No accountability! I am not a customer of Modern Concepts, HOWEVER someone with a similar address…read morewas and now I'm dealing with their mess. Modern Concepts was hired to roof a house, and their subcontractors put in the wrong address and started taking off MY roof. Midway they must have realized it was the wrong house and split without leaving me any contact information or picking up the nails in my driveway. Modern Concepts says they are not liable since they use a subcontractor. They take no ownership of this mistake and have not offered any assistance to resolving this issue. 2 weeks later and I have a tarp on my roof that I had to pay a different company to put up. Please do not use Modern Concepts, and hope and pray no one with a similar address or in your area does either. If they won't make situations right like this, they are not to be trusted.

Horrible customer service. I called to report tread that fell off 10 days after installation. Two…read morepeople fell down the stairs because of faulty installation. Owner asked me to send pictures, so I did. 10 days later, still no reply so I text, called, and no reply. What good is a service guarantee if nobody ever responds to your calls? I would not recommend. I now have to find someone to fix all the other mistakes that have come to light since.

Needed a quick loaded yard of mulch. He worked around his delivery and made it really easy for me…read more I appreciate his effort. You can tell the business by talking to his impressive young son. Will definitely do business with them again. Thank you.

For someone who claims to have been in business as long as he has, you wouldn't know it by the way…read morehe treats his paying customers. I would not recommend him to anybody after being talked to rudely over the phone and through emails. Apparently, he's shortstaffed these days, and unable to deliver firewood within a reasonable amount of time. By that, I mean one month or less. I ordered on October 1st (thinking that would be enough advance notice to have some wood before winter) only to get it on February 1st. That took a phone call to get too. By that time, winter is half over here in KC, so what was the point? I obviously didn't mean enough to him to get it here in time. That's not how you get repeat business. A bad attitude will kill a business quicker than anything I now. You can't "cherry pick" your customers. Go elsewhere for wood, is my recommendation. You can have the best wood in town and it still won't matter if you treat people poorly.

Was quick to respond, quick with a quote, quick with repair. This was one of the easiest service…read morecalls for a repair we've ever dealt with.

This story begins with scheduling the removal of an old sweet gum tree from my front yard. I needed…read moreto find an irrigation company to come out soon after the tree was removed to activate my system this Spring and make sure there were no issues caused by the tree removal - timing was a big deal. After getting bids from several companies and trying to get on someone's schedule, I was contacted by Reeves Irrigation with an offer to activate my system that worked when I needed it to be accomplished - and for a VERY reasonable price. I had some exchanges with Tyler (the owner) and learned that while this was his second year out on his own, he had previous irrigation experience with other employers. Since I was just after an activation and to make sure the zone where the tree was didn't have any damage, I decided to take a chance on his company - I'm glad I did! He showed up on time, did a full inspection of the system and noted a few heads that were leaking (which I already knew about from my activation last year). I also made him aware of a leaking pipe underground near the curb that would need to be addressed and fixed at some point as well. "Some point" turned out to be during his visit as he had the necessary materials to fix the issue after he exposed the pipe to discover the lateral crack that it had. While he was there, I also had him replace the leaking heads from last year - he even made time to relocate one of the heads from a plant bed to the lawn. When finished, he did a zone inspection again to make sure everything was adjusted and operating correctly while making some minor adjustments to a few heads. Before he left, I discussed getting a different controller that could be operated remotely via WiFi. We discussed various options, and I am having him out again in a couple of weeks to put a new (modern) controller in. In closing let me say that my Hunter irrigation system has been in use for around 20 years or so. Over the past two decades I have used numerous companies to service my irrigation needs. Very few are companies that I wanted to keep as service providers...either due to results, price (or both). Furthermore, when I was lucky enough to find a tech that I felt comfortable with, I was never guaranteed that I would get him again as many switch companies, relocate or just get out of the business altogether. Two of my former favorite irrigation companies are no longer in the business, and it's been a struggle to find a company to replace them...until now. If you have an irrigation system that needs to be activated or serviced, I highly recommend that you give Reeves Irrigation a shout. Like me, I think you will be very happy that you did!

There was an issue that took some time to resolve but they returned to fix it and wanted to make…read moresure everything was resolved to my satisfaction and working properly.

I called this company to come give me an estimate for a tune-up for my 2 garage doors. They came I…read morewas quoted a price of $125, so I said go ahead and do it. The fellow was here a maximum of 30 minutes. He then said I owed him $250 & 25 tax!!!!!!!!!! I said WHAT -- he said the $125 was for each door. I know that's not correct because I would NOT have continued on with the job. Not knowing how to handle this -- I paid and contacted the "owner, I think". He said he would return $50 -- long story short it's been over a week, he promised every day to bring it -- then I gave him a Venmo account for him to send it to -- obviously NOTHING. DO NOT under any circumstances do business with this company. I know have noticed his website has been shut down.