After 5 years of having them as our propane company I fired them due to them refusing to put me on a route. I went out of the country for 2 weeks and requested that they put me on route before I left and to fill up the tank .. they said that they did put me on a route and promised that they would fill up my tank while I was gone... I came back to an empty tank.. I have 6 kids and I had no heat, no hot water and no way to cook food... I called them and they refused to apologize and just that they would come out and sell us propane.. horrible customer service and I should have fired them the first time they promised to put me on a route and didn't and we ran out of propane that time also. read more