Lucie's is a great place to have upholstery refinishing or new work done. Customer service is…read morealways top notch. The staff will get you checked in fast, and even though they are super busy, they seem to complete the work in a reasonable, if not super fast time. I WILL be back... GREAT COMPANY

I purchased a new seat cover for my Goldwing online and took it to Lucy's and they told me that it…read morewould not work. They were right, but they said they could repair my old seat which they did and it looks fantastic. Thanks to Denny and his wife for making this work. I highly recommend giving these guys a try.

The people here feel like family. And I never feel I'm being taken advantage of. I've brought my…read morecamper in twice and always feel the pricing is fair and the work is great. I was pleasantly surprised when I picked up my truck and camper this time and saw they had cleaned my truck inside and out! I'm feeling so fortunate to have found an honest business I can rely on.

from getting an appointment until driving it away, everything was great. The price was right too…read more They had an opportunity to rip me off if they were that kind of operation. Highest quality repairs , reasonable price, honest, and great customer service. Amazing experience as far as getting your vehicle fixed.

I was very pleased with Diamond Needle Upholstery. I felt that their quote for labor was fair and…read morethey were good about communicating with me on the progress of the job. The upholstery work was good quality and I will definitely be back!

These folks are honest brokers. I didn't end taking next steps with my upholstery projects, but…read morediamond needle gave me a good range of solutions to consider. It's refreshing to talk with people who care about doing good work for customers, and aren't just trying to make a buck.

The only upholsterer I'll use. Very competitively priced and spot-on to the detail. Hal's been…read moredoing custom upholstery since the 1970s. He did my motorcycle seat and showed me some the projects that he was working on. Amazing work. And my seat was perfect.

I would never take anything to this place again, overpriced, would not stand behind his so called…read morework, and took him 5 weeks longer them what I was told for a very simple repair. TIME TO HANG UP YOUR NEEDLES, CHARLIE.

4th time to have my vehicle windows tinted. Easy and super quality work. Strongly recommended.read more

Best shop in town. Always buy my tires from them and and have my vehicles tinted there. Excellent…read morework. Quality. Fair pricing. You won't be disappointed. Support local, ya'll!

Totally bad experience from a respected reference. Lots have apparently changed since the glowing…read morereviews of a few years ago. Took my Volvo VNL semi in to have the hood, front bumper, and side skirts painted. Got 2 quotes from them over 5 months. To shorten the long story; they promised the truck in a week. 2 weeks go by and I have to call. Not painted yet. When I finally get the truck, they didn't complete the job but had the balls to charge me more than the bid. Apparently due to the paint price increase. Not even a call to give me a heads up. They forgot to paint the bumper but applied all the new chrome accents anyway. The side skirts on the flatbed I built were delivered to Schmidts with a basic primer on them and specific instructions to fair the surface (weld points) and "do their bodywork magic". They just painted over the dismal temporary primer I had put on. Looked awful. The person who took the information (desk clerk that has now left the company), took photos and notes of what I specified that needed to be done. Apparently, most of that information did not make it to the Boss. You do NOT get a professional estimator at this body shop. And the estimate won't matter because they won't stick to it anyway. I knew less about these kinda estimates but when the estimate lists the cost of supplies by the 'hour', same as labor, you got to wonder. I now know. I bring the truck back in to be finished and they now charge me $800 more for their mistakes and think it's okay. Unresolved problems: Paint clear coat never cut and polished. Overspray everywhere. I've spent hours and hours cleaning it off. Interior of the truck has wet sanding dirt footprints all over the carpets. Looks like they had lunch in there. The truck was returned much dirtier than it was delivered. You get your car washed at the dealership with an oil change. Pay $4000 for paint and you get your stuff back looking like crap. The vinyl graphic lettering I had put on the cab visor was full of air bubbles. And they charged $150 for their 'professional graphics guy' to install them. Professional? In conversations with Rob about making this right he said "I really do not like doing walk-in work. It's always a pain...always problems." Everything that was wrong with this job was his doing, not the walk-in customer. When someone or a business forgets the craft and professional skills they started with, it shows in their work and how they treat customers. I'd think twice about using this particular shop.

They charged twice the original estimate of $2528, were 16 days late, and gave 4 pick-up times and…read morejust weren't ready 3 out of 4 times. The day I picked up, I was emailed 2 hours before they closed for the weekend (no voicemails or missed calls). They put a salvaged trunk with a different car model name. There were misfitted parts wrapping around to the passenter door, some prints in the paint, new issues with the interior, tires, and electrical system, and the tank was emptied "1 mi to Empty" from at least half. They issued only a partial refund receipt for about $2000, but no actual refund until after a TWO-MONTH dispute with my bank and insurance. During that time, they didn't finish any repairs. One of the women that issued the receipt (last name Schmidt) denied ever issuing a refund and lied throughout the dispute process making it longer. Luckily, I kept the refund receipt and the bank tracked the call record the day she told us she'd refund me. Just a complete nightmare, so ridiculous.

Great work product. I was happy with the work they did for me. I will return for my next project.read more

We've with these guys for years. They have always been consistent with great service and pricing. I…read morewould definitely recommend!

First off, I want to say that my seats look great--but it's only day one, so time will tell…read more We drove in specifically to choose our leather and stitching options. We made our selections, but the person responsible for pricing wasn't available to give us a quote on-site. Later that evening, he called and quoted us $1,900. I asked whether they offered a cash discount, and he said they could take $50 off, bringing the total to $1,850. He then took a $900 deposit over the phone. I told him I would bring the remaining $950 in cash when we dropped off the vehicle, and he agreed. When my husband arrived to drop off the car (I was following behind in a second vehicle), he called to tell me they were charging an additional $150 for taxes. I was shocked. In all my years of making purchases, I've never been quoted a price, agreed to it, paid a deposit, and then been told later that I owed additional money on top of the agreed-upon amount. Maybe some businesses quote prices before taxes, but that should be clearly stated upfront. At no point was I told that taxes would be added to the quoted price. Their response was simply an apology. As I told them, they get to say, "I'm sorry," and I get to be out another $150. They definitely came out ahead in that exchange. Because of this experience, I would encourage others to be careful and get every quote in writing, including clarification on whether taxes are included. Hopefully, I won't have any warranty issues down the road, because this situation has left me concerned about the company's transparency and overall integrity. The workmanship looks good so far, but based on my experience with the pricing and communication, proceed with caution.

I have had auto trim do a lot of stuff to my vehicles, most recently was getting my truck wrapped…read morein protective film. They did an amazing job, communicated well, and I'm very pleased. Will definitely be coming back soon.