I have used several storage companies in my 30 years of construction and design and Melissa and…read moreAirport Self Storage are wonderful to deal with. They have excellent communication and the facility is well maintained. They are customer service friendly and well organized. I fully recommend them without hesitation.

Great place to store with. I have stored stuff with them for the past 4 years. Very clean and…read moreaffordable storage. The manager is very helpful and friendly. I love all the security this facility has. I have never encountered any problems storing here.

I have been a client of Summit Self Storage in Mills River for quite a few years now and just want…read moreto comment that the customer service has consistently been a five star. What makes Summit Storage unique in my opinion is how well they handle customer service during a time where only Raymond is covering the office now while they recruitment for his former co-worker's position. Well done, Raymond! Harry Hobson

From the owner: Now open! Summit Self Storage is here to provide the local community with affordable storage units…read morein Mills River, NC at our brand new storage facility! Our storage facility offers the best quality self storage units available in the area, including both drive-up storage units and indoor storage units with temperature control. No matter what it is you have to store, we'll have a storage unit size and type that can fit your needs. So when you need top-quality storage units in Mills River, NC at an affordable price, come to Summit Self Storage. Rent with us online or in person today!

I am submitting a second review since my first one was incorrect. The customer service delay was…read moredue to a change in the customer service system. The manager at the facility explained that there had been a recent change in how calls were handled at a call center. She manages more than one facility so is very busy and was not at the office when I first went to look for her. She is very nice and explained the easy check out process. The facility itself is the cleanest and best ventilated one I have rented (and I have rented several facilities in major metro areas).

I decided to leave this place as soon as I got the notice in my mailbox that they were raising the…read moreprices yet again on my unit from 136 to 178. They advertise their office hours as being open from 9 to 6, but you're lucky if they are there an hour a day and not even everyday. Turning in my lock has been a horrendous endeavor because of it. I will never recommend them to anybody.

Sheila was wonderful to work with in setting up a storage unit! Pleasant, thorough and efficient,…read moreshe explained every step of the process, including transparency on pricing. For anyone needing storage, Sheila at the Arden SmartStop office will take great care of you!

Needed to store a vehicle for two months and they were most helpful offering the first month free…read more Service was prompt and courteous and explained in detail the agreement and how to access the lot. I know its just a storage facility but not all storage facility staff are friendly or knowledgeable, this location is.

Life in the mountains has its challenges. Eric G. my delivery driver did an excellent job…read moremaneuvering his truck in a tight and difficult space and got the pod exactly where I needed it. He is a skilled professional and knows his stuff!! There was a one day delay due to the interstate trucker delivering pond to Charlotte! But the company made good on it and got it delivered the next day

terrible company. here is voice mail I got. this is after I loaded 2 pods to be delivered to my new…read morehome. What a joke. Do not use Pods. They are a scam company. Read about how they do this all the time. Hello, Mr. Hardig, my name is Paul Todd with Pods Moving and Storage. I'm just calling to uh to advise you that the redelivery of your 2 containers that we had scheduled on March. Take place due to your address being too far away from our location. Um, the person who scheduled that for, for you on your behalf on that order actually put a local zip code in there to get around that restriction. Um, your address is roughly 2 hours away from our storage center and it's just way too far for them to go to deliver containers. Um, so they basically have told me your only options are going to be to, to come into the storage center and unload the containers into a U-Haul truck and you're going to have to drive it to your new address. Um, because we're not gonna be able to take it there. Um, if you have any questions, please feel free to call us at our toll-free number and that number in case you don't have it is 1-800-776-7637. Anybody you talk to can help you and we're open 7 days a week. Uh thank you again for using pods for your move. I apologize for any inconvenience and I hope you have a great weekend. Thank you.

A brand new facility, all indoor, clean, secure and most importantly two of the best customer…read moreservice folks Ive met. Reserved a unit online, and when I got there to pay and sign Ms Shiela greeted me as I came through the door... she took me to the unit i reserved, listened to what I would be storing, and suggested a slightly larger unit for about the same price. She and Ms Julie were both very engaging conversationalist as the paperwork and details were executed. Thank yall for being so awesome. It will be nice to have the covered loading dock today considering the frog stranglers that seem headed our way OH, I didnt mention the tremendous deal ( 50% off first 3 months, no minimum)... Definitely not yer old school facility.

Clean and secure. Started out at $100 a month. Been there a…read moreyear and already got my 2nd rate increase. In 1 year it went from $100 to $279. They do this to everyone. Ridiculous business model.