STOP, DO NOT GO ANY FURTHER. This Company should be the first to always pop up. I called this…read moreCompany to come and check out our Hot Water Heater (due to very little Hot Water) and to fix a PVC under our Kitchen Sink. First, when I called them, the Lady that answered the phone was very knowledgeable. She was well spoken & sounded like she was glad I called instead of the mellow toned, don't give a crap attitude that most companies have. Alright, down to the Service: I couldn't have asked for anything BETTER than the Service Man that came out, and of course I found something else we needed done. He didn't seem to be rushed and agitated, took care of all our request. Only Call Company

Cody provided fantastic customer service! Even though he wasn't able to fix my problem (we've had…read moreway too much rain recently and it's affecting our septic tank), he was informative, apologetic and professional. He also recommended septic tank companies that would be reliable. Hopefully, we won't need a plumber again, but if we do, I'll be calling Southern Services.

Do not recommend. I tried to get my dad's sewer line cleared who's currently in the hospital…read more They charged over $400 to snake a drain and the sewer line is still clogged. Technician told me he went about 100 ft and reached roots. He didn't have an auger to cut them so stopped but found out he told his manager that he went 150 feet, okay then. I'm thinking they'll be back Monday. Nope, now they want additional money to back come out. Nothing but excuses, "the sewer line was too long for them to snake", okay then why even start? If cleanouts were needed, start with that. Very disappointed.

I called at 8am. I had a friendly discussion with the receptionist and explained the issue. They…read moresent Tristan out at 10am and I showed him the problem area. He cleared the clogged main sewer line in under an hour. He was professional and showed me the gunk he removed from the sewer line with a video. The total for clearing the clog was $350. They had tap pay so I used my credit card. I was very satisfied.

The employee that came to my house must have not gotten any or little training. All that he did was…read moretake the commode off of its placement. He asked me for a plunger. He said they may have to grind down the tile surrounding my bathtub. He called somebody to see if they would bring him a snake. Apparently not. Then said he had to go but to keep the bathroom door shut. My daughter called someone on Sunday and they came. This person knew what the problem was in 10 minutes. I would highly recommend him for any plumbing issues. I WOULD NEVER CALL ROTO ROUTER!!!!!!!!!!!!

We received a quote from Roto-Rooter in October 31, to replace our Hot Water Heater. We were…read morefinally able to replace the Water Heater December 16; through no fault of Roto-Rooters. Wayne came to our house and kept us up to date on what was happening. Wayne was efficient and polite. The cost of the Water Heater and installation, plus removal was on par with the other plumbers. Mikala was the young lady we dealt with to schedule everything. She was kind and helpful, and took great care of everything.

In my many years I have had numerous times when I would have a need to call a plumber. I just…read morerecently had what appeared to be a clogged up washing machine. I called Professional Plumbing and the service was above and beyond! The professionalism, expertis, friendliness and knowledge was exceptiona! I could not have been more pleased and impressed with Craig. He immediately looked and his expertise let him know it was not the wash machine because the bathrooms, kitchen sink, shower and bathtub were also backed up. He found the problem to be my tree roots had grown around the pipes. He rodded the roots from the street sewer to my house. All of my issues were resolved and before departing everything throughout the house was checked for any further problem. You will find Professional Plumbing to provide you the best service around. Thank You Professional Plumbing, Carol Strickland

Both of my kitchen sinks had been clogged for two weeks.... And Draino didn't help at all…read more Fortunately, my nephew referred me to Mark at Professional Plumbing. Mark showed up promptly, and had them unplugged within thirty minutes. Apparently I had something solid in my drain pipe, that was way down pretty far, but Mark had it fixed in no time! He was very professional, kind, and thorough. I highly recommend them for your plumbing needs!

It took over a week to get scheduled for a service. once they contacted me it took a week to get an…read moreappointment. Then it took a week for parts to arrive and another week to get the machine repaired. Except when I arrived home the machine was still broke, the tech nor the company contacted me and they have been paid since they diagnosed the problem. Not a good way to do business.

We ordered gas logs for our fireplace at least two -three months ago. First time they ordered the…read morewrong logs, second time supposedly sent to wrong store. Now it is smth else. Still waiting, still no timeline. I only find out information when I call, not because they are communicating with me. DO NOT RECOMMEND!!

Great service, prompt response. Courteous and knowledgeable staff. Will use anytime we have…read moreplumbing issues in the future.

I appreciate this company so much. They have helped at the Elks Lodge and now my house. Always…read morefast to arrive, honest, and do great work. Their employees are so nice and professional. A plumbing problem is never a good thing. But... I am thankful I have them to cal.

They Fixed The Water To My New House And Handled Everything With The Home Warranty Without Me…read moreHaving To Deal With Any Of It.. So Grateful.. 10 Stars..

Kind, responsive, and fairly priced - I'm so glad I found Plumbwell! Even in a plumbing emergency…read morehe was quick to reply and quick to help and STILL be fair on the price even though I reached out to him on a Sunday during overtime hours! Any other plumbing needs I will definitely be calling him back! Do yourself a favor and stop shopping for a good affordable plumber and call Plumbwell!

Don't EVER do business with this company. Im out over $5000, for a job that isn't even half…read morecomplete. No text, no calls, nothing.Gave them a chance even after seeing the bad reviews. He fixed some plumbing to my home, that I was satisfied with. Hired him for another job, and his stock plummeted on this one. VERY BAD BUSINESSMAN.

Brandon is not a good business man at all. He started the project and is over half completed, but…read morehas stopped returning calls, will not respond to texts messages. Initially he was communicating with us, providing all sorts of excuses, now he is not responding at all and work is incomplete. So unprofessional and disappointing for a contractor. And then have the nerve to post photos of home without my consent.