Let's be honest; I think Birmingham only got a Saks because of the behind the scenes…read moreParisian/Proffit's/McCrae's headquarters, etc. and where some of its executives preferred to live. It was a smaller, but very nice store with a lot of offerings that couldn't be found elsewhere. I loved to shop here when my kids were young, and I knew I could always find an upscale outfit for myself when I needed. However, the selection seems to have started going downhill after the Hudson Bay acquisition in 2013. Every time I went in, there seemed to be fewer and fewer products and more open space. I think they tried to pass it off as more open space made it feel more boutique and more refined. I say it just made the store quicker to shop. The one exception was probably the Louis Vuitton shop. I don't know if it was actually independently operating within Saks or still a part of it, but it did always seem better staffed with a much better inventory than the rest of the store. My last visit was before the 2025 holidays. I went expecting to see much more inventory for the season. Instead, it was very sparse, and it didn't look like there was any more in there than at the end of a season with a few sale racks and not a lot of new merchandise. Sadly, it was announced (2/10/26) that this location will be closing along with several more under some bankruptcy/reorganization of the parent company.

Well, as we all know this location is closing. There was not much to choose from and sizes were…read morelimited. The few remaining employees were engaging and willing to assist with inquiries. Prices were slashed and deep discounts were offered. Looking for a formal dress in limited sizes and styles were still available.

Some nice stuff in the front of the store. Otherwise, I was underwhelmed. Passed two sales people…read more Neither one said hello or asked me if I needed any help which I did. Store was very hot. I gave up and left.

If I could give 0 stars, I would. Went to return a Christmas gift from my husband today and they…read morerefused to take the item back. When I opened the gift, there was an ink mark on the pants and it looked like the item had been previously returned. They accused me of causing the ink mark and also accused me of ironing the pants, neither of which had I done. My husband is 88, has Parkinson's and is blind in one eye. He did not notice these defects when he purchased the pants. We were so humiliated and treated disrespectfully, that neither one of us will ever step foot in that store again. This is the store at the Summit in Birmingham, Alabama. The salesperson who dealt with us does not need to be dealing in retail!

I only came in to return sone cardigans that I'd found for a better price. I saw on the window that…read moresome boots were $12. I also saw that there was a coupon to use when you spend so much. Thus causing me to SHOP! I ended up buying guy fragrances for my teen godbrothers, boots, some cute sweatshirts and more. Hey, I knocked a few people off of my Christmas list! The sales lady, Latoya, was soooooo sweet and helpful. She let me take my time and smell the fragrances. She was patient as I made up my mind about which 4 fragrances I needed. Then at the end, we realized that my fragrances didn't count towards the coupon. But that was ok, she waited patiently as I went back to grab a couple of things that would apply in order to make it worthwhile! Even the customers in the line behind me were patient and nice... maybe it's the holiday cheer! I like this Rue. They offer good options and have plus size apparel which is a total plus when shopping for a variety. 4 stars for fragrances not applying to the coupon!

Rue 21 is the place to shop at if you want to look stylish while you're out. Unfortunately, I'm…read moresure by now that everyone is aware that the only two Rue 21 location are in the Hoover and Leeds area and unless you stay out that way, you'll be making a drive to either stores. It's located on the upper level right next to Sears which I don't go down that area of the mall as often as I should. The store is a good size, but I think this location cater to more of the female shoppers since it has more than the men's side of the store. The way they have the men's section setup feels like an alley since everything is condense, but that doesn't take away from me coming back and looking around for some stylish clothes.

Nice selection of women, bra's and panties. No one, never inquired and asked me, all the time I was…read morelooking, for bra's did, I need any assistance with anything at all. I have s cask, on my one hand/ forearm and a walking boot on the opposite foot. I was at least in their store for a hour and more. They did, have a nice sale, although going on quite a bit of their bra's and undergarments, which was nice. The Ladies, that did check me out at the register, was nice I can say that much. They do, have beautiful, jewelry as well and accessories, for a reasonable price. The parking, wasn't bad at all, the store was clean free from clutter.

The staff here was really nice. I came to return a jacket that was purchased online for Christmas…read more Unfortunately Ashley Stewart doesn't take any merchandise back that was purchased over 30 days for any reason other than size exchange. Well they no longer had the jacket. The salesperson did offer to try to give me the current price of $19 in merchandise credit. I declined and kept the jacket to give away. Although I accomplished nothing, they did have cute, curvy clothes and great prices on bras and undergarments too. For my curvy women that near that location... give them a try.

Altar'd State is far from my style, however, I was walking by and the scent caught my attention. I…read morehad to turn around and find out what it was. Someone working was more than happy to tell me that "Sanctuary" is the answer. Notes: Bergamot, Jasmine, Rose, and Musk. It is floral... but the good kind of floral. They have it available in sprays, diffusers, plug ins, candles, etc. She also mentioned it goes on sale quite often. I have dogs that I always have to be mindful of when introducing fragrances into the home. Have not looked into if this is a safe option yet or not. Would love if they had a version for the car.

Friendliest and cleanest store I have ever been in. Greeted by every person wrih a smile. Helped my…read moregranddaughter even called her by name we were there almost 2 hours. Very pleasant experience

Customer service is great! All of the girls helped me find my perfect outfit for a night out,…read moreespecially Lucy, the manager! The clothes are on trend and great quality for ladies on a budget! Highly recommended!

No one greeted me when I walked in or when I walked around the store. But they greeted the people…read morethat came in behind me. It was noticeable and rude. I walked out and yelled "thank you"! And still no response.

Hate to see this store leave the Galleria. Currently, they are having a storewide sale and all…read moresales are final. We came here just to browse a bit. The store was crowded so it was tiiiiight in the not so big space. We didn't purchase anything but there was still quite a bit to select from. The prices / discounts were reasonable in clothing & accessories. The sales associates were nice and definitely working hard.

I popped into this store seeking to buy a dress for an upcoming vacation & was not disappointed!…read moreThe selection is boutique-like small but still offers a variety of styles. I purchased a dress, a romper from the sales rack and matching necklaces (for me and my daughter) that were on sale, 2 for $10. Improvements in customer service & organization would bump my rating to 4 stars. There were three employees chatting behind the cashier counter when I entered the store and none of them so much and looked up to speak to or greet me. Many of the clearance items were thrown about in plastic bins on the floor & not all of the clothing had accurate price tags.

Extremely expensive and for what? I don't get it. We were shopping for my niece and nephew. We…read moreleft empty handed bc everything was overpriced to us. The staff didn't speak or interact at all. Whatever , youngsters. This was my first time visiting this location. I wasn't impressed.

Not much to say about this place except that it falls in the same category with the other stores at…read morethe Summit as being high price, but I never paid any mind of the other items in here besides clothes. With all stores at the Summit, this is the one where you definitely can come to find awesome clothing for young teens and adults and the entire upstairs is all devoted to the men's area. The clothes here is something I see myself wearing when I find the chance to go shopping again. My interaction with the one employee was positive and that's a reason for me to come back.