Karen is one of the best notary's in Pittsburgh, Pa…read more She is proficient, takes her job seriously and will work for her clients best interest and she is well liked especially in the Northside area of Pittsburgh and very well respected - her rating is above a 10

Karen was very prompt for the appointment and she is a very knowledgeable and efficient. She help…read moreme with all my needs.

Excellent service and a very helpful team! They made the process simple and answered all of my…read morequestions along the way.

Customer since 2018 with a homeowner's insurance plan. Despite my best efforts, have never once…read morereached or spoken to an office principal in that entire time. Lackluster recall and customer service, and impossible to contact above all. I filed a viable claim with Erie Insurance for a burst pipe in December 2022, which I am still attempting to reconcile, with no guidance or assistance from this agency. At every turn, Casper has failed to advocate for me, instructing me at one point to defer to Erie's adjuster, all the while knowing almost nothing about me, my policy and associated rights, or my prior attempts at communication. Needless to say, I've recently filed an insurance complaint with the Commonwealth. If you've had good experience with Casper, that's as it should be. I decidedly have not, and am disappointed to hear from others than my experience is not only ordinary, it's commonplace. I will be switching to another agency upon resolution of my claim. If my request is denied, I'll be leaving Erie altogether, and largely on account of the indifference of this agency.

Beware of State Farm and/or Steve's cowardly behavior - ruined my finances so don't make my same…read moremistake. Was dropped after 2 at-fault accidents within a renewal period (clean record for 8 years prior), which is fine and totally within their right... had State Farm or Steve given me any notice. I realized a week after my renewal should have processed that State Farm hadn't collected payment and checking within their app, I had no active insurance policy. I called customer support to find that I had been not renewed and therefore my car insurance had lapsed. No warning. I had no phone call, text, email, snail mail... no communication from Steve or State Farm regarding being dropped. Cowardly behavior on their part, which has now caused me to become high-risk from a lapse in policy. My rate went from $135 per month to $700+ from sketchy insurance companies, which is not feasible for anyone. Don't let the State Farm "family" branding lull you into a false sense of security, you won't be given the decency of notice when dropped and it will ruin your ability to get car insurance. +1 star for office being kind as I went through the horrific trauma of a major car accident.

Steve and his team have gone above and beyond in taking care of my insurance needs. When I became a…read morenew customer he took the time to meet with me in order to understand what I needed for insurance coverage. He explained the different policies and was willing to answer all my questions. He is a great agent and would recommend him to anyone!!

Responsive and patient. I get all my insurance -- home, car -- from Mike, who has really helped me…read morenavigate my insurance needs in a comprehensive manner. Honest and dependable!

I dealt with Mike in the past, but now deal with Julie - who is a GEM! I cannot tell you where…read morethis agency would be without her, but I strongly suspect that Julie with her comprehensive knowledge, heart-felt caring, and generally being a nice person is a big plus that keeps Mike's clients coming back. I have no problem with Mike, but I would like to offer congratulations to whomever had the foresight to hire Julie. Well done! I'm there as long as she is.

I forgot to mention Elizabeth the receptionist does an excellent excellent job answering the phone…read more She lets know what going on instead a long wait time. She answers the telephone with such a pleasant tone which means alot. Chad you have winners on your team!??

Chad has been a pleasure to work with from the moment I found him on Yelp. Professional, thorough,…read moreand reliable. Exactly what you want in an insurance provider.

What a great Agency with the kindest workers to assist you with your insurance needs.read more

A For The People Insurance got me Insurance with Universal Casualty and Property Insurance, a…read morecompany who has bad reviews. UCPI cancelled my insurance after one month. AFTP upon reinstatement sent the info. under a wrong policy number stopping my refinance for my mortgage from closing with Quicken Loan. I now have Nationwide, a company I got on my own. I have yet to receive the whole refund for cancellation. Supposedly, the check sent to a bogus address, Cedar Lane, Gilbertsville, Pa. and was returned to sender by a Realtor., Also, there was a stop payment placed on the check by UPCI. They have sent me a check for $2.14 far from the $1,082. Now it's going to be another 30 day wait. I am contemplating filing a complaint with the PA Insurance Commission and entering into litigation. They have ten days to get the check today! If not, I will see them in Court of Common Pleas Allegheny County, Pa. Do business with "A For The People Insurance Company" at your own risk. I have learned a valuable lesson, it's best going direct with a bigger company eliminating all Agents!

So far, I've been really happy with Brown Agency! This is actually my first insurance agency that…read moreI've gone through, as I've normally gone through direct services like Amica or Geico for home, auto, or renters. Chaka was extremely responsive over e-mail at answering all of my questions in a timely manner. I also spoke with Kevin a bit, who was also very helpful. Their quote with Erie insurance was competitive, and I liked the coverage and policy more than the competition. To date, I have not had to file a claim, so I can't speak to that process. I hope to keep it that way!

If I could give this place a NEGATIVE star, I would Here's…read morewhy. In all four years of having Erie insurance through this agency, my family heard from them three times. One was to start our policy, the second was from them trying to sell us additional policies, and the third is when we cancel. Terrible agency. Terrible service. And ridiculously high fee. Don't bother with them.

I was with Adriana for 5 years - before my recent move to MA. You don't realize how great your…read moreState Farm reps are until you move. She's the absolute BEST! I definitely miss her help!

Update: I did speak with Adriana and I can see why her office is the way it is: fundamentally…read moredishonest. She also was full of excuses and talked in circles.

Awesome people and great service!!! You need to give them a call! You will be so happy you did!read more

From the owner: At the Kline-Burkhart Insurance agency, we help customers like you identify the insurance coverage…read morethat best fits your needs. This process is straightforward and personalized to help make you smarter about insurance. As the agent and owner, I have the knowledge and experience to help you better understand your coverage options--whether that's auto, home, renters, business insurance and more. We also provide other services such as notary and title services.