Your Second Opinion Plumbing just finished their work today, and we could not be happier with it…read more Despite what ended up being a bigger job than originally thought, YSOP made the process smooth, with great communication throughout. I reached out to them last week after water started falling from the upstairs bathroom into the first floor bathroom of the duplex we own. I sent them a message via Yelp and their office responded within the hour, allowing me to pick the time when they would come out the following day. And from there we were rolling. During the initial visit, Cody deduced that there was likely a problem with the flange and wax ring in the upstairs toilet. When they came back the next work day to do the work, we ended up having to get into the walls, where it was easy to see that the 100+-year-old cast iron pipes, original to the home, were actually rusting, with very noticeable cracks in them, leaking water throughout. Over the next day and a half, YSOP replaced ye olde pipes, patched another leak, replaced the flanges on both toilets in the building and moved the plumbing for the basement washing machines, since they already had to work in that vicinity anyway. This was a big job, that didn't come cheap, but they were upfront with all costs and kept to their quote. I also appreciated that they called to give me a 20-minute warning before they showed up each time. Through and through, YSOP was easy to work with, respectful of me and my property and thorough communicated. I will definitely use them again!

Our basement flooded. We realized that our sump pump had quit working so we gave them a call late…read moreon Monday. They worked us in the next day and gave us a free estimate which we accepted. They did the work right away and had to go get parts as they had already used all their replacement parts. They literally went and picked up parts and did the repairs the same day! They were very nice too. Great company.

I had a water heater emergency at my rental property after the bottom of the old unit apparently…read morefailed and caused a water issue. Since this directly affected my tenant, I needed the repair handled quickly, professionally, and at a fair price. I reached out to both Maeser Master Services and Dauenhauer Plumbing while trying to get the issue resolved. After comparing the estimate I received from Maeser with the final paid invoice from Dauenhauer, Dauenhauer ultimately earned my business. Their price came in a couple hundred dollars less, and I appreciated that I did not have to sign up for a monthly membership just to receive a better price on an immediate repair that needed to be handled right away. Dauenhauer replaced the old unit with a new 40 gallon gas water heater, and the process was straightforward from start to finish. The work was completed, the issue was resolved, and my tenant was taken care of. Overall, I was happy with the service, the pricing, and the completed replacement. Out with the old, in with the new. I would use Dauenhauer again for future plumbing needs.

Property Damage Caused by Improper Installation of Emergency Sump Pump…read moreI am filing this complaint against Dauenhauer Plumbing regarding significant water damage to my basement that appears to have been caused by the improper installation of my emergency (secondary) sump pump by their company. On Sunday, March 8, 2026, I noticed that my main sump pump was running continuously without shutting off, which was abnormal. Because I had a newer emergency (secondary) sump pump installed as a backup, I unplugged the main pump to prevent possible damage and contacted Dauenhauer Plumbing to schedule an inspection for the following day. On Monday, March 9, 2026, at approximately 8:30 a.m., I heard an unusual sound coming from the sump pump area in my basement. When I investigated, I discovered water forcefully discharging from piping connected to what appeared to be the emergency (secondary) sump pump system. I immediately contacted Dauenhauer Plumbing, and a plumber arrived within approximately 30 minutes and stopped the water flow. According to the plumber who responded, the emergency (secondary) sump pump had been installed incorrectly. He also stated that he found nothing wrong with the main sump pump. He initially believed the discharge line might be clogged and cut the exterior line to inspect it, but there was no standing water in the discharge line. The plumber then stated that he believed the underground discharge line might be broken and offered to arrange excavation. Instead, I suggested a temporary above-ground discharge solution to move water away from the foundation. The plumber went to Lowe's, purchased flexible piping, returned, connected it, charged me for the materials and labor, and then left. As a result of this incident, my basement sustained water damage, including: Basement flooring saturated with water Drywall/sheetrock wet Insulation wet Possible defect or damage to the main sump pump I have photographs and video of the incident and damage. I have also contacted my homeowner's insurance company, State Farm, and they advised me to begin emergency mitigation with PuroFirst. That process is currently underway. I have made multiple attempts to contact management at Dauenhauer Plumbing regarding this matter and have not received a return call or meaningful response. Given the seriousness of the damage and the fact that their own plumber acknowledged the emergency sump pump had been installed incorrectly, this lack of response is unacceptable.

Anthony is the BEST! Any service large or small. A great value too! He can handle any job,…read moreresidential or commercial. Any request, anytime! Been a customer forever!

From the owner: 502 Plumbing is the premier choice for residential plumbing services in the greater Louisville, KY…read morearea. With over 20 years of experience as a Kentucky Licensed Master Plumber, you can trust our family-owned and operated business. We provide the best plumbing services possible such as leak repairs, toilet replacement, drain cleaning, water treatments, water heater replacement and installation, and more. We can quickly and effectively complete any plumbing job from fixing a leaky faucet to installing a new water heater. We unclog drains in sinks, toilets, and showers. We can also help you maintain the quality of your water with water softeners, filtration systems, and more. Contact us 24/7 for scheduled or emergency plumbing services.

Mr. Walker came out today to fix an issue I had with my sewer vent. Great experience! He was…read moresuper helpful and had the issue taken care of quickly and was totally professional. Glad to have found an honest guy and look forward to working with them again.

They remotely walked me through what the problem was with my water heater. Definitely going to get…read moremy future business.

I called them stating that I needed a plumber to check out sewage under a rental house and needed…read morethem that day, he said no problem he should be able to get there around 3pm, as of 5pm still no plumber. I called them back and he said that he was stuck on a job and would get there as soon as he finished that job. I asked him to please call the tenant and let her know when he would be able to get there. He assured me that he would. Once again, no call and no show. I will not be calling them back. We have several rental properties and they could have received a lot of business from us, but not now!

I'm leaving this review after great service I received yesterday. I had a conversation with the…read moreguys about their yelp rating which surprised me. I have used these guys 3 times and have had nothing but good experiences. 1 Bathtub install for a remodel, 3 sinks roughed in, and unclogging a toilet 1 time. Dont remember the guys names but they were always friendly and worked quickly and efficiently. They answered questions when I posed them and seemed knowledgable. Based on these yelp reviews I would not have called them but I was referred by a friend last year and Im happy I found them because they are way cheaper than other companies. I guess people arent as likely to leave good reviews as they are bad ones. I understand they are a smaller company so hashing out some business things may have taken them some time.

Excellent Service! Our hot water tank went out. I called about 9am and by 1pm our new water heater…read morewas installed and the job was finished! The team that did the job were great! Definitely recommend!

I called Morris to hook up plumbing on my kitchen remodel. They were able to fit me in and did a…read moregreat job. Will be using them for all my needs!

I have had to call upon Charlies Plumbing several times over the years. I chose specifically to…read moresupport local business, but really lucked out to get a plumber that does a great job no matter how big or small the issue. Mike is so knowledgeable and is always upfront and honest about your problem.

Mike and Charlie's Plumbing is truly a great company with genuine people. I feel like they're some…read moreof the few remaining companies that are honest, straight forward, and aren't in to sell unneeded services. You have an issue, they'll fix it. Looking for somebody to come up sell you on weird maintenance plans or services that you never knew you needed. Look else where. Dealing with Mike is like having my uncle come over and help me out. Except instead of beer, they take money.

I am extreamly pleased with John Heffley Plumbing for a few important reasons,(one) because I…read morecalled late on a friday afternoon and John answered my call and listened to my problem and told me to call Cathy and tell her he had spoken with me and see if she could send a tech out to me , she did and told me it woulld be about an hour.I had no water to my house from a full cistren I just had filled and I did not no why.( 2)Apon arriving about 45 minutes later the tech went into the crawl space and found the pump that was old and had lost its prime as well as had a few other old cracks ,but he was able to restore its prime so I had water .(3) the tech was able to show my son where the old crackes where and advise us to get a new pump and he wrote an estiment and was very professional and very nice as well as taking the time to get the water on and did it all along with explaining the prosses.I was more than pleased with the fast response time,fixing the problem along with the more than affordable bill which I had expected to be more ,I will use them again for whatever I need and would recommend them highly to anyone.

I reached out to John about a broken tub spout with diverter. I had bought the replacement but…read morecould not do it on my own after having shoulder surgery. I called and emailed several plumbers for quotes which were ridiculously high for such a simple job. Literally pulling one off and putting another on. John came out on a Saturday, at the end of his day, and switched it out in 15 minutes and did not charge me upwards of $200 like other handyman and plumbers we're quoting me. He's super friendly, very polite and truly a professional