Great place to rent a U-haul! We can't thank Ivan Copney enough for helping guide us in attaching…read morethe trailer to the 26 foot uhaul. He went above and beyond! We made it to our destitution without any issues.

I have paid consistently and on time for 2 units at Save Green Self Storage in Arden, NC, which is…read moreowned by Hawthorne Residential Partners, for 4 years. Yesterday, my access code did not work. My code was not necessary to get in the gate because, as I was told by the woman in the front office, the gate was always left open because it was broken but I needed the code to get into the building that housed my units. I was given another code and that one did not work either, so I was then was given a default code and finally got in the building. Then my keys did not work. The woman at the gate had told me I could ask man who was working nearby to my units for help if the default code did not work, so I asked him for help with the keys. He explained he had previously managed another storage facility and was familiar with the problems people had with those locks, He graciously offered to come help to see if he could get my locks open. He tried the locks repeatedly and told me that the keys I had did not work on the locks on my units and explained that if I didn't have working keys, I'd have to have to call a locksmith. I thanked him and continued jiggling the keys in the locks because I knew they were to correct keys and, after a few minutes, I got one lock open. I opened the door and there was someone else's stuff in my unit. So now, one unit had someone else's stuff and the other I could not get open, so I called the front desk and was told they would do absolutely nothing but lend me a can of WD40. They wouldn't come down and look the other person's stuff or even recommend a local locksmith. I asked them how I should go about handling the situation and they told me they would not tell me anything or help me in any way, besides the can of WD40 of course. I asked if I should call the police and she sarcastically told me "Yes, should call the police". So I called the police who explained the other person's stuff in my unit was a civil matter but that, once I got the other unit open, if my stuff was missing I should call him back and he'd send an officer down for a larceny. The locksmith came. He confirmed that the lock I could not open had indeed been replaced with a different one and that he was shocked I that I had gotten the other one open because that one showed clear signs of damage. Save Green Self Storage changed both of those locks and allowed another person to access my units and, when I attempted to rectify the problem, Save Green Self Storage refused to assist me with anything. Both the police officer and the locksmith were astonished and disgusted by the actions of Save Green Self Storage. I don't recommend you use them for your storage needs. I've added some additional photos. Save Green Self Storage is owned by Hawthorne Residential Partners. When I brought my problem to Hawthorne's attention on their Facebook page they laugh reacted to my message and also removed one of my posts on the page. I've included the pictures of their laugh reaction.

I don't even want to give this place one star. We were robbed (along with four other units) in…read morebroad daylight (12:30 pm). I found it really hard to believe that the person working that desk that afternoon didn't see a damn thing on the five cameras she had. These people hit FIVE units and I'm pretty sure the girl working was in on it, since she wasn't looking at the cameras at all and didn't see anything. Takes a while to cut locks and rob four other units. I definitely would NOT recommend this place. We didn't notice some of our stuff missing until we moved....like a box of our wedding crystal (cannot be replaced) and a duffel bag full of ALL of my shorts and several pairs of expensive shoes (hope you shitheads are enjoying my Birkenstock's and Chaco sandals)

All-around five star company! My husband and I moved to North Carolina from California and we had a…read more52' truck unload our belongings to fletcher mini storage, it was a nightmare experience with the moving company but Miriam and Robert the managers at Fletcher mini took extra care of us to make sure that we had a smooth transition getting our things into our storage unit. They were there to help and support us throughout the day and continue to be a huge help as we sort through all our stuff. Miriam and Robert are professional, caring, and have a great sense of humor! The storage facility is secure, easy to get into and clean! I would highly recommend fletcher mini storage to anyone looking for 5 star customer service and peace of mind!

We really liked this place at first, but then they basically robbed us of $200 because they did not…read morecheck their email and processed another months payment despite the fact we did not use the space. You would think they would have been cooperative as we tried to come to an agreement about a partial refund, but instead they were rude and hateful. Choose another place who aren't just out to steal your money. Follow up. She wrote the comment below to try to distract you. She did know me and my husband (it was under his name) and continued to do nothing to rectify the situation, so don't be fooled by what is written below.

Janet at Bonus room storage has helped us consistently while we lived out of state and my sister…read morehas been taking care of things locally. Janet made me feel I was the only customer. No detail too small or large.This is the ONLY storage I would use in this area! Thank you so much!

Absolutely satisfied! Manager Rick is great and very nice. If anything changes he will let you know.read more

These folks are good people letting me know that if I need more time to empty my unit all I have to…read moredo is call. They don't want to take folks possessions and say they will work with you to get you caught up. I personally didn't have that problem yet I trust that they will keep their word. This is my second time I've rented from them and , if the need arises ,I'd do it again! I highly recommend these clean units!

Amazing staff. So friendly and helpful. Storage units aren't fancy but they do the job. Very simple…read moreand safe. Would keep my stuff here again for sure.

We rented a small storage unit from Arden Asheville Area Mini Storage. There was a discount on the…read morefirst month (half off). We rented for two months until a storage unit in our complex came available. The unit was clean, easy to access and convenient to our tiny apartment. The management are very nice and professional, its a family run business, no frills nothing fancy very reliable. I would recommend this unit and this business.

Don T have made many moves in our lifetime by far this was the best experience ever very…read moreprofessional and efficient staff hard working very polite highly recommend this company

I found out that it was not wise to use Black's Moving and Storage in NC. They had a great website…read morewhen I hired them - which no longer exists. It bragged of experience with full packing for long distance, pianos, antiques, collectibles, estates, etc. I have had 6 professional moves in the past 30+ years, and this was the scariest. This was a long-distance move (NC to NY) involving 2 months of storage. Despite a referral from the people buying the house I moved out of, I was not pleased with them in the end. The only thing I have good to say is that they were kind and friendly; and I let that impact my decision to cancel another company to use Black's. The first company offered $2000 off the price of my move to get me to stick with them. I should have gone with it. Not only did Black's end up more expensive, the final price was over $1500 higher than the original estimate. This was not just due to higher gas prices. They underestimated the miles from their warehouse to Albany at 700 (I thought it should have been over 800) and the actual address I moved to turned out to be 153 miles more. I got no copy of the "high full value" insurance policy I paid extra for. They took an inventory of only some of my antiques and high value items and I received no copy of that inventory stating the original condition. There were some items that were not even properly packed before leaving my house, and I was told this would be done before my goods left their warehouse for delivery. It was not. I had already packed half of my boxes myself. My mattresses and grandfather clock were supposed to get cartons, and they cancelled those and wrapped them in bags/cardboard. The only things packed well were kitchen items and wardrobes. I had to tell them they missed packing many items; and they missed some drawers and cabinets - which I had to pack myself and make them come back for. I learned a lesson not to use an estimate based on weight instead of truck sq. ft. used. They estimated the weight at 4500 lbs. and then refused to weigh the shipment for delivery saying it would likely weigh more than 4500 lbs. and I would have to pay more (so?). They changed my delivery date 3 times, and they were in a big hurry to get out of here. I had to ask them to unwrap my grandfather clock so I could see the condition! Some of my collectibles and furniture were not packed well. I had some damage to a few items when goods arrived - fortunately minor - and I received no response from them when I sent an email and pictures of the damage. I have been able to repair some of the damage myself, but never received the requested claim to report the damage for any insurance payback. There was no inventory anyway for proof. They left a moving blanket and a cinder block (used to hold the front door) behind. There was wall damage in a newly painted apartment from them banging things. Very stressful move. Use them at your own risk - I did.

The management is great and easy to work with. They also have a great online rental system that…read moreallows you to manage your rentals online.

Excellent communication with Anna! She was extremely helpful in coordinating the delivery of our…read morecontainer! I was also able to look at the container before we purchased. Jonathan did an excellent job delivering the container to our site that was on a pretty narrow mountain road!

When a business makes a commitment and follows through, I highly recommend them to others. Other…read morecompanies promised they could make deliver to a steep mountain property but could not deliver and backed out. Alpha storage trailers and containers delivered a 20-foot container up a steep mountain road with no problem and provided service that was not expected such as leveling the container. I would highly recommend them and use them again. Thanks, Great job!