Dr. Jackson was my surgeon for a partial hysterectomy 5 years ago and I am seeing her again now for some issues and for regular ob gyn care. I can't say enough about how great she is. She takes the time to listen, care, educate, assure and offers choices wherever they are possible. She is very down to earth, supportive and funny. I told her about the negative reviews of the office staff and she said that it was a very unfortunate outcome of the change to Dignity Health. I had a perfectly fine experience with them in scheduling and day of interactions. (Oops-5 years later I see this never got posted so posting it now!) read more

What is not to like about this Dr? She was a ref from my Primary Dr. Zanker (who I adore and trust beyond words) for an out patient surgery. Dr. Jackson walked in the room with rainbow colored hair and an attitude I can only describe as "bippity-bop" Undeniably pleasant and thorough. The Surgery went as planned and all is well! I highly recommend her! Shout out to Dr.Z who knows me well and recommended the right Dr. for me. Dr. Salvay was my request (he's retired) . Dr. Jackson was the perfect alternate. I am beyond happy with her and her team for the help and care provided with a solid attention to my care, concerns and all the other stuff. You are in good hands with Dr. Jackson My 2 pennies :) read more

This review is for Dr. Cheryl Edwards. I did not find her name her so I thought I'd write one here. I had my second appointment with her. Absolutely excellent knowledge, bedside manner and just warm personality. She made me feel at ease. I felt like I had known her for years. I know she is at the hospital a lot however, we need more physician's like her. I strongly urge you to schedule an appointment with her. She is upbeat, kind great sense of humor and very concerned with my health. She listens, explains what she is doing, what options are available etc. Dr. Edwards OB/GYN is outstanding. read more

Dr. Anne-Marie Jackson is everything you would want in a physician; she is smart, compassionate, insightful and truly a dedicated health care provider. I have often heard people say of their gynecologists, "oh, this or that doctor doesn't have a great bedside manner but they are a great surgeon." Why not have both in one doctor? Having been fortunate to be a patient of Dr. Jackson's for many years I can say she is both a fantastic surgeon and has a comforting, caring and appropriately humorous bedside manner. She really is one of the best! read more

Dr. Jackson is simply the best doctor I've ever had, if I could give her 10 stars I would. She diagnosed a fibroid that others missed and did an amazing job with my myomectomy. So good that when I easily got pregnant 10 years later and had a c-section, my OB said if hadn't known my previous surgical history, he would have had no idea I had such an extensive surgery. His actual words were "Bravo to the surgeon who did that surgery!". But all that pales in comparison to what makes Dr. Jackson so special - she absolutely, truly cares about her patients. She is kind, empathetic, amazingly responsive and super calming. She'll answer all your questions and give you as much time as you need. Your search for a GYN should stop here - she is the very best. read more

This Doctor is woefully under-appreciated. She is not simply an amazing physician, she is an exemplary human. If you're one of her patients, I congratulate you for discerning excellence. read more

First off let me start off by saying this review is in no way directed to Anne Marie Jackson. I went in for a routine check up to my regular doctor she advised I get an urgent ultrasound, it was so urgent the facility stayed open after hours for me to come. In result, they had found tumor on my right ovary and told me it would require surgery to remove. My doctor told me Doctor Jackson's office staff would be contacting me to set up an appointment. I waited a couple days with no call until this morning when I received a message from my Primary doctors office stating that my referral had been sent and that I should be expecting a call from the office or that I was free to call them to schedule it. Reading the reviews on their disorganization I decided to call myself. I called and explained my ultrasound results and the front office women responded with, "we'll contact you in two weeks when we can get to your referral" I am 23 years old, I work full time and my family lives out of state. The idea of having to wait two weeks just to have my referral "reviewed" is absolutely insensitive and disorganized, considering the news I just received. I have no doubt in Doctor Jacksons abilities as I have had many family and friends see her, I hear nothing but great things about her. But please rehire or retrain your god awful, insensitive, neanderthal front office staff, the reviews are enough proof of that needing to be done. read more

I wish I could have Dr. Jackson surgically attached to my hip so I could take her with me wherever I go. She is so cool and does things like climb Mt. Zimbabwe in her spare time and will talk to me about my vagina at length. Also, she diagnosed and successfully treated my ovarian cancer four years ago. I went to the Dominican Hospital ER my sophomore year of college because my stomach was super bloated and had been killing me and when I woke up that morning, I couldn't pee. After getting shuffled around the ER by doctors who couldn't figure out what to do with me even though my blood pressure was getting dangerously low and I was in a lot of pain, a beacon of light burst through my room's door: Dr. Jackson. She was super straightforward and made me feel at ease immediately. When she told me the reason I was in so much pain was because I was hemorrhaging to death and that I was going to need surgery right away, I gathered my IV tubes and jumped up on my wheelie bed so fast I think I made her head spin. Let's do this, Dr. J! My last memory of that night was when a nurse was gassing me while running me through the hospital halls. I looked up, bleary-eyed, at Dr. Jackson and said, "Wait, did you go to UCSC?" (No offensive, my dear alma mater, but there's no way in hell I want one of your alumni operating on me.) "Oh, no! I went to Harvard!" "Oh, good." When I woke up the next morning, Dr. Jackson informed me that the thing that had almost killed me the previous night was a pesky tumor the size of a cantaloupe that made my ovary explode. After giving me a detailed rundown of my following necessary surgeries and the chemo plan, she presented me with twelve pictures she had snapped and printed of my busted ovary and the big, bloody, black tumor that had destroyed it. I got them framed. read more

Great Doctor, she listened to me she was so open and comfortable to talk to and knew right away what I needed to have done, my surgery went off without any issues her staff and the nurses were so kind and professional I can't say enough good things about Dr. Jackson. And no cancer wahoo. read more

Warning: may be tmi - skip through to the last section for a general feeing First let me start off with saying that by the time I was sitting in Dr. Jacksons stirrups I had been told by three other obgyns that i was never going to have children due to my situation. I have all the anatomy for it but it's just duplicated and most of the responses I got were "it will kill you if you get pregnant" "you will always miscarry" "you'll have to be on bed rest for 6 months" and the best one "you'll never be able to have children." Needless to say I sat there with no hopes of hearing anything different and I was dreading the exam because they are always super uncomfortable. This visit was just to see if I could get a surgery so that I could use a tampon normally and make having my monthly visitor go much more smoothly. So as we sat talking I began to ease up and feel like I was talking to a long-time friend. She informed me (mind you my jaw dropped) that I was going to be able to have children and that the risks that I would have would be those that someone with one set of parts would have. This was mind blowing and I almost cried. To think that for the past four years (I was 18 when I was first told about my situation) I had thought I would never be able to have kids (the one thing I wanted more than anything) and now I have a chance was just unthinkable. We finished our general conversation and I got ready for the exam and to my surprise was the easiest and most comfortable exam. She used the right duck-bill!! No unnecessary pain followed because the right speculum was used. So we finished up the appointment and I was scheduled for my MRI and surgery with in the week. The surgery had been something I was dreading. Mainly because I had never gone under the knife and I'm terrified of being made to go to sleep because I am afraid I'll never wake up. I went into the surgery suite got situated and had a very pleasant experience. It's 6am and I'm not a morning person yet the people around me made me happy and smiley. I went into the surgery room and from then on I don't remember anything (thank god because I was also fearing the chance I wouldn't be sedated enough). I woke up to very friendly faces and woke up without feeling like I was wasted from a night of hard core college partying. Needless to say I love dr. Jackson and the team that stands by her side. The nurses and the office staff are very kind. Having dr. Jackson as my obgyn makes having to go to a obgyn not a chore anymore and something rather to look forward to because I love talking to dr. Jackson. If I could sit in her office and just be able to chat with her btwn paitients I would but because that's really weird i obviously can't. Dr. Jackson is the type of person that i would like to have as a long term friend. I'm gonna say it again I LOVE Dr. Jackson. read more

Dr. Jackson helped me get my Fibroid removed. Throughout the entire ordeal she was calm and answered all my numeous questions. My Gyno referred me to her, and so happy she did! read more

Dr. Jackson is an amazing doctor. She's kind, empathetic and knows her medicine! Her bedside manner is the best I have ever experienced which includes a large pool of doctors including mine, my partner's, my children's and my mother's. Speaking of my children...Dr. Jackson delivered both of them and we feel so lucky that she was practicing OB back then. If you are looking for a gynecologist, stop right here. They simply don't come any better than Dr. Jackson. read more

Booked an appointment for 11am. Needed to take several medications in preparation for the appointment. Checked in at 10:50 and the representative confirmed our 11am scheduled appointment. I know it was 11 as I had calculated the time so that I could get back to school. At 11:35, a rather unfriendly nurse, as concurred by other waiting patients, came out to tell us that our appt was at 11:45. We let her know that checkin confirmed us for 11am, as the same other waiting patients confirmed hearing our time. She then proceeded to argue and let us know that she couldn't ask the desk attendant as she was at lunch. Not sure why I keep returning? I love Dr. Jackson, and have for over 15 years, but at the last visit, my daughter was injected with the wrong medication!! Adding this scheduling nightmare, mixed with medications to be taken for an 11 am appointment, really disappointed on many levels, finally seen at 12:45. ALL our time is valuable and patient scheduling is NOT rocket science. Again, Dr. Jackson is well worth any wait. She's .... 10+ stars! It's a shame her office staff can't keep up with her. Having been a small business owner, I always appreciated constructive criticism. read more

I want to start this review off saying that myself, my mother and sister, with just a couple visits to see Dr. Jackson, absolutely adored her. She's a great doctor for us. Her office on the other hand is a complete train wreck. Good luck ever getting ahold of these people. There's so many different phone numbers you'll have to call before you even get to sit on hold for over 30 minutes. Not to mention the staff (front desk/communications) are some of the most disrespectful/rude people my family has ever encountered at any office we've been to. We were searching for a gynecologist for a VERY long time. Someone we were comfortable with and felt confident in going to. We live in Monterey so it was a very far drive for is to Santa Cruz in the first place. I had a colposcopy scheduled for over a month only to get a call saying they need to reschedule after I had already taken off work!! I am so disappointed in the way the office has treated my family and I. It took at least a week to finally get through to the office and even make that appointment in the first place. I've been so nervous about the procedure which took them forever to contact me about, and I'm not even going to bother going through that process again and rescheduling. It is NOT worth the trouble and then to be talked to so rudely on the phone. I do not recommend anyone to go to this office. They do not care about their patients in the slightest. We will be taking our health care concerns to Ryan Ranch Medical Group in Monterey instead. Don't waste your time! read more

I've been a patient with Dr. Jackson for over 10 years. She's been fine as far as routine women's health check ups go. This review is about the staff that is employed at the front office. My complaints are the same as many other reviews on here. Appointments here do not mean anything. Appointments I've made have been "missing" on the calendar come the day of....my last appointment was rescheduled three times. To top it off TEN MINUTES before my scheduled appointment they called to say Dr. Jackson couldn't see me (because apparently they couldn't figure that out with more than ten minutes notice). I explained the appointment had already been rescheduled many times. The woman on the phone (who was condescending and rude) said she knew that, but basically it wasn't her problem. She offered an appointment with a midwife. I asked some details about the midwife which she abruptly answered and then proceeded to lecture me on what an annual exam was. It was a bizarre conversation to say the least. I finally asked when Dr. Jackson's next appointment was, to which she replied, "I don't know, probably like February". Really? (On a side note, after my last pap I called back to check on the results of my test . I asked the woman on the phone what the results were. She said she didn't really know, but was sure that if there was a problem someone would get in touch with me. Ugh.) It seems to me, that people who seek employment in the medical field, or in any kind of customer/patient care field, should have a modicum of respect for the patients. Unfortunately, you won't find that here. So, sadly as a result I will not be coming back. I do not recommend that anyone entrust their vulnerable parts to this office either. The office staff is ill-mannered, impolite and discourteous. Something I can't ignore no matter how much I like Dr. Jackson. read more

Dr. Anne Marie Jackson is one of the best doctors ever. She listens carefully and with compassion. She is a Harvard graduate and brilliant. Dr. Anne Marie Jackson has a bright, sparkling, beautiful, kind spirit. She patiently answers questions. Dr. Jackson is highly skilled and an amazing surgeon. She cares deeply about her patients and gives 100 plus percent to her work, and will go the extra mile for her patients to deliver excellent medical care. Dr. Anne Marie Jackson is a phenomenal doctor and recently became Chief Medical Officer at Dominican Hospital of Dignity Health Medical Foundation. As a Harvard Medical School graduate in 1989, I have been fortunate to know many outstanding physicians and health care professionals over the years. I can say with great confidence - Dr. Anne Marie Jackson is one of the best doctors in the world! We are very fortunate to have her in the Santa Cruz community. I give her the utmost highest recommendation if you or your family member(s) are wanting to see a top gynecologist doctor. Dr. Jackson is an inspiring, superb physician and a wonderful, warm human being. Thank you Dr. Anne Marie Jackson!! You make a very positive contribution to the Santa Cruz community and our world. We appreciate all that you do. read more

I love Dr. Jackson- LOVE her. She makes me want to become a doctor so I can be like her. Makes you feel totally at ease, listens to you, and is completely supportive and kick-ass. Takes about 6 weeks to get an appointment with her, so make sure to give yourself some lead time, but if you need a gynecologist, you can't do better than Dr. Jackson. read more

Dr. Jackson delivered me of a honeydew or larger sized ovarian cyst. I had already been seeing her as my gyn for several years, and have always loved her energy, honesty, and unfailing good humor. I was honored to have her as my surgeon, and hope that I am as lucky in my future medical experiences as I have been in her hands. You cannot get better than Dr. Anne-Marie Jackson! read more

This review is about the post surgery treatment of patients. I accompanied my friend to her surgery, she was treated in a condescending and dismissive way. She was assured that her pain would be minimal after a procedure and told that if the pain was excessive to "call right back". When we called, we had a guantlet of idiotic secretaries and assistants advising us about medication and pain, they have ZERO training or degrees to be advising on medication. We were very clear to explain her medical history and limitations to both the nurse and Dr Jackson BEFORE the procedure. Each time, we were told we could call back and it would be addressed at a later time. We called post surgery and got no assistance. My friend has been in excruciating pain the past week and a half. It was never addressed. This office needs training on bedside manner, treating people with disabilities and human decency. read more

What can I say about Dr. Jackson she is a beautiful person inside and out very lovable and have a good heart, Doctor Jackson care about her patients and understand her patients needs. Thank you Doctor Jackson for helping my soon to be wife with her fibroid removal, you are an awesome doctor and an excellent remarkable woman Thank you so much !!! read more

I agree completely with above reviews, Dr. Jackson is the bomb, listens like she cares, calm cool and collected, sweet smile, compasionate and professional, and very easy to talk to. Luckily I have not needed any surgeries but may soon and know I can expect the most competent compassionate care around. Kim Sprague read more

I have been a patient for aprox. 14 years. Both Dr. Jackson and her nurse are intelligent and warm. She is considerate of patients needs, thoughtful and offers all viable options to her patients. She is an experienced Dr. who is up-to-date on current medical pratices and new innovations in GYN. A genuinely kind-hearted person and an excellent doctor! I feel very lucky to have had the opportunity to be her patient! -Jeanine Grundman read more

Dr. Jackson is an outstanding medial doctor and superb surgeon. I highly recommend her. She deserves 5 stars. That being said, she does her surgeries at Dominican Hospital and the care there was 1 star. If you are having your surgery at Dominican I highly recommend having someone present post surgery 100% of the time. I was alone, in excruciating pain post op. The nurses are very busy/over booked, actually I'm not sure what the issue was but they definitely were not available. read more

Dr Jackson is very nice, patient, explains things. I left another gyn and took a chance with her and she's great. I've also had annual exams with Courtney in her office who is awesome as well. read more

This doctor is an extremely kind person and an expert surgeon. Dr.Jackson has always been 100% present for me preop, postop and for routine exams. She is open to any questions and is a compassionate listener. I feel very fortunate to have her for my doc. read more

Dr. Jackson saved my life. While she did not diagnose me with and Ovarian mass, she swept in and fast tracked me through the bureaucracy of hospital nonsense, got me ultrasound, prepped for surgery (I even had to see a cardiologist as my heart was not cooperating), all of which she oversaw and communicated with my GP. ) Surgery was the LEAST scary thing I have ever experienced, everyone on her team was playful, silly and made me laugh up to rolling me into the OR. Dr Jackson worked quickly and smoothly and discovered NO CANCER. She had giving me an optimistic outlook which she called well, she is a no bullshit, very calming and strong person. I LOVE HER. I am 63 and the outcome was vert very unusual!! read more

Dr. Jackson is wonderful. I was so happy to have found her and I value her calm, sensitive, thoughtful and down to earth approach. But her office is incredibly disorganized. Calls are not returned and it is difficult to get an appointment--even for an annual visit. Appointments made well in advance will often be canceled or rescheduled by the office anyway. I had to call an entirely different practice today just to find out her new phone number since the one I've always used just keeps ringing and ringing with no forwarding. I originally chose Dr. Jackson because I thought she focused mainly on gynecology and not obstetrics, but perhaps she's increased her patient load again? I have switched to a new doctor who is far more accessible and has a much better administered office where I can get prompt treatment when I need it, with proper follow up. read more

Dr. Anne-Marie Jackson is like that super cool, brilliant, older sister you always wish you had. The one you could talk to about anything and feel totally comfortable. Her office is relaxed and comfortable. I am so happy to find an ObGyn that is completely awesome. read more

Dr. Jackson is the best OB/GYN I have ever been a patient of! She is very warm and down to earth, she talks to you like she has known you for a long time, and she takes time to answer questions and educate. I am glad I found an OB/GYN that I want to stick with for a very long time! read more

I would not recommend her! She cut my bladder (uterine laproscopic surgery) thinking it was a fibroid cyst! On top of this, she told me while I was coming out of the effects of anesthesia; not a very lucid moment for me. She later called her mistake a 'complication'. Watch out!!! read more

Dr Jackson performed a surgery ( due to prolapsed "plumbing" issues). She is warm, listens, has a good sense of humor and relates her concern for my issues. She is fantastic with great follow through. When I ask her staff that I need a form filled out and to bring it into our next visit...it happens. I have had nothing but good to say about her office staff as well. read more

Dr. Jackson has been my Gyn for about 4 years. Before this appt. I would recommend her to everyone. This appt. was so bad that I sadly had to bring myself to do this review. I don't think anyone should have to go thru what I did. I was extremely ill for 3 weeks (dropping lbs. rapidly, extremely low BP, etc.), went to primary Dr. and was sent immediately for a CT scan. Tumor on back of uterus was found (size of tennis ball) and was told to see GYN asap. Went to Dr. Jackson as she had done my tubal ligation and was a great Dr. she seems to always care and be very honest. She went over my scan and told me not to worry it's not cancer (phew big relief) "how do you know its not" I say, her response.... "Because uterine cancer is so rare that 99.9999 % of the time it's not! So you're fine. We can do a hysterectomy in a few months to remove if your still having problems" I'm a little taken aback but she is the Dr. she knows what to look for. Then she proceeds to tell me, it's not even a tumor its diverticulitis, go see gastro Dr. my thought wow ok, no tumor great. Go to gastro and he and my primary say absolutely not diverticulitis (after colonoscopy to make 100% certain) it's a tumor and CT scan proves it is. Did the colonoscopy to rule out any other issues from being so sick. Both Dr.'s said it was unethical for her to tell me not cancer because clearly uterine cancer exist and until its biopsied they cannot rule it out unless scan could clearly identify and since scan said "due to location cannot determine if fibroid" and to lead someone down a false hope is completely unethical. Not only that but telling me it's not a tumor when it clearly is was just ridiculous as one Dr. put it. I know this is a long review and probably TMI but I was devastated that a Dr. I completely trusted over the years would set me up with false premises. And now have to deal with new Dr.s and pray they tell me the truth and do the surgery. read more

Dr. Jackson is wonderful! She has preformed surgery on me twice, and both times she has done a great job. I first had to have my uterus removed, then a year and a half later had my cervix and right ovary removed. She is very intelligent, knows her stuff. Personable, compassionate, and straight forward. I wouldn't have anyone else preform surgery on me. I am only 33 years old and having to lose my ability to have children is a harsh reality and Dr. Jackson has always been kind and let me know it was my choice to go forward. She presented ALL the options available and let me know what to expect with each choice. I have nothing but wonderful things to say about her. If you are looking for a great OB-GYN, she's the woman! read more

I took my 92 yr. old mom to see Dr J. regarding some issues with incontinence. She was absolutely wonderful and made mom feel COMPLETELY at ease, valued, and part of the plan. In the past mom's problem has been treated as rather unimportant and just expected as part of being elderly! It's very distressing to mom, as she leads a busy, active life and was endlessly having to limit activities because of her problem. Dr Jackson had options that we'd never been given before.....lots of information and teaching.....utmost respect. She treated mom with warmth and kindness, and as the educated intelligent woman she is. Her office waiting area is VERY small, and the office staff is good, but not really at the same level of "being special" that Dr Jackson showed us. Dr J's treatment plan for mom was explained step by step to us. She gave mom a head start on one of the medications she needs, and called the Rx in to her pharmacy immediately. AND the best part....so far it's WORKING! Mom was SO happy to have met such a great doctor, and a wonderful woman. What a terrific experience. We LOVE Dr. J. !!! read more

Well we'll well..... Santa Cruz county has one doctor who is excellent in her field? I made an apt 6 months ago ..one week before the apt, I am notified that there is an emergency and i have to wait another 8 weeks before i can see her... and I am lucky because her new patients have to wait until August to see her. After reading the other reviews i realize that my chances of getting another cancellation call is pretty good... I am going to find someone that is not overbooked and has a nicer more professional staff. read more