Apple Passeig de Gràcia is Barcelona's main and largest Apple Store; it is one of two Apple Stores in the city alongside their smaller location at Westfield La Maquinista. The location is great, overlooking Plaça de Catalunya, you can't miss the large Apple logo. The store is modern and comfortable and features everything you'd expect to find from a large standalone Apple Store in a big city - it features the latest Apple Tech from iPhone to iPad, from MacBooks to Apple Watches, as well as a "Today at Apple" section as well as plenty of places to sit down, which is handy if you want to relax for a little while sightseeing, or simply to charge your phone and hop on the WiFi. It is set over more than one floor, so it can be a little tricky to work out the layout at first, but once you get the hang of it, it's nothing to worry about. I didn't find the staff at this particular location to be as helpful or friendly as other Apple locations on both my visits in 2017 and 2024. 4* read more

Apple - Mobile Phones Near Me - Barcelona, B

You can't miss the big white Apple logo just to the north of the Plaça de Catalunya. It's a *perfect* meeting spot because, yep, they have free wifi. And yes, my T-Mobile service roamed well to Barcelona, it was nice to have a spot to suck down some free wifi while I waited for my tour to begin. And yep, there are the usual Apple Store features here with demos of their current products, accessories for sale and such. If you're in Spain and needing a power adapter for your iDevice, you'll find it here! read more

Apple - Apple Store in Plaça de Catalunya, Barcelona - Mobile Phones Near Me - Barcelona, B

Huge Apple store! Like their stores everywhere you can play with the products and ask questions. Clean, modern and great wi-fi. They have accessories too. Highly recommend. read more

Apple - Mobile Phones Near Me - Barcelona, B

Bought a new iPhone 11 Pro Max from this store since mine got stolen in the metro by some Romanian swindler! This Apple store is huge, has free wifi, good customer service and a decent stock of items. The only thing that I wasn't able to find was a screen protector for the phone and was recommended to go to Fnac for that. Another downside is the ridiculous tax on items however, other than that the store is fantastic! read more

Apple - Mobile Phones Near Me - Barcelona, B

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wonderful store! mostly wonderful employees! great location! amazingly fast help!!

As someone who's backpacking and CouchSurfing Europe, I've ended up at many Apple Stores. Why? Because they're located in the city centers; but most importantly, offer free wi-fi! So it's a good meeting point in case one of the parties doesn't have a mobile phone or if you can't contact your CouchSurfing host since your German mobile service isn't compatible with your host's Spanish mobile service (I ended up borrowing some nice dude's cell phone to contact him, otherwise we could've messaged each other using an internet service like Facebook Messenger or WhatsApp). This store is centrally located near Plaça de Catalunya at Passeig de Gràcia. You'll see a lot of kids hanging out inside and outside the entrance. The employees don't mind as long as you don't sit on the steps. It's quite big at two stories, and there seems to be enough employees to assist you. Personally, I have a special fondness for this store since it was one of the first places I visited when I arrived at Barcelona and reminds me how special the city is to me. read more

First visit to an Apple Store while traveling abroad, outside of US. Very unique compared to the ones in NYC. Barcelona store has two floors which offers enough space for Apple enthusiast to try out their products. Store is inviting and in an ideal location. Hope you have as much fun as I did while strolling thought the store. read more

I really think that Apple products should be better cared for, instead of having this shops were everyone stays for hours touching the products and not buying them, while blocking the way for those who actually need assistance and want to buy them. The technology is very good but gets messed up when it's crowded, specially in the softwares. There's always the need for assistance and this is not good. I asked for help with my apple id and they had this waitlist and you had to schedule times for assistance. Something that could've been solved in minutes. I think they should take better care of their customers than what I previously explained about people who just go play with the products and don't buy anything. What a waste of money! In the end, I have to call someone and wait for hours for it to be resolved instead of having the assistance I needed. read more

Very nice store with a friendly and helpful staff. Good customer service. I had a minor problem with my iPhone and they gave me a new one right away. read more

A pretty store. The employees do speak reasonable English. That's it. The place gets an A for inefficiency. I bought a little adapter for my iPhone (about 9 €) which turned out to be faulty. I arrived at the store at 13:50. They sent me to 2 different places for the exchange. It is now 14:35, and counting. This is for an item worth 9 euros. The level of inefficiency is staggering. Make sure you have your Apple products sorted out before you visit here. read more

Spending some time in Barcelona, and upon getting here, my MacBook Pro battery quit working. Great timing! Anyway, looked up the local Apple Store, called and was able to quickly speak to someone who speaks English. I came in the next day, was helped promptly, and the battery was replaced the same day. Very friendly, very fast, very satisfied. Another reason why I love Apple! read more

I have been dissatisfied with the service of the Apple store on Passeig de Gracia the last 3 times i've been. The last time i promised myself that if it happened again I would go straight out and buy a #galaxy4s ... I remember when Apples tech service was the best in the world, when they were still hungry. Today i smashed my iphone 5 screen and went straight to the #AppleStore to get an emergency replacement. They told me to come back at 9pm, i did so and then they told me it was impossible and that i had to wait until NEXT THURSDAY for an appointment....6 DAYS! Unacceptable for a phone that costs €800. Hire some more genius' with your record profits, fuckers. That appetite to be the best has all but disappeared. They believe they are doing the customers a favor by attending them, and that is a losing attitude. You're days are numbered if you continue like this Apple Inc. . read more

Have you tried to call them, or send them a message? What a joke! You'll hang in their call answering system for minutes, just to be kicked out time and again. Tried 5 times. Typical case of "Please don't call us, we won't call you either" read more

We made an appointment for my mom to get her phone screen replaced and they sent her a text that they were ready for her so we headed over to check in and then they made us wait 30 minutes for someone to come over and get her. Seemed crazy. Why would you say you're ready, if you're very clearly not? Poor customer service. read more

I have shopped in many Apple stores around the world, I have to say that this is my worst experience yet. I was served by the most rude, unpleasant and sarcastic salesman I have ever met. He knows who he is because I complained about him to his manageress. He either needs to have some retraining in customer sales or move employment, as he clearly shouldn't be working for a prestigious brand as Apple. read more

note: since my first post (which was within 2 weeks of their opening) - they added yellow & black "caution" tape on those confusing frosted glass steps at the top & bottom steps. it still throws me off though. read more

Some might find it ironic that the Apple Stores stands in the same space where the Communist Party -- the Partit Socialista Unificat de Catalunya -- had its Barcelona headquarters before and during the Civil War. read more

Very disappointing service! I am (un)fortunately a heavy Apple product user, having iPad, iPhone and MacBook Pro running as my work tools. I am a young architect from Vienna currently based in Barcelona and I am experiencing something very disappointing at the Apple Store Passeig de Gracia: I work on a Mid 2012 MacBook Pro Retina. The mainboard has been changed twice, the screen once, battery+Trackpad+Keyboard also once. Since the last service in Austria three months ago the USB port wouldnt work and it was registered in the internal Apple system. Anyway, I thought I can work without but then also my graphic card had problems again, glitching hard and making it unbearable to work in CAD or Video editing software. But wait, I paid 2300 Euros for the machine + 300 for Apple Care and even though they try to fix it it wont work, seemingly getting worse after any procedure? Ok, I thought, lets give it another try and go to the Apple Store, our holy church of tech fetishism appearing as a light-up Abercr*mbie store. Apart from the fact that you have to make an appointment that can take up to two weeks (!) I was lucky to have one some days after. Some days though is painful for somebody working and at the same time taking a class at MIT remotely. I went there, the Laptop was checked, everything seemed obvious. I left again and waited for the parts to be delivered so I can at least work on graphically not intensive stuff. Anyway, I got an email that the new logic board and USB IO port has arrived and handed my Laptop in last week wednesday. I was assured that it will take "1-2" workingdays and I said ok, I'll be back on Monday morning. Gracias! But of course not! I flew back from Vienna yesterday and went upstairs today early morning to see the ""Genius Bar"" and asked for my Laptop back since it should be ready since Friday. They didnt understand what I meant and asked me where my MacBook was because the parts are there to be exchanged. (Wat?) I showed the paper explaining that they have the Laptop since 5 days. The Genius guy told me they forgot about it but "they will check today, maybe later but there is no technician here at the moment". Apart from flying to Barcelona, I lost another half day of course work and freelance time, waiting for the unknown. Today at 14:40 I was called that my machine is ready and it just needed some updates and I have to be fast at the shop because they are closing from 15:00 to 17:00 - aha! Also at 14:53 I received an email that the machine is there. I ran into the shop at 14:55 and was not allowed to take my machine but I should try at 17:00. I complained and talked to some managers, all just referencing to the once I have been already. After some discussions I got the machine back and guess what - the logic board was NOT changed, the USB port still does NOT work! Summary: Apple has the machine since 5 days, no work has been done. I lose another day of my workload at MIT and I dont know when I get my machine back. One thing I know is that I will not go to an Apple Store in Spain again and my flirty thoughts of getting a Mac Pro just vanished. I miss you already, Apple. Alex read more