Nice to get a call, but should the call come before the failed delivery to such a well known facility? Selection: 2 star. I paid extra for the deluxe arrangement. You can see by comparing the photos that the selection was sub-par.

Flowers were nowhere near what was pictured or the size I ordered. They did give me a little credit…read morebecause of the size difference.

Horrible customer service, my boyfriend ordered red roses and the bouquet was tiny and sparse. Not…read moreat all what was promised. The man who was working was very rude, I told him that I wanted a refund and he refused. Paid way too much for these could have gotten way better at a store like Kroger. Overall terrible and very disappointing.

This flower shop may be small, but don't be fooled. The man who worked with me was extremely kind…read moreand helpful, and he made me a bouquet more beautiful than I thought possible. I walked in and he immediately greeted me kindly and with a warm smile. He asked me for the occasion and my price range. He began to arrange a bouquet for me based on that, but listened when I requested to add a few flowers I knew I wanted in the arrangement. After I added those I left filling it to him. He had quotes at the ready for the specific flowers I asked about. The bouquet came with a free card and envelope that he put in a pic on the arrangement. Such a wide variety of gorgeous plants. The bouquet was right within my price range, and arranged professionally. Love supporting a small local business like this! There were two parking lots right next to the strip it is located on as well as garages nearby.

My niece just had surgery a couple of days ago, and yesterday we found A New Leaf Florist in…read moreNewport online, and since we're in NY and my niece is in Dayton, KY., we ordered her a bouquet to be delivered to her home. It was a bit late in the afternoon; however, the young lady I spoke with was very pleasant and was able to squeeze in our delivery. It was less than an hour later, and they had made the delivery. Their customer service was excellent, prices were fair, and I highly recommend their business if you want or need flowers. I will use them again myself when the need arises.

I received a small bouquet on Saturday and I'm usually not really impressed with roses, but this…read morebouquet had a couple pink roses that were so fragrant and lovely and perfect. There was also some stock in there so they arrange arrangement even though it was small gave off a beautiful scent. I can't express my appreciation for such a quality product.

They used to be at Findlay Market. They have healthy plants and friendly service…read more The new stand at Findlay market has unhealthy and overpriced plants. The woman there wasn't knowledgeable or friendly. Skip that one and go to the store.

The dreamiest wedding flowers!! Ellie was so thoughtful and creative in the bouquet she made for…read moreour elopement. She also crafted an adorable wreath for our dog and a perfect boutonniere for my husband. Because I didn't know how to pin it on, she even met my husband at the beginning of our wedding day to help pin it on for him. They have a beautiful shop by Findlay Market, but the work they do for weddings is absolutely stunning.

The staff and customer service at Lutz Florist are THEE best!…read more It's always hard for me to narrow down a decision because of all the beautiful arrangements! Keep up the great work!

We had an incredible experience working with Lutz florist. From start to finish, Allison and…read moreMcKalyn were amazing to work with and made the entire process feel easy and stress-free. Their communication was excellent and their knowledge is unmatched. They were attentive, professional, and truly listened to our ideas and vision The florals turned out absolutely beautiful and exceeded our expectations. Every detail, from the arrangements to the overall design, was thoughtfully done and perfectly executed on our wedding day. Allison and McKalyn's creativity and attention to detail really showed, and we received so many compliments from our guests. We are so grateful for their hard work and would highly recommend them to any couple looking for talented, reliable, and kind florists who genuinely care about making your day special.

Excellent service, was exactly what I wanted for my wife , would definitely order again…read morePrompt and accurate

I used this florist a few times and had no complaints. Unfortunately, I sent flowers and they were…read moreundeliverable. I had to call them a week later to find this out. I expected to still pay a delivery charge and maybe a little more. However, what was credited back was a very small amount. I will not be using Mt. Washington Florist again.

I came in here the morning of my wife and I's first wedding anniversary and fell in love with their…read moregorgeous selection of flowers, some of which I had never seen before. Amy helped me put together a superb bouquet that my wife absolutely loves, and I am obsessed with it as well. All of the women working that day were so kind and welcoming. We will definitely be back!

I have always loved RW's design and originality. I've taken several of the classes there and have…read morelearned so much. I recently received a beautiful arrangement from my partner from RW because he knows how much I love them! I changed the water after 2 days and added the flower preserver. Unfortunately, the roses and 1 of the Zinnias had already started to wilt. I did not have the arrangement in the window/bright light, kept it cool, and kept an eye on the water level. I don't think after 2 days there should be any flowers that are completely wilted. I'm very disappointed. I can't imagine how much this arrangement cost.