I hired MR Plumber to do plumbing work. He asked us to remove a closet and cut holes in the floor…read moreof a bathroom that we were remodeling. I told him that we were not going to remove those areas of the bathroom and that we already removed the walls down to the studs in the area where we needed to do that. He said that he needed the closet removed and the wall behind the closet removed to the studs, and as time went on 3 holes in the floor, one of which was 4 feet across. He said that it would be much cheaper if he had those demolitions completed and he had open access. So I hired the carpenter to remove those areas as well, which will cost me greatly to replace. I received the bill for ONLY ROUGH plumbing one bathroom and part of the bathroom above it. These bathrooms share plumbing such as the drain line. It was nearly $5000!!!! YES FIVE THOUSAND DOLLARS to replace rough plumbing where it previously was. I was replacing the lines because they were old and some leaked, not because I was moving anything. The tub, toilet, and sink are in the same locations. ALSO, Mind you, this plumber did not actually connect a sink, tub, or toilet to a water or drain line. It is only replacing the rough plumbing. Additionally, I was the 'fill in' customer, the plumber showed up and worked and hour or two or so off and on over several days, instead of working for 2 days and being done so we could get on with the remodel. I will be hiring someone else to finish this job. No way I will hire him to do the kitchen or even to finish the bathroom by actually attaching the sinks, toilets, and tubs to the water supply and drains. No way will I ever use him again. He charged thousands more than what the bill should have been, based on my experience doing many remodels of houses over many years... By the way, he said he could not give me an estimate because he did not know how to do one until he 'got into it', but with the wall/closet removed and the floor it would keep the cost down. Honesty, trust, integrity, are character traits that define the types of people I choose to work with and hire. I gladly pay a fair wage for work, and enjoy hiring people to do work for me that I can trust to do the work correctly and honestly. I enjoy working with contractors, companies and individuals when I can just describe the problem and be able to trust that they will competently fix the problem and be honest in what needs to be done and what is optional and in the cost. I'll give a company a try, but if they do not measure up to my standards I will not hire them twice! And Mr. Plumber, well karma will catch ya!

This guy promises to come and diagnose your problems,but fails miserably to make good on his…read morepromises. He doesn't answer calls, return calls,or keep his appointments, not to mention his voicemail box is almost always full. Do yourself a favor and look some elsewhere.

Professional, knowledgeable, courteous. Would happily use again. Keep in mind, if you're in Blount…read moreCounty you will have to pay an additional $99 fee. I was happy to pay this because of their reviews, and also that that would go towards any repairs that needed to be done. They also let me know that upfront.

Had them come out and quote me for replacing some receptacles and running a new dryer line. Asked…read moreabout upgrading the panel due to the house being so old and no labels and adding an upgraded line for the dryer. Gave me a quote on Monday and was able to do the work on Thursday. Shaun did the estimate and helped to get everything set up. Even getting the state inspector to come by on an off day for the area. Randall, Matthew and Jody did the bulk of the work with Dustin coming in and doing some finish up work. It was a large job but I finally got the correct outlet for the dryer, all electrical up to code and had everything completed in a day, even the labeling of the panel. So very greatful for the quick timing. Will definitely be calling them for future electrical and plumbing needs. Thanks Again!

Very courteous and professional. Helped me troublshoot my issue on the phone prior to the first…read morevisit. Extremely helpful!!!

I would never use this company again. He charged an exorbitant fee ($231.00) for unplugging a water…read morecooler and turning off the water. Of course he wants to make it out to be a bigger job than it was. I would have gladly paid that amount if he had installed a shut off valve, but he didn't. He couldn't quote me an estimate because he hadn't seen the job. But when he saw the job, he didn't call me to say what he would charge. He wanted to justify his charge by talking about a holiday weekend. However the Labor Day holiday was on 9-7-26 and he went to the property on 9-3-26. Then he claimed additional charge due to the time of day that he went there. The property was open during business hours and he walked right in and did the unplugging of the water cooler and turning off the water before closing time. I would warn people to avoid using Bell Plumbing.

Our water heater went out and Nick was amazing, fixed in no time, reasonable. Thank you - Highly…read morerecommend him to do the job.

From the owner: At S and S Plumbing, our mission is to provide Good Old Fashioned Honest Service, Quality…read moreWorkmanship, and Affordable Pricing. As a locally owned family business, we know how important delivering on these values is to you, your family, and our business. Our Founder Nicholas Swartz has been in the plumbing industry for 20 years, with extensive training and education in the plumbing field you can rest assured knowing every job is done with pride and 100% customer satisfaction in mind. We genuinely go the extra mile for our customers from the initial phone call to when we leave your home or business we want to ensure you are pleased with our team, our service, and the price you paid.

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

Barry with Plumbing Pros was suggested to me several years ago. I am happy to say that Barry is the…read morebest plumber we have ever used and we feel that he is trustworthy and does not price gouge. Plumbing Pros don't ever let Barry go!

I recently purchased a home and had plumbing issues. After calling 10 different plumbing companies…read moreon Thanksgiving eve, Barry gave me a call back and said that he could make it to my home but it would take a little while. He came to my home at 9:30 PM and stayed until my drain was open even though he was due to go on vacation that evening! I felt relieved that Barry let me watch him work and told me what he was doing step-by-step and then gave me advice about what he thought the actual problem was. Well, I had to call them again just before Christmas for the same drain and found out that I had concrete piping that was causing the plug. Barry walked me outside and show me what to do to locate the drain and offered to come and help me replace the sewer lines on the Saturday after Christmas! The Saturday after Christmas folks! And his pricing was excellent. I don't have enough kind words for the generosity and the help that Barry has given to me. I refer him to everyone, and I will continue to use him in the future.

I had actually never heard of this company before but they had good reviews. I called mid Sunday…read moreafternoon and they sent Matt out to fix the issue. Matt was professional, courteous, knowledgeable and cleaned up. I've got a new plumbing company and will request Matt for any future needs.

I can not tell you how great this company is. The two wonderful men that came out and unstopped my…read moredrain were so nice and beyond professional. I am so relieved that my drain is open and functional! Thank you Zoom Drains KnoxvLille, TN!

Howdie, We'd like to share with everyone our hot water heater emergency late at night experience…read more Came home at 10pm with water leaking from our hot water heater. What a mess!! We called Cumberland Comfort Pros and got a very sweet professional lady who immediately contacted an emergency tech and on the road he was to fix our leak. Our leak was expediently repaired and folks this was in the middle of the night. And we live in a very rural area. We are very impressed with their most definitely awesome quality customer service. For us to post on YELP is an indicator of how pleased we are with this company. And yes, we have used other companies so we can compare the service. We just can't express enough how pleased we are with their techs. They also provide our preventive maintenance service checks to clean our hot water heater. Every teach they send is professional and knowledgable. Oh and they have and can provide ya with a document which identifies their prices for service. No cost surprises. We very much appreciate them. Thank you for letting us share our experience. And thank you very much Cumberland Comfort Pros. God bless y'all.

Very reasonable price and kept appointment for mini spilt installation. 4 star since they…read morepartially blocked the drain pipe upon installation. However they came out promptly and fixed the problem. Will use them again when need another mini split.

I hired him to do new construction plumbing. He didn't pipe the water from the meter to the…read moreconstruction. He used a mini-ex inside the foundation before the slab was poured and it pushed out the block walls. After the rough in finally passed, one of the showers leaked on the floor and I had to redo the flooring. I called to attempt to get him to repair and he never showed up. I would not recommend.

Jimmy has always been fair priced but most importantly he gets the job done correct the first time…read moreand shows up when he says he will

Once again SR plumbing helped me out. Had bad pressure regulator. Sean came out and replaced it he…read morealso found a leak between my floors I did not know about and fixed it. Highly recommended!

We had a leak in our main line and Shaun was quick to come out and fix it. He was on time,…read morecourteous, and did a great job. Highly recommend!