Dr. May was very throughout and experienced Vet. He's fantastic, knowledgeable and spot on with my dog's diagnosis. He's very respectful about asking your permission before doing certain test/x-rays, blood draws etc and reviews prices with you. Then you can decide if you want to do it or not. I appreciate that as their prices is prob on the higher end of the scale. However, my usual vet are too full and can't get me in. So I was able to get in much sooner for an urgent matter, and willing to pay their higher cost. I much rather go to Dr. May than our local ER Vet hospital that will make you wait for 4-5+ hrs easily and it makes it a very unpleasant experience. Going to Aptos Capitola Vet Hospital is such the opposite. It's conveniant, close and a much better experience with less wait, great Dr and new facility. They have in house bloodwork and x-rays. I'm so happy I was able to get my dog's issue seen and felt we were well taken care of. Thank you so much Dr. May, he really gave me much insight as to the medical condition my dog had, so I can be better prepared for when it got worse and know where I needed to seek further treatment with a specialist, saving my dog's life. read more

WARNING: Disappointing experience (with no response from Aptos, Capitola Veterinary Hospital to our written complaint): 2 1/2 weeks after we left the office having paid by credit card and received a paper receipt for "Balance $0.00," our new credit card statement showed a charge for $109 for a "toe nail trim." We are accustomed to veterinary practices having price transparency, and to being told about charges in advance of procedures being performed. Not at this place! read more

I am so very pleased and grateful for my experience at Aptos-Capitola Veterinary Hospital. Everyone is soooooooo sweet! (Huge shoutout to Shannon and Dr. Wirga!) I always feel like my dog is well taken care of. The team is very thorough, informative and compassionate. Their approach always takes into account the comfort of your animal. I have already recommended this business to several of my friends. (Do note they are all around pricier than most. To me it is worth it.) read more

TERRIFYING! I usually never complain, but I feel that it's best to let everyone know what a terrible experience I had with the staff & Vet at Capitola Veterinary Hospital. I have never complained on Yelp about anything, but my cat got severely wounded at this Vet & was given back to me blood all over his fur & in very bad shape. I needed to get my Ferrell kitty (1yr old) vaccinated & microchips but he is VERY scared of other humans, although my cat is super affectionate & cuddles with me. I called a few times before my appointment & explained that my cat needed an extra gentle approach because he is still in the process of being tamed. I explained to the Vet & staff that I was happy to assist in any way possible & hold my cat while they did the exam, or let me be in the exam room to help acclimate him to people. (Which they allowed me do with his bother a few weeks ago) The same Vet lady said it was now against policy to be with my pet during an examination. Long story short, they took off the cat collar & harness for the exam (I've never had a vet do that. The same Dr Vet Lady didn't take the collar off his brother during his appointment a few weeks ago.) But they said it was "policy" My cat apparently, & expectedly escaped during his exam without his harness & cat collar. And "scratched" the Vet Lady. The Dr is very young & I wonder if her inexperience contributed to my cat being hurt? I wish they would have let me hold him to soothe his nerves during the exam. He was given back to me with a very bloody face & patches of blood all over his body. (I have no idea why he would have been wounded like this during his examination! They said his nose was bleeding? He has never had a nose bleed before. They gave me no explanation as to how or why this happened. My little guy was given back to me with blood all over his fur & face. What did they do to him? The Vet technician wrapped a dirty stained stinky blanket around my cats head & body so he could barely breathe in his crate. From a hygienic perspective, that is just not sanitary to use a dirty blanket & I hope my little guy hasn't been exposed to any germs from other animals that might have been on the blanket. The Vet Lady had talked me out of microchipping my cats brother a few weeks ago. Now he is missing and is not microchipped and my wounded kitty has now run off into the wild without any vaccinations or microchip as well. Im praying for both their return. I was hoping a female staff would have deeper compassion & naturally be more gentle & caring, but I found them to be very aggressive, & violent with a "factory" approach to animals. Which seems to be their "policy". The rooms are also very dirty & the floors have track stains. I don't think they care enough to keep the facility clean & sterile. If you choose to go to this Vet, I hope you are mindful of sanitation requirements a Vet should have a pay attention to the cleanliness. Also know that it's ok to request a cleaner environment for our pets & a more compassionate & gentle approach to care for our fur babies. There might be "policy" in place, however each pet is unique & should require a customized treatment plan for their different needs & personalities. I got the creeps from the Vet Lady & staff at Capitola Vet Hospital. They don't seem very nurturing, mindful or gentle. Be cautious of this place! read more

The meds they prescribed were twice as much then if you took the paper Rx and got them through 1800PetMeds, Amazon or even Safeway ( they do pet meds in the pharmacy ). That's a big mark-up. Do your online homework before you leave the vet office! read more

Vets and staff are all wonderful. Very knowledgeable and friendly. My dog loves his visits. Tail starts wagging as soon as I pull into the parking lot. There are dedicated parking spots with reserved signs in front of the office making it convenient for anyone with mobility issues. I've brought all of my dogs and cats to Capitola Vet for over 20 years. No surprises on final bill, never pressured if I opt out on a preventive test. Last visit I decided to finally do an allergy shot. 2 days later he was a different dog. He's s 90 pound lab so dosage was pricey but well with it. Can't say enough great things about the services. read more

I don't even know where to begin except i've been going here since 2014 when my dog Lanai had her first ear infection. Than it was an urgent anal gland infection which required sedation and surgery I cried bc of her size she's 5 pounds i was scared she wouldn't make it after sedation , but the vet reassured us that they do a blood work test before to make sure it will be safe for her. so were are always reassured that lanai would be in great care here. They are also very upfront with cost and fees so no hidden costs. Over the years it's been hard to get same day and next day office appointments but they always have drop off urgent visits available . It's when you drop off ur dog and the Doctors assess ur dog in-between their schedules office visits . All the staff here as well has been so kind and quick with getting back to us and following up on lanai. They gave use two second chances with her when she got cancer and when i brought her in fearful bc she was severely jaundice and I in-denial that it could be cancer related, so we got three more months with her. we saw both Dr. May and Dr Mitchener here. They were very respectful, caring, knowledgeable, and honest. I recommend this vet hospital and would take all my pets here. in the last three months Lanai was seen exclusively by Dr May due to her special case. I just wanted to say thank Dr May for helping us through this and being so patient with us and making sure Our little Lanai had the best care towards the end of her life. I'll never for get when i came to pick up pain meds to keep her comfortable till her euthanasia date, and was doubtful and second guessing myself the girls comforted me and helped me understand the kind gift we can give to our pets to end their time of suffering. read more

Aptos-Capitola Veterinary Hospital - Lanai Ford - Veterinarians Near Me - Aptos, California

One of the most expensive vets around!! There are much better vets to choose from in SC County.

Thank you the staff at Capitola Veterinary Hospital. They gave Alex the best care ever, from the medical to the emotional. Alex loved them, as we do. They are simply the best. read more

Aptos-Capitola Veterinary Hospital - Our wonderful boy, Alexander the Grey. - Veterinarians Near Me - Aptos, California

Cold, uncompassionate and incompetent. We had a miserable experience with them putting our beloved 19 year old cat to sleep. The 'tech' kept sticking her harshly because she could not find a vein. Then we felt hurried out of there. A horror show... read more

From checking in to the final details from the vet. Vet was honest and gave 3 different medical management options. My guess is based on how aggressive vs 'the watch and see owner'. Some want everything and some just want conservative treatment. Our vet gave us practical choices and follow-up instructions. We frequent the Capitola / SC area with our dog. Would definitely come back ..... when needed! read more

Money hungry. This is so sickening to look at these reviews and experience the same exact thing. Terrible service! You guys should be ashamed of yourselves. $50 to show us how to use ear drops!! Amongst other random charges! This is absurd. Now at an emergency clinic with my puppy because you told me the test result for parasites would be in this morning and now it's tomorrow morning. Do not take your animal here. This place doesn't care about your pet/child! read more

Aptos-Capitola Veterinary Hospital - Poor guy! Now at the emergency VET. - Veterinarians Near Me - Aptos, California

After spending a huge amount of $ and losing confidence in our vet in Aptos .. sigh We found Dr. River May at Capitola Veterinary Hospital. Dr May and the team at Capitola Veterinary are extremely dedicated care givers. 5 visits to our previous vet - and our dog was still not recovering.. we felt like it was a "whack a mole experience" with our furry little man... In the first visit, Dr May spent more time discussing and researching a diagnosis than our previous vet had in 5 appointments over 4 months. This is an awesome guy - excellent vet & a great practice My pup is now on the road to recovery and is the awesome little man we love. read more

Aptos-Capitola Veterinary Hospital - Veterinarians Near Me - Aptos, California

TERRIBLE. Greedy and don't care at all about your pet. I came in for a routine senior cat checkup and the "checkup" basically consisted of weighing my cat and one press on the tummy. That's what you pay for? My cat also has a small lump and they said they would follow up with a call the next day to see how my cat was doing on the antibiotics and they never did. Shocking. I called back a couple weeks after the appointment they had missed an ingrown nail that was causing my cat pain and if they could help because my nail clippers couldn't fit between the nail and nail pad and my poor cat was screaming in pain. They coldly responded that they are fully booked and snidely said that I would have to pay for a PET EMERGENCY FEE... for something that the vet missed in the first place! It would literally take them 5 minutes to help clip the nail. I will never ever go back here there are many other options in this community. I also never requested that they were to trim all my cats nails but feel it should have been covered to check a senior cats nail for any discomfort!?! read more

Aptos-Capitola Veterinary Hospital - Vet could care less about my senior cats pain from ingrown nail and wanted to charge a pet emergency fee - GO ELSEWHERE! - Veterinarians Near Me - Aptos, California

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Great staff and doctors. They have taken care of our pets for years! So caring and kind.

Great Place all around! The Drs were friendly and informed us of there findings! Also staff was nice.

The Capitola Veterinary Hospital really came through for us. Our dog was really in distress and they took us in when three other vets would not see him, including his regular vet (no more). Becca worked us into the schedule. Victoria took great care of Max and the doctor followed up very quickly. How happy are we with CVA? As happy as you can be when your pet is lovingly cared for in the manner they provided. And, by the way, I have been charged much much more for much less in terms of service and meds. Even with an Emergency visit, CVA was still very, very reasonable. Excellent staff, techs and docs. I highly recommend CVA. read more

The best veterinary care in Santa Cruz! I would recommend any of the doctors, wholeheartedly! They value compassion and transparency in regards to your pets care. I know I can always trust their recommendations and they always discuss different options based on preference or budget. Big love from Cashew and Nettles! read more

Aptos-Capitola Veterinary Hospital - Cashew is CLEARLY very uncomfortable going to the vet - Veterinarians Near Me - Aptos, California

SO SO SO disappointed with the care my dog received here. This veterinary clinic is completely careless. They are more focused on the money they can get out of people instead of the care they are giving to the animal. Let me start my saying the people at the front desk are totally disorganized. I called to set up an appointment for vaccinations with Michelle, and asked for the estimate for the appointment to me send to me, which they did, however when I called the next day to ask a clarifying question they said there was no appointment on the books for me....Even though I had confirmed the date with Michelle several times and had the email from her. That week my dog pulled a muscle in her back leg. They were able to get her in for an exam and said to have her rest it for the next month and they would give her another exam at the appointment for shots that I already had scheduled. A month later we showed up for our appointment they said they did not have anything about the exam happening written down, but they would do the shots. I was awfully upset as keeping our dog on bed rest for another couple weeks until the could fit us in for the exam sounded impossible. As they took her back I reminded them of the injury in her leg. When she was done I carried her to the car and she nipped at me when I got close to her back leg. I called back the office to see what this might be from and I spoke to Shelly, the lead vet tech, and was told the careless vet techs put the most painful shot for the dog into her already injured leg!! She went on to assure me that all her techs were extremely knowledgeable, but had no reason why they would make this mistake....my guess is the are POORLY TRAINED!!! My dog could not bear weight on her already hurt leg for another week. I was promised one of the vet manager would call me back...that was over a month ago and I have received zero follow up, but you bet they still send me emails to try and get me to spend money with them. ABSOLUTELY DISGUSTING. If you truly care about the well-being of your pet- take them somewhere else. read more

I love Capitola Veterinary Hospital, and so does my dog Odin. He has allergy issues, and we've been to at least 4 other vets. He has never liked a vet like he does here. As soon as we pull into the parking lot he gets extremely excited and can't wait to go in. It's almost hard to get him to leave sometimes. The staff there are SUPER friendly, extremely knowledgeable, and completely willing to work with you on costs and determine what the best course of action is for your budget, all you have to do is ASK....like an adult. I always feel very comfortable knowing Dr. May will go over every option available first before administering any treatments to Odin. He also wants to make sure to try alternative routes such as diet change first before turning to more expensive or invasive options. Dr. May always makes me feel heard. The staff are the sweetest group, and Michelle even came outside to make sure I wasn't getting harassed by a man who approached me in a way that made me and Odin very uncomfortable. And she asked him to leave. That was well above and beyond her job duties. Jordan and Victoria are 2 of Odins favorite people and he LOVES to see them. They are both very knowledgeable, well trained, and educated in the field, they consistently make sure all my needs and Odins needs are met, and any treatments or medications are clearly discussed and instructions are understood before I leave. The COVID precautions Capitola Veterinary Hospital are taking to ensure safety are very well planned out and executed as well. We have been going to this vet for a year and will continue to do so. Highly recommend! read more

This place was a total RIP off in price and they were very rude to my wife. They tried to charge us 1700 for dental work on a puppy and we got a second opinion and they said the teeth were totally fine. Also they forgot to give the airline certificate and when we went back to pick it up they refused to give it to us and required another paid appointment for the same thing! Awful customer service. Do not go. read more

Been bringing our cat(s) here since 2013. The doctors have been great. This year we struggled with the loss of our companion kitty Lulu - companion for a stage 4 breast cancer fighter. She was a life line for us for 8 years until a brain tumor determined her fate. An administrative female working there now, has a horrible verbal tone on the phone the last few times I called. Seemed put out and hounded us for payment of some medication we purchased, literally the day before. That same day CVC knew we were taking Lulu into see an outside referal specialist for something unknown but life threatening that day. earlier that day I requested a bill copy of previous visit for my husband, to be emailed. The same administrative verbal tone was unfriendly, put out (requested mid Oct- recieved ot today?) - and proceeded to inquire about the payment for under $100, for the previous days meds. Wtf - a day without payment for pennies, with no acknowledged empathy for our experience with our loss of her. They dropped the ball hiring this one. Paying the balance today and will never return to them. Still no empathetic condolences- even after I responded to the email, that she passed the day after we were in theor office. No follow up on their part - I found a better bedside manner with another vet in the area that ensures they hire administrative that care. read more

A big shout out to Dr May and his staff from me and my pup Opal. So easy to talk to, Knowledgeable, and kind. Dr May explained all options that would help her. The techs are wonderful. Meds are a little pricey, Thank you Capitola Vet! read more

My original experience with this place as a new resident here was positive, however after my experience today they will never have my business again. I have a family emergency and have to fly today with my dog who is 15 and has anxiety with travel because we don't know how long we'll have to be away. We reached out to them today at lunchtime after booking the flight and they waited until 5:15pm today to tell us that (despite my dog being seen 3 weeks ago for a checkup and shots) would need a checkup before they prescribed a sedative. When I told them I live right down the street and can be there in no time they didn't offer me to come in and the front desk assistant, who is extremely rude mind you, would not offer to reverify why my dog needed to be seen again for something she's been routinely prescribed over the years from other vets where I've lived for travel. Hospitals are for emergencies and while this isn't directly life threatening I gave them as much notice as I was afforded myself for this emergency and the front desk assistant took the scape goat approach to say "well I'm not a tech and I'm not a doctor but I left her a message saying it was urgent and that's all I can do." read more

Everyone in the office was extremely friendly and professional. The Dr. took her time explaining all of my options and answering all my questions. She was very gracious when I declined x-rays and opted for meds and a wait and see approach. My dog is 15 years old and I've shifted his care to a palliative care approach, let's be real, he's 15. I've been to other vets that have been super judgmental and tried to make me feel bad about not wanting to do all of the things that they want to do. I'm grateful I found a vet that respects my choices and provides excellent care. I could not be more pleased with they way they cared for my little fur baby. Also, the office was clean and they seem to take COVID-19 precautions very seriously. To all of the staff at Capitol Veterinary Hospital, THANK YOU for the work that you do!!! read more

They were very professional and confident in treating abs spaying my nervous girl. Dr. Mohr was amazing and was able to examine her better than any other vet I have used. They are my new and forever vet. read more

They called and said they might have given us the wrong medication after we already had given it to our dog 5 days ago. Following up with "well the main reason we called was because it looks like the invoice isn't paid" (which isn't true). The girl said yeah I don't know what's going on I'm new... not the answer you wanna hear after someone says they gave you the wrong medication. read more

Long wait times. They charge for everything. Even something as small as a skin rash. $65 bucks. I waited over an hr.

This whole team is top shelf. They care as much as much as is humanly possible. Not only do they inform us about our pets health. They help us. step by step get our pet moved across the country for a relocation. If you are a pet Mom or Dad, This is where you should bring your furry kids. read more

Had a very bad experience with this place. Took a recent adoption from the Santa Cruz shelter in because he was in pain and having trouble pooing. I ended up paying a bunch for some topical spray pain killer along with all the other fees and that was it. no medicine for the likely cause of the problem, worms. They did call the next day and ask if he was dragging his butt around and told me I should call them if he did. They just ran up a bill for me on the pain med and other stuff he needed (which he hated) and I ended up going to a good pet supply shop and just getting the medicine and taking care of the problem for next to nothing. It wasnt a big deal, but they didnt tell me that. I looked for myself online and found out what I needed and wont visit them again. Im writing this instead of egging their store front. lol. read more

I'm rarely a reviewer on Yelp, but I really loved the care this crew gave us for our beloved dog. We came here on the recommendation of family several years ago, when our dog was pretty healthy. They were great with routine things as he aged: arthritis, dental concerns; they would often give us discounts for bundling multiple, necessary interventions into a single visit. They were always compassionate and loved our dog as much as we did. Front office staff was also very helpful in submitting invoices to our insurance company. The real skill for the medical staff here came when they detected cancer for our dog on a screening exam. This was picked up early on a routine checkup. We were referred immediately to surgeons and oncologists. They estimated that our dog had 6 months or so to live, perhaps a little bit more with surgery and chemotherapy. In the end, he got 2.5 years more. Every day with him was a gift. We really credit Dr. May and his colleagues for picking up this cancer so early... I'm sure that we would not have had nearly so much time with our dog if it had been detected later. In sum: caring, compassionate, and thorough. Great place and I would recommend it to anybody. read more

All I can say is wow, what a great vet hospital. I recently moved to the area and brought my dog Kaya in for a flea treatment and everyone at the hospital treated us both with care and compassion. We moved from an area that is flea free so I was a bit puzzled to why Kaya was so itchy/licky, and Dr. Logothetti was super helpful in explaining the symptoms and my options for the flea remedy. In addition Deborah and Stephanie took the time to get to know my dog, and how she reacts to being in the hospital. We never 'baby talk' to Kaya as this makes her excited/irritable and I asked them to do the same, which they did. In fact, they even put it on her chart to inform the rest of the staff! I've told my friends in the area with dogs that this is the spot and I am now a solid customer. read more

DO NOT GO HERE!!! These people are complete liars. They told me my dog needed $1200 surgery then I took him to soquel vet and they said it was just a fox tail in her ear and it only cost me $100. These people will lie to you . Wow this is getting creepy... This dr may at capitola vet keeps calling my cell phone on record and telling me if I don't take this yelp review down he isn't going to send my dogs Medical vaccine records to my new vet ... This is starting to seem like harassment , I might need to source an attorney soon. Watch out for these people here. read more