From the second I walked in the door, everyone was very caring, I feel staff treats everyone like…read morethey are part of the family, I had to go to the hospital the other day and everyone was so helpful. It is the cleanest facility with the best food, most comfortable beds. I felt like I had a hotel suite. (Vicky)

This place is absolutely the best facility that I have ever been to (out of the other 8 I have been…read moreto). I know everyone has different experiences, but this place has AMAZING STAFF who whole heartedly care about you and will help you with anything you need. Serenity made it very easy to get and stay clean. I met with the Dr. and Councilor about every weekday to confirm how I was feeling/how the medication was working. They stress that they are not keeping you against your will. You may leave at any time but of course the staff will try to talk you out of it because they truly care. It is the same as going to any Dr.s Office, yes you pay for your own transportation to and from, however all meals and snacks are provided. Meetings are held every couple of hours and your able to go outside after each group and meal. I love that they use a tapering system and they don't wait for you to be in agony like a lot of other places where you're ready to pass out before they will give you meds (i.e. Spectrum).

I'm not sure why my original review is not recommended but I'll post again. I have been a patient,…read moreon and off, at New Passages since 1996. All during this time I have had the pleasure of working with PR. She has helped me overcome a violent assault, the death of my parents, the break up of a long term relationship and family dysfunction. I also have a family member with Aspergers and PR has been a phenomenal support system and source of information for me. I highly recommend New Passages.

i have been going here for years. i am very disappointed in this office. no treatment plan, no…read moreaccess to any kind of plan to improve my problems. very stand offish. lots of criticism of myself and my relation to the crap world. she looks down on me, feel she is judging me. so i needed a letter saying i was in therapy, and she wrote my most personal details of my session, for strangers!!! i am looking into filing a complaint for unprofessional behavior. i would not recommended one woman there .. p. r sucks and made me feel worse about myself. bad therapy can make you feel worse, as she made me feel worse about my self, and my issues, that she did not help with, but made me feel awful for weeks. stay away!!!!

After months of thinking it would get better I finally gave up. 8+ months of wasted time (my fault…read morefor staying) I started with her for a few issues. Four months in I had a dramatic event - not only did she NOT help with this event, but she abandoned my initial concerns. Zero Help! I know more about her upbringing, her parents, Dads sudden death, her being a nerdy smart tall girl, her 33 year old twin boys, just to name a few.... She is just not good. Very nice & personable, but not a good therapist. Keep it moving g, find someone new!

I have been a patient of Dr. Ohringer's for nearly 9 years, and my life has turned around since I…read morestarted seeing her. I originally started seeing Dr. Ohringer about to issues with anxiety, but she is skilled in many areas. I have continued to see her during the pandemic without any issue (via telehealth).

I've known one of the therapists at Counseling Services of Greater Boston for many years; I'm so…read moreexcited that she is in this field, it's truly a perfect fit. She is smart, caring, artistic, and intuitive. I am positive that she'll be able to help just about anyone. And, I've recently met her co-workers--they're wonderful too! Admittedly, I'm a bit biased because this is a friend's business, but no one there asked me for a review. They provide art therapy services to kids, teenagers, adults, family groups, and couples. I can unreservedly recommend Counseling Services of Greater Boston.

Terrible "bedside manner" from the front desk "Debbie". When a family member has serious concerns…read moreregarding a patient she was very quick to completely SHUT ME OFF. Thankfully my family member was not suicidal because Debbie never once cared to ask my concern NOT ONCE!!. She was able to escalate the conversation negatively and made me feel as though I was a serious problem for her. I Would never seek help here clearly they do not care about their patients. Im writing this in hopes for some protocol and training. What if suicide was a concern???? NOT OK

Mary Louis has helped me in many ways. Grateful for flexibility of appointments. This business is…read moreclean and nice inside. Cozy location

I was extremely nervous about the whole thing but it has become a place where I feel cared for and…read moreSAFE . And being safe has never ever been in my life. Got some favorites over there. Tall dark haired young man excellent guy and my friend who would say I got you girl ..if you are unsure please don't be. I have nothing but good things to say Andrea

I love the Doctors and Nurses. Unfortunately I am having a hard time finding a ride. I wish they…read morehad more offices. I live out in Groton. Please open an office out my way. We have nothing around us. We have empty offices at 100 Boston Road in Groton. Which is near 495 and rt. z we need you out this way

We needed a caregiver on short notice and assisting hands…read morehandled everything. The initial interview with my MIL was not rushed and considered her situation. Lori, our caregiver, is responsible, caring, and responsive to my MIL's needs. I felt very comfortable having Lori look after my MIL. She took her shopping and to visit friends.

My parents receive care from this wonderful agency. They work hard to keep the caregivers…read moreconsistent so that my parents have familiar people working with them. The caregivers themselves are kind, gentle and efficient. When there was a storm this past winter, they worked hard to make sure that my parents had someone to cover their shifts and give them their medications. They are very thoughtful and considerate. All of the staff!

I have spent the better part of 3 tortuous years attempting to find a Dr. who can give me my life…read moreback. I feel confident +.encouraged that Dr. Marcus and his staff at Marcus Mental Health Associates are the right people to assist me in this formidable challenge and critical endeavor. Every aspect of my experience, from the administrative staff to the therapist (specifically, Steven Smith) and, most importantly, Dr. Marcus himself, has been exceptional. They are the consummate professionals, knowledgeable, compassionate and no-no sense in addressing an issue that has proven to make my daily life an arduous struggle. Simply speaking to Dr. Marcus provided immediate relief and hope that I am on the road to reclaiming my life. I want to extend my heartfelt gratitude to EVERYONE at Marcus Health as Iembark on a personal renaissance, knowing that an enjoyable daily life is attainable. I urge anyone who has mental health woes to contact Dr Marcus; trust me, he is your BEST hope. With respect and gratitude Steven

I have to say that this was my best doctor visit ever…read more Dr. Marcus showed compassion, attentiveness, and willingness to help. He spent a great deal of time listening to my concerns in order to understand my condition. He also asked me a lot of follow up questions to pinpoint the root causes of my condition. He then explained to me, clearly, a therapeutic approach that includes lifestyle modifications and alternative options of treatments. He very well acknowledged my preferences of treatment options and tailored my treatment towards that. He finally advised me to see him again after a week to evaluate my initial response to the medicine. I really appreciate the whole-person approach that Dr. Marcus has used with me. I, therefore, highly recommend Dr. Marcus for anyone who struggles with a mental or psychological issue. You will thank me later. Day of visit: August 8, 2023 Sincerely, K. A.