they gave me an honest assessment of the damage, which luckily turned out to be relatively…read moreinexpensive to fix. they could have easily inflated the rate, because what do I know about roofing? would definitely recommend them and if we have future roofing needs, we know who we'll call.

After talking with the owner about mis communication with a former sales person, he quickly offered…read moreto make things right. Thank you for being an honorable business.

SMA Exteriors redid my roof in 2024 after a hail storm. In 2025 I discovered water leaking into my…read moregarage where the roof and gutter meet the wall. Turns out they never installed a kickout flashing/bump out in that spot. When I called, they came back and added it for free, but told me there "wasn't one there before" when they did the roof. To me that admits they knew it should have been there. Kickout flashing costs cents and is basic code/best practice to prevent water intrusion. Because it was missing, water ran behind the siding and rotted the wall sheathing. I had to tear off drywall in the garage and found the damage. When I asked SMA to help, they said it's not covered under warranty and isn't their fault. Their reasoning was the damage is "old" because there was never flashing there originally. My response: if the job was done correctly in 2024, we wouldn't be debating old vs new damage. I didn't open the wall until a year after their work, and the sheeting was rotten underneath. I spoke with owner Steve. He said, "we can agree to disagree" and that they aren't willing to help. When I asked why his crews or project manager missed this, he said they notice and add kickouts now, but "must not have known to add them before." Meanwhile my garage has water damage from work they did, and they aren't concerned with helping a past client. To make it worse, this house was purchased from a friend. SMA tried to use that against me, implying they would've helped the previous owner but not me because "my name isn't on it." That's a terrible way to stand behind your work. I've read their responses to other bad reviews - lots of talk about how long they've been in business and how they "treat everyone right." Yet multiple people are saying the same thing: issues get denied and not fixed. Stuff happens in construction. The difference between a good company and a bad one is whether they fix mistakes they caused. The most ironic part: this is a company that will argue with insurance that damage isn't "old" when it benefits them, but the moment a homeowner questions them, suddenly everything is "old damage." Can't have it both ways. Plenty of honest roofers in the area who will actually fix their mistakes instead of walking away. Look elsewhere

This is an awful company! WATCH OUT!…read more This company was contracted to do work at my neighbors on a garage roof that overhangs a shared alley. Two guys from this company made a huge mess, leaving nails and debris in the alley. I drove by to get to my house, the only way for me to get home, and one of their roofing nails punctured the sidewall of my front tire. Immediately after driving by and arriving home I noticed the nail. I walked back to the garage later on and found another one of the EXACT SAME roofing nails that I found in my tire, so don't tell me it wasn't your nail! I drive an AWD Subaru and the tire couldn't be patched, so I was required to buy a set of 4 new tires. I was told that they would pay for 1/2 of the expense, but this happened a month ago and I still haven't seen anything. Can't get a hold of anybody in the company whenever I call and it sounds like the owner doesn't come in for long periods of time. Maybe if they did, things like this wouldn't happen. $800.00 down the drain because of this company's negligence and inability to clean up after themselves. Unprofessional and unresponsive- take your business somewhere else! Take accountability and compensate me for the damage you caused! UPDATE: The owner of this company, Steve, agreed to pay for part of the four tires, but not until I take this post down and come in to sign paperwork that I won't post bad reviews about the company. Yikes! Never got paid. Avoid this business. If you don't believe me, read one of their many other 1-star reviews

I have worked with Ben from Construction Con Dios a number of times over the years. He and his crew…read morehave replaced my roof twice (once years ago and recently from hail damage). They are easy to work with, accommodating and do a great job of "leaving no trace". Ben was great dealing with the insurance company from beginning to end of the claim. I have called upon Ben for troubleshooting issues over the years and he always responds quickly to provide his expert advice. I have recommended Construction Con Dios to several family members and friends over the years and they have had the same impressions and results. Cooperative, efficient and very pleasant company To work with.

The entire team was fabulous at replacing our back deck with a new maintenance free deck! It came…read moreout absolutely beautiful. The entire process was a great and very timely, we actually had fun with everybody on the team.The attention to detail was tremendous from the very beginning of the project! Thank you Ben and team!

Zups Construction did an amazing job! Their attention to detail and communication was great. We had…read moreour roof fixed within 4 days of meeting with Joe. We had a leak and they moved their schedule around to accommodate our project. It was amazing how efficient and professional the crew was. Eric was onsite the majority of the day and the final checklist and sign off of everything was very assuring. The new gutters were installed within a week of the roof being completed. What was very impressive to me was that the sales rep for Zups took the time to stop by after and ask if we had any questions or see if there was anything they could have done better. I will be calling back for new windows next summer!! Thanks Zups! I wouldn't hesitate to recommend them to anyone.

We hired Zups Construction to do our huge house. The pricing was amazing compared to the other bids…read morewe got from the big roofing companies. Zups was more personable than the other bids we got also. They laid out in full detail what happens when they redo the roof and have a contract that laid out all the pricing for what they would do. The final walk through was great also. I got a warranty sheet and final check list from Eric and he walked thru the entire project and explained what happened and what they did to my roof. I had a real piece of mind. One last thing, there were a few issues with my previous roof and I was having leaks and had some rotted trim boards. Eric and the crew took care of all those issues and I haven't had any leaks since. Thanks Zups

Advance Companies is great at managing the whole home restoration process and setting realistic…read moreexpectations, so you know exactly what to expect. If you're dealing with an insurance claim, they're definitely worth considering as they fight to give the best results to return your home to the way it was or better. This can be a long process but Advance Companies stays on top of it. Sometimes they'll need help from the homeowner as with insurance, homeowners are their customers and will be more responsive to pushing the claim process along; the same for fighting for what the homeowner wants for a complete repairs as insurance companies do their best to give just the super minimum to be able to do a complete restoration of homes.. The same goes with the remodel side. They give realistic estimates to what they need to complete your home project.

Stay away from this companies. I am now involved with State Farm and Advanced. Advance never worked…read morein our house, but we recieved a bill from Advance for work they never did. Roger, the owner gave us to collection the next day. Roger called my wife a bitch. Now no one is answering any of their phones. State Farm and all parties believe this is a cash grab by Advance before they disappear.

they worked with our insurance company and made getting a new roof easy, they did the job in a full…read moreday and they did an amazing job, the people were awesome to work with, easy to communicate with and very professiona. I would recommend them to all my family and friends and will definitely use them again in the future. our roof looks beautiful on both the house and garage and it's all thanks to their hard work.

My wife and I noticed a leak in our ceiling in our upstairs bathroom and were worried about our…read moreroof after it was getting worse during rainfall. We called Lifetime Builders for a free consultation and quote, and to see if perhaps some of the summer storms had caused the damage. Sergey came to our house to check out the damage both exterior and interior, and we set an appointment for Mike and Sergey to return to meet with the insurance adjuster so they could help us work with our insurance company to ensure that the entire roof was covered. The adjuster found evidence of severe weather damage to the roof, and Lifetime Builders placed me on the schedule for installation for the very next week. The crew arrived early on the day they were scheduled. The men were very friendly, and they worked hard all day. The first day, they did most of the removal of the old roof and installed weatherproofing for the new one. They did a phenomenal job on clean-up after the demo day, and they came back first thing the next morning and installed the new roof all within the second day. The workers left my yard looking just as good or better than before once finished with final cleanup. We had a new roof within 2 weeks of calling Lifetime Builders, and Lifetime Builders helped us work with our insurance company to ensure that every expense except our deductible was covered and paid for. They even helped with organizing the repair of the drywall ceiling inside. We could not be happier with our new roof and new ceiling in the bathroom. I would recommend Lifetime Builders to anyone looking for exterior work for their home around the Twin Cities.

We had severe hail damage on our roof in Chisholm, Mn. Firebird Exteriors was repairing a…read moreneighbor's roof in town and Rudy took the time to knock on our door to see if we needed a quote. We had quotes from other contractors. but really appreciated his professional approach. Rudy came to our house and was very pleasant, knowledgeable, and thorough. He gave us a competitive quote and we felt very comfortable signing the contract. The roofers were fast, experienced, and did a great job. Rudy kept in touch with us from start to finish. Answered all of our questions and should be commended for representing Firebird Exteriors so well. Mary Mickelson Chisholm, Mn

If you work with this company, I strongly recommend retaining copies of every payment, cashier's…read morecheck, invoice, email, and text, and independently verifying that every payment has been properly credited. I want to start by saying that the actual work I had done was completed very quickly and, as far as I can tell, was done well. My complaint is not about the roof itself. It is about a duplicate payment issue that took more than five months to resolve, required me to contact the Minnesota Attorney General's Office twice, and was ultimately resolved only after I opened a dispute with my credit card company. I initially sent Firebird Exteriors a $1,500 cashier's check as a partial payment for my roof. I was later contacted and told that the cashier's check had not arrived. Based on that information, and believing the original payment was missing, I paid the full amount due by credit card. I subsequently worked with my bank to determine what had happened to the missing cashier's check. My bank confirmed that the $1,500 cashier's check had, in fact, been cashed. More concerning to me, the date on the negotiated cashier's check showed that it had been cashed BEFORE I was contacted and told that it had not arrived. I want to be very careful about how I state this: I do not know what happened internally at Firebird Exteriors. I do not know who knew the check had been cashed or why their records apparently did not reflect the payment. I can only state what my documentation shows: the check was negotiated, and afterward I was told it had not arrived and made another payment based on that information. Once I discovered the duplicate payment, I contacted Firebird and provided documentation. They acknowledged the discrepancy and agreed that I was owed a $1,500 refund. Unfortunately, getting that acknowledged refund back became another lengthy process. On January 5, 2026, I received written confirmation that a $1,500 refund check would be issued and mailed to me that week. I did not receive it. I continued following up. On January 27, I was told that the refund check had in fact been mailed but apparently had not reached me. I was then offered several electronic alternatives for receiving my refund. At various points I was offered Cash App, Apple Pay, Zelle, and Venmo. I was uncomfortable receiving a $1,500 contractor refund through a peer to peer payment service and requested a conventional electronic bank transfer instead. I was told that their bank did not offer the requested ACH transfer option. Meanwhile, I still did not have my $1,500. By this point, I had contacted the Minnesota Attorney General's Office twice regarding the unresolved duplicate payment and had spent months following up, documenting communications, and trying to recover money that Firebird had already acknowledged was owed to me. I finally contacted my credit card issuer and opened a billing dispute concerning the duplicate payment. After I initiated the credit card dispute, I was contacted by Firebird and told that another cashier's check would be sent. This time, at my request, I was provided a photograph of the cashier's check and a tracking number. I ultimately received that cashier's check, deposited it, and it cleared successfully. I did get my $1,500 back. I am glad this was eventually resolved, and I want to be completely transparent that Firebird did ultimately return the money. However, I do not believe recovering an acknowledged $1,500 duplicate payment should have required more than five months, repeated follow-ups, two contacts with the Minnesota Attorney General's Office, multiple proposed payment methods, and finally a formal credit card dispute. The experience was enormously stressful, particularly because this was an insurance-related roof replacement and $1,500 is a significant amount of money for my household. Again, I was satisfied with the speed and apparent quality of the roofing work itself. My experience with the payment and refund process, however, seriously damaged my trust in the company. If you choose to work with Firebird Exteriors, document everything. Keep copies of every payment. Keep your cashier's check records. Save your emails and texts. Verify that every payment has actually been credited to your account. I am extremely glad that I did