I have no receipts from this place. Alicia the office manager said that she sent my receipts to my email I never received them. They were sent through stripe. I don't have the receipts also they don't have my records and when I asked her for the receipts she was like oh well the last time you came in here was 5 months ago we don't have your records now. Clinics are supposed to keep your records a couple of years from what I understand so also they would not give me a receipt why are you not giving me a receipt? I think that there's some funny business going on over there. Also I am on a very long-term usage of a benzodiazepine I'm talking like a 25 years of usage when you take benzodiazepines with ketamine it does not work. These doctors knew that I was on benzos and they chose to treat me anyways taking my money to line their greedy pockets rather than explain to me that it probably wouldn't be a good idea because my Klonopin would interfere with the ketamine. After the 4th infusion I went for I think four or five more because I'm stupid. I really was trying to believe that this was going to cure me. I didn't even reach a youth work stage I literally was chasing to get to that euphoria again and they're ketamine that they gave me I really think it was just plain saline. Or maybe they just need to do some more research on it and you know see how it works with people who are on benzos. And you don't who have a high tolerance because I am on medicated I can't be medicated by ssris or antipsychotics or anything like that they don't do anything for me mentally all they do is do s*** to my body physically so this was like okay great I can get this and I can be cured it only takes eight sessions. Actually it takes more than eight sessions because they wanted to keep you coming back so they can keep regulating you. And at the first doctor's visit it really would have been nice if the doctor had explained to me how I could get the nasal spray rather than the infusion which took up you know 2 hours of my time twice a week or once a week for it not to be a viable solution for me. These people are crooks I don't think they know what they're doing. I have spoken to a professor of pharmacology at bu and I had a thorough discussion with him as to why and how the ketamine works and why it would not work with my Klonopin AKA clonazepam AKA a benzo. I'm not a person likes to listen to my psychiatrist but my psychiatrist was really concerned about me doing it then my therapist was really excited about me doing it and it seemed I was doing better. Now I'm the same amine old b i t c h that I was before. Just call me Karen. Cuz that's what I'm doing on here I'm going to let all these businesses know about their s***** customer service they give to people and these quack doctors they need to be having their license taken away from them they are not helping anyone they are not helping me they can't even give me a m************ receipt or my medical records they tossed my medical records away with my financial billing papers. Who does that? That's not a real clinic and they don't do therapy I DON'T KNOW WHAT PART OF I NEVER RECEIVED A RECEIPT THROUGH STRIPED THAT YOU DO NOT UNDERSTAND. HOW DO YOU THROW AWAY YOUR BUSINESS RECORDS? HOW DO YOU DO TAXES WITHOUT THOSE BUSINESS RECORDS? DON'T YOU NEED TO HAVE PROOF THAT SOMEBODY PAID AND IF YOU HAVE SENT IT TO MY EMAIL I'M SURE AS S*** THAT YOUR ACCOUNTANT GOT THE SAME PAPER FOR BILLING THAT I DID. I HAVE NEVER RECEIVED ONE RECEIPT FROM STRIPE IT HAS NEVER BEEN ONE SINGLE RECEIPT OR ANY EMAIL FROM STRIPE EVER. AND YEAH I WANT MY RECEIPTS. FYI I'M COMING FOR YOU BECAUSE YOU GUYS STOLE MY MONEY I GET NO RECEIPTS I CAN'T HAVE MY INSURANCE REFUND ME ANY MONEY AND IN THE BEGINNING YOU'RE LIKE OH YOU'RE GOING TO DIE IF YOU DON'T COME IN HERE LIKE YOU'RE SCARING ME LIKE THAT I'M GOING TO COMMIT SUICIDE IF I DON'T GET YOUR TREATMENT. THEN I GET YOUR TREATMENT AND GUESS WHAT I'M STILL IN THE SAME BOAT. I WONDER WHY THAT IS PROBABLY BECAUSE I AM A 25-YEAR LONG USER OF KLONOPIN SO THEREFORE Y'ALL KNEW THAT IT DID NOT WORK FOR ME AND IT WAS NOT GOING TO WORK FOR ME AND YOU CHOSE TO FREAKING TREAT ME ANYWAYS BECAUSE YOU'RE GREEDY AND THEN I NEVER GET A RECEIPT FOR IT AND I CAN'T BILL MY INSURANCE EVEN THOUGH Y'ALL SAID THAT YOU TOOK MY INSURANCE. THIS IS BEEN ONE GOOD LESSON AND HOW TO STAY AWAY FROM POP UP CASH CLINICS LIKE THIS. I'M LITERALLY IN DEBT TRYING TO FIX WHAT'S WRONG WITH ME AND I'M GOING TO DIE IN DEBT BECAUSE YOU KNOW WHAT YOU GUYS ARE NOT THERE TO HELP NONE OF YOU MENTAL HEALTH PLACES HELP WHERE IS YOUR EMPATHY AND I WANT MY RECEIPTS I don't have this name under you guys cuz this is a very old account. So yeah you got me I was a sucker and I don't know if I don't get some receipts and some medical records so I'm going to be upset and I'll contact you from my real name. But somebody who has been some benzodiazepines for as long as I have it was very irresponsible read more

I can't say enough wonderful things about my experience at Emerge Ketamine. The doctors and nurses were all amazing. Answered any and every question that I may have had while making me feel comfortable with the process. After the first treatment, I began to instantly notice a difference and things only improved with each session. It's hard to put into words exactly how much these treatments have helped me. I'm just so thankful to have found Emerge. read more

The best care I received since My recovery in 2020...Emergence care is the best ........

Updating this review to one star. Stay away from this place, avoid avoid! They absolutely do not have their act together and will send you bills for sessions you paid for a year ago. Even after contacting their billing department with proof of payment, including their OWN RECEIPTS and being told they'd take care of their error, they are sending me bogus "final notices" for payment. Save yourself the grief and go somewhere else. I recommend Ketamine of Greater Boston. read more

Emerge Ketamine - Harassment via text to pay a bill I already paid. Honestly, I don't need this. - Counseling & Mental Health Near Me - Woburn, Massachusetts

This office is very professional and caring. A relaxing and extremely comfortable environment. If you are looking for relief from depression and anxiety I cannot recommend them highly enough. read more

I have had three sessions so far. Three more to go. I wanted to see how the first three went before I committed to and so far amazing. I'm not saying that everything is great with me, but I have been at the end of my rope for a while. If nothing else, it does give me some hope and some feelings that I have not had for a while... That I am worth more than I think I am. Emerge has been amazing. Coming to my house takes off so much of the pressure. I don't have to worry about getting to the appointment and getting home, especially when I have no one to take me or pick me up. The doctors and the nurses have been so professional and so supportive. This is another resource in my arsenal that I would recommend to those who can access it. read more

The doctors and nurses here are wonderful! They really make the experience an easy one. I am experienced in this procedure as I had it a couple years back however, it was hard to keep up on payments. This wonderful practice not only works with some insurances but, they have a plan in mind for each patient and their individual needs. I couldn't be more grateful for the practice. It is clean, beautiful and calming. I would recommend this place to friends and family who are considering this! Try it out! read more

We have been using emerge for a few months now, and results with seen in a short time of impressive. The staff is professional, and the office is calm, soothing and clean. My wife's Oldwell well-being has been significantly improved, and her anxiety has administered as well. Alicia in particular was so helpful with the scheduling and billing process. We look forward to continuing treatment at ketamine s read more

From scheduling to explaining the process clearly and with compassion, the clinicians and staff at Emerge have been fantastic to deal with and have made my therapeutic infusion process a net positive. read more

We cannot say enough about the incredible care my daughter has received at Emerge ketamine. The staff is knowledgeable, professional, and so compassionate. From the moment of our first conversation with the people at Emerge through the three treatments my daughter has had so far, our experience has been excellent. You will be well prepared for your first treatment and made comfortable throughout it. Your safety and comfort will be the priority of the staff at Emerge. For my daughter, her deep, treatment resistant depression began to lift after the first IV. The improvements have continued steadily and her mood is clearly brighter each day. She is sleeping better and feels hopeful for the first time in a long while. The results are such an incredible relief for my daughter and all of us who love her. If you are struggling with pain, depression, or PTSD, we recommend Emerge Ketamine highly and without reservation. You won't be sorry that you reached out to them. For our family, it was the best decision we have made to help our daughter on her path to recovery. read more

Highly recommend Emerge for in-office and home infusions. Dr. Benedict did my intake process and most in-off visits. He was wonderful to work with: kind, supportive, and professional. The entire staff is trained in Emergency medicine and I felt in good hands throughout the process. The online booking process was straightforward and the team was very responsive via email and text. The treatment itself was highly effective and I plan to continue with booster sessions in the future as needed. read more