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    Applebee Oil & Propane

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    3 years ago

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    AmeriGas Propane

    AmeriGas Propane

    (9 reviews)

    Can you say pricing gouging…read more 55% increase when competitors are only up 10-15%. They are well known in MI. for their practices when it comes to pricing. Stay away. Will be adding to their file with our A.G.'s office. Randy R

    We will be informing AmeriGas that we will be canceling our agreement before we even get our first…read moretank of propane due to complete nonperformance on their part. We made an appointment for the initial fill of our tank, which was at 30% when we bought our home in Howell. Got a window of 1-5 PM on the appointment day. As we were not yet occupying the home, I went and sat at an empty house for four hours. They didn't show. I called the office. I got a woman who made an excuse, saying, "They must have had an emergency." I said, "And nobody could call and let me know?" She said, very annoyed, "If they're having a gas EMERGENCY and a customer is IN DANGER, they might not have had a chance to call yet!" My thought was, "So why weren't YOU calling me, then?" However, I made an appointment for their next available time, six days away. I have now sat here again for another four-hour period and AGAIN.... they did not show. My husband chatted with their online chat customer service at 5:32, 32 minutes after our appointment window expired. We were told we'd get a call within two hours, guaranteed. Can you guess what happened? If you said, "No phone call," you guessed right. To top it off, we just got an email saying our service appointment had been completed! You've got to be kidding me! It would almost be funny if it wasn't so pathetic. Obviously, no truck showed up, and no gas is in our tank. We are now waiting on perma-hold on the phone (going on 30 minutes now) while my husband is sending an email stating that we are canceling our agreement. This company is completely unreliable. If it was winter, we'd freeze to death before anyone at AmeriGas showed up. Wish I could give negative stars.

    Applebee Oil & Propane - servicestations - Updated August 2026

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