Signed up online Thanksgiving week after their text said "come in today." expecting immediate access. Got nothing for 4 days - ignored texts, calls, emails. No mention during signup of mandatory in-person visit to activate app key. When they finally replied, refused to cancel remotely and claimed I'm locked into a 12-month contract I never saw or agreed to. Member Solutions email bounced "mailbox full." Total bait-and-switch. Still fighting for refund. Deceptive and unreachable. Stay away. read more

I've never left a single review in my life. Either the current review was accurate, or it felt mean to leave one or two stars. My gym at home was about a 2.5 for years but I went there all the time so screw it. However, now that Jessica has called me between 30 and 40 times with an automated voicemail every time, this place definitely takes the cake. I'm nowhere even near your gym, so no I won't be buying a membership. I figured that may have been obvious after the first 3 or so calls, but no. Then when I did call, I got a automated answering message followed by a pickup hang up. Please, do better. read more

I was surprised by the other reviews as I found the staff to be communicative. I only had confusion when contacting billing, which is through a third party, so this must have been where most of the problems originated from. When in touch with the staff themselves I had no issues, so just make sure to reach out to them to avoid the confusion that others are talking about. Josh was amazing and extremely helpful. read more

I was interested in starting this gym, but unfortunately have had COVID since the holidays. If you decide to sign up and don't respond to them, again, I haven't because I've has COVID, you will be pretty much harass. I have received 10 texts and calls in 8 days. I will absolutely not be joining this gym because of how obnoxious they are. I'm beyond disappointed. read more

Very obnoxious gym trainers. They have a big bald one and a red head that are very loud and don't care about anyone if they are not getting money from them. The trainers curse and talk about very inappropriate subjects even when I bring my daughter in the gym with me sometimes. They have good equipment but the trainers are abysmal and make the facility feel like a very unwelcoming gym. read more

When I joined the second time I told them that I don't want auto membership but even that they charged me after my membership is finished! I just learned that after I changed my debit card, if I would still use my old debit card they were going to charge me! And when I asked for refund they said that they will just refund April and May. JUST STAY AWAY FROM ANYTIME FITNESS!! read more

I was looking for an affordable place to work out at times convenient to my schedule and found it here! There is a big weight/workout area and a large variety of machines. The machines are clean and in good working order, and even in busy times I always find the machines to work out on that I need. It's not a social club or meat market; everyone's there to get fit, and are respectful of everyone else's needs. It's always open so can always drop in. Highly recommend if you're serious about getting fit. read more

Trainers are always nice and helpful. Facility is always clean and tidy. They are always adding new equipment to spice up the workouts. Fun relaxing place to work out with friends. read more

Best gym I've ever been to. Best staff, best environment. Everyone is so friendly and quick to help, if you're looking for a gym full of people who will motivate you and inspire you, this is the place! read more

This place is ok. I got a membership here solely for the fact that u can use it whenever you want. Here I find myself sitting outside, at 11 p.m on one of the few days I get to use my membership and my key isn't working again. So much for driving 15 minutes here. Did this too the other night for some reason Besides that it's not too bad, but I wish they had more than one bench cause you'll have quite a line for it if you come during busy hours read more

I should have taken into account the reviews below and NOT gone to this place from the VERY beginning! Like many below said, all was fine until I no longer wanted to continue my membership. As with one commenter, although I didn't have auto-renewal set up at the beginning when I enrolled, and although my membership should have stopped at the end of a year, it did not. When I called and emailed them many times to make sure that they stop charging my account, I was asked to walk in in person to do so (which is in itself strange). Even after doing this, and after being told that it was finally canceled and that I would no longer be charged, they continued to charge me for months!! In order to stop them from charging my account, I finally had to ask my bank to initiate an ACH cancelation form, and had to pay once again, this time to the bank! (If you use your credit card to enroll, you won't even be able to do this; you'll have to cancel your credit card to stop them from charging you). Go there only if you want to end up paying for months after your membership should normally have stopped. This effectively makes their price much more expensive than it looks like. read more

Left a sour taste in my mouth. Loved the convenience of 24 hr gym, that's why I paid a very premium price to workout here. Was given the run around for 3 months of rent when I tried to cancel the membership multiple times. Was told I didn't cancel in the correct fashion so my account was charged an additional 3 months of service. The staff failed to make me feel take of, and hounded me for additional charges. Sad. As I move, I will no longer look to join another anytime fitness in my new city. read more

Not to impressed. Small and not alo lott of equipment. What they do have isnt that clean. They charge a lot it is impossible to cancel.

I really like this place! The staff and trainers are very welcoming and positive. It's affordable if you're on a moderate budget. It's available 24/7, including holidays. The restrooms are single occupancy for privacy. There are 2 single occupancy shower rooms available. The equipment is reasonably up to date and if it's not fully functional they fix it in a reasonable amount of time. Every member gets 2 free sessions with a personal trainer. I only took advantage of one because as it turns out I don't enjoy talking while I work out and am quite self motivated, but I appreciated the trainer's friendliness and constructive attitude towards making a workout plan. I do only have a few criticisms and that's why I'm giving 4 stars instead of 5. There are a couple of things that could be improved. I go early in the morning and I find that they're usually either almost out or completely out of little towels you can use to wipe sweat. The restrooms are not always very clean in the morning. At least a couple of times per week they're out of equipment wipes and paper towels in the early a.m. For a small, nominal fee, I'd be ecstatic if they were to provide bigger towels for those who use the showers and don't want to lug a big towel with them that they have to take to their office (or class for the students) and discretely hang-dry (or let fester in their bag all day). Since I commute to work via bus I don't have a lot of options but don't want to be a jerk and use 4 tiny towels to dry off, especially as they're often out anyway. Making sure there are enough supplies like equipment wipes and small towels to last until the morning, and maybe having someone pop in during the evening to quickly touch up the restrooms might be nice too. It being a college town I know they probably have a surge of people in the evenings who prefer to work out at night, which is why they are out of supplies in the morning. Those are my only gripes - everything else is on-point and I don't expect any place to be absolutely perfect. read more

Love this gym! Provides a SAFE, clean and friendly environment. New equipment. I recommend this gym to my friends and family all the time. No sales pitch or any pressure was given to me when looking into this place. Staffs professionalism and knowledge of the things I need to achieve my goals made it easier for me to choose them as my gym. read more

It was a pretty good experience until I tried to cancel the membership. I called the staff about cancelling after i found out they had still charged my bank account after one year of membership term. They told me I need to send written notification then yes I did what they told me too. And they are still charging my account for a few months straight. Worst experience read more

Great gym, easy parking and friendly staff. I love the flexibility of the hours and there is a good community of people that work out here. I highly recommend it! read more

I joined anytime fitness in April of 2017 for an 18 month membership, they were still in old facility at the Shoppes and I enjoyed my workouts until they moved to new facility by the college mall in August of 2017, I noticed more new members and along with that were people working out and not wiping down the equipment after using it and signs are clearly posted through out facility along with sanitary towelettes to clean after using. I would see people sit on equipment and looking at their cell phones until they were ready for next repetition. I find this unfair to other members. Suddenly here come the silver sneakers with memberships and they were far worse, they would socialize instead of using equipment in a timely manner so others could use machines. They obviously hadn't been trained how to use equipment properly as they would use one foot or hand to operate machines. They would not wipe down the equipment and I would see attachments to change the amount of weight being used that would be pinned under weight which caused it to break. I was paying $39.95 a month and they had free memberships because Medicare was covering the cost. I decided against renewal for the end of October of 2018. There needs to be someone monitoring and enforcing the rules. I was going in for a workout not a place to socialize. Maybe the silver sneakers need to frequent the free mall walking and have their morning coffee at Chick fila at the mall. read more

This is a great gym with good quality staff. I've been at this anytime fitness for 6 months and haven't had too many complaints. The complaints I've had I've been able to talk with the owners same day and let them know my complaints. The gym is brand new (4 months) and available 24 hours of course (anytime). There are personal trainers who clean and pick up after people throughout the day and give good feedback when you ask them fitness questions. The owners will talk to you whenever they see you and ask if you need anything. Kinda makes you feel like a family. The gym members will always talk to you as I've never been in the gym during the day and not talked with others about either life or fitness goals. I've been apart of other gyms in the Bloomington area and this is by far my favorite. read more

Anytime fitness, Bloomington, IN has moved to a new location in the College mall. We were hoping that it would be a bigger and renovated place. It is a bigger and renovated but it SUCKS! Someone very unprofessional person has designed it or no one has designed the interiors. Machines/equipment are just dumped. The machines are so closely packed in the front of gym, right from the entrance, all the strength training machines are almost touching each other. Today morning I was using Chest Fly machine and an old woman using the other machine was so close to me that it was so awkward for both of us. There is no walking aisle in the whole gym, you just walk between and through the machine. The dumbbell area is so wrongly placed -rather it should have all strength training machines there. Its almost 7 days since they moved to new place but still they could not resume there towel service, can't understand why?. Carpet color is shocking purple :) Overall, Anytime Fitness at new location SUCKS! with unpleasant vibes. I have paid for this month so will quit at the end of month. The old one was much better in terms of organization and placement of machines. People want a gym where you can feel comfortable while working out with everyone. read more