The owner is dishonest. I boarded my dog there, completely healthy, and picked him up 2 days…read morelater. When I did, he had 2 giant burn marks on his neck. I asked the owner if she put a shock collar on him, and she lied. She said he was in his kennel the whole time, and it must've happened before I got there. Having never used a shock collar before, I researched images that could result in their abuse- what do you know, they matched perfectly. She put a shock collar on my dog, shocked the H outve him, then lied to my face.

From the owner: Safety and Security of a Kennel, Love and Care of Home. We are a small at-home boarding facility…read morefor all pets with over 10 years experience of excellent care. We provide a quiet and relaxing atmosphere where your pet gets the one-on-on attention they need. We offer long walks or outdoor play time for dogs. Special requests welcome! We cater to your family pet or your work/hunting partner!

Just left the store and was unimpressed with the store employee, she was very rude and lost out on…read morethe store gaining a customer and a puppy getting a home. I've been looking to get a puppy and when my fiancée and I drove by my fiancée pointed out the sign stating the store had chihuahua puppies. We walked in and there was an all white long hair chihuahua puppy left, $800 fee, which is steep I told my fiancée we didn't have to, the employee then butt into the conversation and said "it's the breeder that sets the price not us", well for one I know you up the price to get a profit (I didn't say this to her), I then asked if we can see her and again rudely she tells me "only if you're interested" I then tell her "obviously I was!". My fiancée was going to drop the $800 but this employees lack of customer service made us walk out.

I took my cat in for a Bath and Brush. I talked to the groomer myself and asked for ONLY a bath and…read morebrush. When I picked him up the girl at the front desk said there would be no charge because the groomer had "clipped" his ear while he was there. I asked "How could he have been clipped with anything he was only there for a bath?!" (Also no one informed me he was hurt over the phone, just told me he was ready to be picked up) She said while they were clipping his nails he jerked his head and she got his ear. I immediately said "Why were they cutting his nails?!" "I asked to have him bathed and brushed only!" There were 3 employees present when I said it. Also "How could a nail clipper clip his ear?" She didn't respond. When I examined him, half of his ear had been jaggedly cut off and pieces of it were super glued back on. His nails had been cut all the way to the nub cutting his quicks on all paws, they were bloody, and he is still limping. I am beyond upset! His ear was obviously cut off with Hair Clippers not nail clippers. They should not have had anything sharp near him at all! I will NOT take any of my pets here ever again.

called for an appointment for my 4 dogs, left a message as I have done in the past...NO CALL BACK!…read more 3 days in a row I called and no answer or reply. I even tried texting...nothing Had bee a customer the past 4 years...time for a change!!

When I call this number the voicemail states that she is not grooming any more and she does not…read moreboard either... thinking maybe they should change the name of the company to do No thing with your dogs