Hospital Visit For My Wife Was Absolutely Horrible. January 12th 2024 She Broke her Arm. Paramedics…read moreTool Her to W.N.J. Hospital In Sherman, Tx. The Emergency room Doctor Who Has a Very Strong Accent Also Waring a Face Mask. My Wife Said she Had to Ask Him to Repeat Certain Words and He Acted So Frustrated And Just Walked out of the Room. Might Add He Just Put a Sling on Her Arm Said That Was All He could do. She Decided to Check Herself Out of the Worst Hospital, And She Said He The Doctor Has No Bedside MANNERS. Good luck W.N.J Hospital. No Wonder why There's Been So Many Owners Of This Hospital. On the other hand. Baylor Scott and White Hospital is Totally Different. Very Clean and Great Staff There. Highly recommend Baylor Scott, And White. In Sherman, Tx.

Always nice and professional! Like all hospitals it can be a hit or miss but I've been there…read moreseveral times and they haven't missed!

Normal wait in lobby 35 to 40 minutes finally get called by nurse to go weigh and then to room,…read moretake vitals then was told there was five people in front of me and the doctor had a surgery to do first so the wait time in room could be 20 minutes to two hours . I asked why wasn't I told this in waiting room waiting to get called , I got no answer instead I was told that they open at 8am and they are an hour behind as soon as they open the door well I said I would like to know now if it's 20 minutes or two hours now so I can go somewhere else then nurse leaves I sit there another 15 min waiting and then proceeded to front desk and asked did she find out if it was 20 minutes or two hours wait time because I could just go somewhere where else. I just walked out thinking if she knows that they are an hour behind every day when they open at 8am why do u wait until patient is in the the room to tell the about a two hour wait time . This use to be a good urgent care close and convenient with good staff No longer so save urself so time just drive sherman

04/05/24 RE: Jenny ~…read more Went in earlier in the week for my symptoms. By Thursday everything had worsened. My phone call was misdirected on Thursday so I had to call back Friday morning. Jenny was extremely helpful and was able to get a stronger medication called in. I appreciate her helping me in this situation. She is an amazing and extremely efficient. Thank you again Urgent Care and Jenny! #DenisonTexas #GraysonCounty

Dr. Maniet has been my Dr. Since I moved to Whitewright. Comparing the office from Whitewright and…read moreBells I prefer Whitewright because Marie and all the staff are so nice and they always receive you with a smile. Never had trouble with billing or being rude.

I can't stand that I'm even giving them one star. The office manager and the front desk people are…read moretotally clueless And were entirely rude about the mess up and didn't even say sorry or even try to correct it . We've been waiting for over a week to get in. Then they messed up my husband's appointment which they said was in another town. Then they called him to tell him he missed his appointment. He's been waiting on and been sick for weeks. And then now can't get in forever after their mess up. If I were you I would go into a big city where they know what they're doing. These people have no idea.

Used to be great and I really like Dr. Justin. However the office staff is now unprofessional and…read morerude. in May I had to call three times to get prescriptions actually called in to the right place, I was polite, patient, waited a week between calls to check on it so it was about three weeks before it was resolved. I left a message to ask a question of the doctor and three weeks later still no answer. When I called to cancel an appointment two days in advance and set up an appointment for an injury that required urgent care I was met with short, snappy, unprofessional communication. Clearly Amelia was annoyed to talk with me and yelled at me that she has put in a million pre authorizations for medication prescribed and she refused to do it this time when it was prescribed and she received the request. I let her know I can see I am annoying her and I am good and ended the call. This person called my phone number three times and left a very rude voice mail telling me she would "let Dr. Justin know about this phone call." Hopefully they have recorded monitoring and he can listen to the call and hear how she talks to patients. Also, I can leave a doctor office if they have a terrible office staff if I choose. I shouldn't be harassed by the entitled office staff that refuses to do their job and instead calls me to attempt to scold me twisting the conversation as evident by the voicemail she left. Now 6/26 I got a letter dated 6/15 that they are choosing to drop me as a patient, of course it's received over ten past when it's dated. I highly recommend just staying away unless you enjoy a dumpster fire office.

Initial visit with my mother visiting this place was horrific and extremely disappointing and very…read moredisrespectful. The walks in and introduce himself and in the same breath tells me I did not have to come. He comes in with a female co-worker who did not introduce herself and had a very mean look on her face. During the visit the doctor named Jason asked my sister if we were half siblings. I advised him people who have grew up in Sherman knows anything worse than a cold you have to go to Dallas. Anyone who care about your elderly mother would want the best care. I asked about a medication for mental issues used for pain and the response was --"she (my mom) was on it when she came to me. Wrong response. No assessment no plan of action. Move my mother to a professional doctor who assess her medication, came up with a game plan for all ailments, and recognized the cognitive issues with having an actual long conversation with my mother. If you want quality, and a place an African American man and family is treated with respect and a little courtesy don't go to this place. And for those who know me it took much effort to stay calm with the half sibling statement. Wish I could give zero stars.

Very Disappointed. I have limited PTO and I was really looking forward to speaking with the doctor…read more After a long time in the waiting room I finally saw Dr. Laing. During the visit I mentioned three health issues that I'm struggling with 2 of which need prescriptions. She didn't ask questions or address two of them! After the brief visit she disappeared to write notes and I had to wait again for a long time until she came back. At the last minute of the appt., while walking away from me, she remembered that I needed one of the prescriptions and then disappeared. What? How is this a quality visit? I wasn't listened to or respected. I could have stayed home with my PTO. Needless to say, I won't be coming back. Writing this review so others won't waste their time.

Have had the best experience with a medical professional in this office, Dr. Jennifer Laing,…read moreM.D.,that I have ever had in all my life. Jennifer is not afraid to question the diagnosis of other doctors or perform test to rule out other possible causes for symptoms. She is thorough with her patient exams and doesn't make you feel as though you are just an account number in her system. If you are someone who has lost faith in the standard " take these and call me in two months", then this is the office you need. This doctor is not afraid to deviate from the beaten path, going to more natural treatments for what ails the human body. I consider Jennifer Laing not only my doctor but a HIGHLY RESPECTED FRIEND, someone who is not afraid to tell you what you have going on, but will hold your hand as you cry. A true shame more doctors are not like her. If you want a doctor who looks at the overall picture and practices and believes the true Hypocratic Oath, then call and move your healthcare to this office.

It's disheartening to be told from a trauma facility that "you have too much trauma to come here"…read more It's one of those things I will never forget. Feeling like you are too messed up for a trauma treatment facility to take me is beyond sad. I was told that recently. If I had so much trauma then why did they accept me a few months prior with the same amount of trauma? I like to be fair in my reviews and as hurt as I am with Healing Springs, I am gonna go ahead and do the same and list my pros and cons. PROS: 95% of the staff care and are unlike any other facility I have been to. That's the main reason I want to go back. I experienced care & empathy and when I was not well, there were clinicians ready to help me out. Also they specialize in trauma & addiction, which is what I need. CONS Where do I even start? 1. I already mentioned above that I have too much trauma for them which makes no sense. 2. The campus is in separate buildings and they do have venomous snakes, so utilize caution. They have a picture of the different snakes and their venom right near their dining hall. It's a great read. You can say, "oh, I won't go outside." Especially in the winter, BUT you have no option to NOT go outside because your dorm is not connected to the main building. 3. This is a big one. They violated my HIPAA privacy rights after I left. I NEVER include my Dad or family in my consents. In fact, my therapist & detox facility were the only ones on my list. My dad was STRICTLY an emergency contact and I was very specific in saying to not let him know what was going on. When I got d/c 3 days later, they sent me to UBH Denton which was hell. Apparently my allergy to raw apple was taken as a suicide attempt when I asked for apple Juice (which I can drink safely). The police arrived and I got sent to the hospital and I just watched as the nurse Kim, just ran her fuck!n mouth over and over. Her mouth didn't stop then. While I was at UBH Denton, she continually spoke w my dad and told him about every.DAMN.DETAIL of my stay while I was at Healing Springs. Like I said, HIPAA violation after HIPAA VIOLATION. it wasn't until my dad kept telling me what he heard and me asking him who was telling him that I found out who was breaking my privacy. To add, before I was I left their program, I told 4 different staff members, including Kim to replace my emergency contact with someone else who isn't middle eastern and angry. The info relayed should NOT have been relayed. It wasn't until I called the facility and told them this is NOT TMZ, nor a gossip column, and to please tell Kim to SHUT.HER.TRAP. No wonder her son's an addict. It's not right of me to say that, but I harbor so much anger towards a facility that won't accept me and that severely violated my rights. There's a reason I don't have my dad on my consents - he talks like sh!t to me. The next day, my dad was surprised that no one was talking to him so it seems like my message was received. I am in detox now at Haven in White Rock. And I had called Healing Springs willing to forgive a lot of what happened. But when I call, and I hear bullshit reasons anytime I call about why I can't go there and maybe I should go to elsewhere bc my trauma is too much.... That was the icing on the cake. The most recent thing they told Me was to go to another facility after detox which made sense. But after I called them and confirmed with them that I can do a another addiction program and then go to them after, they had said something to the effect of "you don't have to come here after...." It's clear I'm not wanted with all their BS excuses. They want cookie cutter trauma/addiction patients. The not too extreme ones. The ones they can manipulate easily so they can have an easy day at work. Hey, if you are one of those people, by all means, give it a go. But don't f*ucking tell a trauma patient they have too much trauma to go to a trauma facility. It's like telling an addict they are too messed up for treatment. I would like to have some hope in that I can get better. And that comment to me? That made me want to jump off a building at my detox bc I felt like I was not ever gonna be helped or deserving of getting better. I already feel like I am a lost cause, I don't need a facility to tell me the same thing. And if they are that great of a trauma facility, they should be taking the hard cases. Apparently, they aren't equipped for that.

The clinical component of this program is unmatched. The staff cares about the clients getting…read morebetter. They deal with not only substance abuse issues, also process and mental health issues. Personalized treatment plan.

I've been seeing Dr Laing for some years now. I won't go to anyone else, unless she refers me to…read morethem. Very down to earth and easy to talk to. Takes the time to listen, not assume, then takes care of the patients needs! I absolutely love her!

Very Disappointed. I have limited PTO and I was really looking forward to speaking with the doctor…read more After a long time in the waiting room I finally saw Dr. Laing. During the visit I mentioned three health issues that I'm struggling with 2 of which need prescriptions. She didn't ask questions or address two of them! After the brief visit she disappeared to write notes and I had to wait again for a long time until she came back. At the last minute of the appt., while walking away from me, she remembered that I needed one of the prescriptions and then disappeared. What? How is this a quality visit? I wasn't listened to or respected. I could have stayed home with my PTO. Needless to say, I won't be coming back. Writing this review so others won't waste their time.

This place is old and could use some updates, but the care they give is outstanding ! Anastasia ,…read moreCarley are 2 nurses that really love what they do, and they care and no matter what they are there to help comfort and they do this with a smile on there face, this place has some of the best employees but needs a lot improvement not only with the building but with the staff in the office , they don't return calls and are extremely unprofessional!