My wife and I were in the market for a new gas oven, and we were lucky enough to find Steve's…read moreAppliance, a local shop. We wanted to buy locally as we live in a rural area, and hoped to find a place that could deliver and install the oven without needing a separate contractor. A word about Steve ... this is one of the nicest business owners I have ever met. He ordered exactly what we wanted, gave us a great price on it, and installed it himself. He took great care getting the gas line correctly installed (even going so far as to lengthen the line that the previous owners of our home had made pretty short). It was discovered during the installation that the Maytag we bought had a few small problems from the factory, like a few small scratches on the oven handle, and it had been shipped with the wrong grill cover. It fit, and was fully functional, but he let us know that it was wrong, and would get a replacement for us from the factory. We would not have noticed on our own. He also ordered a new handle for us, even though the scratches were very superficial and cosmetic. A little later, we discovered that the convection oven fan was stuck, and Steve came out to check it out,and promptly ordered us a new one. He also provided us with a workaround to get it to work in the meantime, during the holiday cooking season. All in all, I've never been more impressed with a company's customer service. If you're in the Grantsburg/Luck/Milltown/Saint Croix Falls area, you should buy from Steve. He stands behind his products, and treats you as a valued customer *after* the sale, which to us, is the true measure of a great store.

From the owner: Service after the sale!read more

Bought a French Door Refrigerator in August, showed him Menard's add that was actually less…read moreexpensive for the same model with free shipping and take away. They didn't offer to match the price but I was willing to support small local business. Promised the refrigerator would be delivered the following Friday and today is Wednesday and we still don't have the refrigerator. I understand things happen but we have to call them every day to check on the status. Not thrilled with their customer service or price. Need a wall oven and new counter top stove too but probably won't purchase from this store.

I want to make a compliment about Sam in wall coverings. I…read moreasked him if he could try and find an electric cart for my husband. He diligently checked. Some minutes later I was in the grocery area looking for grape jelly. Once again he looked and also showed me an option. He was very courteous and kind. He deserves a raise ! Delane J

How do you describe greatness? A nostalgic trip?…read moreBeauty and wood chips? and let's not forget the Christmas Wonderland. Menards. Although the theme song doesn't make sense, we're not saving big money, we're spending it! Love walking these halls. -The Tight Squad

Victor is professional and shows up and fixes things quickly. very transparent and responsive. Good…read moreCommunicator and Great service.

From the owner: Over 25 years of experience in appliance repair business. Family owned local business, offering…read moreaffordable rates and professional services. We fix most makes and models of the residential appliances. From washers and dryers to fridge/freezers, dishwashers, microwaves, ovens, etc. we fix it all. Visit our website to request your appointment.

I called them to make an arrangement for a funeral/celebration of life. The people that I spoke…read morewith were super in their customer service. Since they did not have a website for me to pick an arrangement from, I Just told them it was for a celebration of life and the lady said no problem I will take care of it. I asked for a picture, and they sent it the day of the funeral/celebration of life and the arrangement and vase was perfect. Myself and our family members were extremely pleased with the arrangement.

Needed last minute help with our new home's landscaping, told them our situation and drove home…read morewith a truck load of plants that worked out perfectly!