Exceptional cleaning. Very professional. Our worker was amazing and thorough. I will definitely…read morehave him back.

Today was the second time that I have used Jersey Pros Carpet to clean my rugs and furniture. Last…read moreyear was the first. This guy, Mert, was fabulous. So professional and what a GREAT job. The rugs and my favorite chair look brand new. He worked so hard to make us happy and he did. We highly recommend him and will surely use him again and recommend him to all my friends

Prompt, reliable, efficient, effective, friendly service!read more

Really great customer service. We initially had a little problem with the way the carpet was…read morecleaned, but the owner was great about it and came back, addresses all our concerns and fixed the issues completely. Extremely impressed with the customer service and the dedication towards customer satisfaction. We will definitely be recommending them and using them in the future.

Excellent Cleaning, but Serious Administrative Failures by Ownership…read more While the cleaning team at Always Immaculate provides high-quality service, the administrative side of the business--specifically the billing and communication managed by the owner, Sally--is a major source of frustration. There is a documented disconnect between the work performed on-site and the invoices generated by Sally's office. The Billing Discrepancy: We understand that it's difficult to charge down to the minute, so we were Ok with the rounding to the nearest 10 minutes just for simplicity. While we never reported any incidental overcharges and payments, we received balance due invoices after the fact for the same incidental amounts. On January 6th, I was invoiced for four cleaners. However, both the on-site receipts and Ring Doorbell footage confirm that only three cleaners actually arrived. Despite the reduced labor, Sally sent an invoice claiming a balance of $28.27 was still owed (and another invoice for a previous service for $3.23). After conducting a thorough audit of the actual labor provided on Jan 6th (3 people for 1:20 hours each = 4 man-hours at $39.00/hour), the math shows that no balance was owed. In fact, due to the missing cleaner, I had already overpaid by $54.90 (the equivalent of 1 cleaner for 1:20 hours) Lack of Accountability from Ownership: The most disappointing part of this experience has been the total lack of professional communication from Sally. Multiple attempts to resolve this obvious mathematical error have been completely ignored. It is unacceptable for an owner to be so quick to request more money while remaining silent when presented with evidence of a significant overcharge. Bottom Line: While the cleaners themselves do a great job, I would strongly recommend NOT giving this company your business. But for anyone that does decide to go with an "Always Immaculate" or is already a customer, make sure to meticulously track arrival and departure times. Verify and calculate every invoice for actual hours and calculation against your own records. While everyone can make an error on occasion, once you approach Sally with a billing error not in her favor, her customer service is completely unreliable and unresponsive. Which even more so supports the conclusion that she is dishonest and may be purposely overcharging in small increments

I've had Always Immaculate for 7 years. They've done everything from cleaning my house to windows…read more(and my windows are huge) to my tile floors. They have never disappointed me. If you are looking for reliable & trustworthy cleaning company you can't get anyone better than Always Immaculate.

Review is for carpet cleaning.... 1. Arrived on time…read more2. Took care not to damage the corners on the walls 3. Did a great job 4. Reasonable rates Will definitely hire again

Wilson cleaned my carpets recently. It was done very well. I was surprised at how quickly the…read morecarpets dried. I would recommend their service and will usr them again when needed.

Super fast .. didn't have to wait for service. The installers were neat, professional and on time…read more The floor looks beautiful. Worth every penny.

Lisa arrived right on time, got to work immediately. Very professional and thorough! She did a…read moregreat job and the price was very reasonable!! Thanks so much, Lisa!!

I received an estimate for my house- 3 bedrooms and my stairway. i explained that I just got a…read morepuppy who was piddling in my girls rooms and I was cleaning it but I wanted a deep clean of the room.. The price as originally intended for the 3 bedrooms and stairs with all the add ons they recommended was over $500 - which was a bit pricey for me - since my room and the stairs werent really that bad I asked for an estimate on only the girls rooms. They came back with $225 plus about another $200 in add on's I told them the basic cleaning would be ok for now I was told to call and make an appointment. When I called Joann answered and told me "We don't do that and can't help you" and I asked her what don't you do clean carpets ?- she said she isn't going to go into detail but they don't do that --- I am still scratching my head as to what she meant- either they don't clean carpets or they won't clean mine because I didn't want to pay for the additional services or if they refused to honor the estimate they gave me (which is essentially what they did by turning away my business) I did call Stanley steamer who, with all the bells and whistles with all 3 rooms and the carpet was still under $500 and they were great

I have used Joanne's Chem-Dry several times over the years, and have always been pleased with the…read moreresults. I have found the cleaners to be very personable, and effective at what they do. I have no means of comparing them to anyone, because they are the only carpet cleaner I have ever used, and I have never been less than 100% satisfied.

Did an amazing job and customer service was great. Arrived on time and explained everything before…read morethe job started. After the job they did a detailed walkthrough to make sure I was happy with the cleaning. Will definitely recommend