It can be very difficult looking for a place for someone that you love and care about. I really…read morethink that you would be doing yourself a dis service if you did not take a look at this place. It is intimate, caring, and warm not to mention great meals..... great staff clean facility you won't regret it

Absolutely one of the best organizations in the area. Well managed and employees who truly care…read moreabout their clients. Highly recommend!

Loving and friendly staff. My mother loves attending Winter Growth's Day Program. It is…read moreaffordable, and they have van service if you need.

Thank you to the most caring staff from caregivers, management and all the support staff.Just spent…read morea week visiting with parent living in memory care there. As a healthcare provider myself- and seen many healthcare settings- this is a top notch place where the caregivers, activities director, management and everyone treat the residents as part of their own family. amazingly supportive, detail oriented, creative staff!! highly recommend this place. thank you for your excellence!!!

My brother-in-law was at Symphony Manor for almost 2 years. EVERYDAY he got extraordinary care at…read moreevery level. This is a place where staff took the time to get to know him (He had had a stroke), found out his needs, and loved him. He made special relationships there and I will forever be grateful for the way that Symphony treated someone I loved.

Sunrise's staff is so pleasant, caring, and patient. I feel my loved one is safe and well cared for…read morethere.

This facility, the staff and atmosphere are excellent. I have an elderly Mother who lives at…read moreSunrise Columbia. Like many of our elderly, there are challenges to be managed, many requiring a great deal of patience. The crew at Sunrise treat the residents with courtesy and kindness. This means a lot of me. Should anyone reading this review be faced with an elderly parent or family member requiring special attention, I hope you will give Sunrise Columbia a call. I can rest at ease knowing Mom is safe, nourished, receiving her medications on time and in good care. Having an elderly parent requiring specialized care is tough. Sunrise Columbia makes the journey through the experience manageable.

My parents moved here a little over a year ago from another similar retirement community. Our…read moreinitial impression was that the facility is a little older than where they were, but in great condition, a great location, and seemed like it offered comparable services. Without a doubt, I've been blown away by the staff and quality of services they provide! My mom is a very active, social person, and she participates in all the activities - she's always telling me about something exciting they are doing. From musical guests to special food tastings, outings to local attractions, and more. I especially want to comment on the smart, compassionate management of Seaton when folks get sick. They work hard to ensure residents stay healthy and are taken care of both physically and mentally if they need to pause in-person activities. I greatly appreciate the staff at Seaton. Su, Janae, Chef Musa, the entire staff - and the community who live there - are wonderful. Anyone looking to move to a retirement community like this would be lucky.

Initially things are not working well with a couple of things with my mom, but I will say the staff…read moretries very hard and the director contacted me personally to try to resolve some of the issues. Meeting next week with staff to go over some concerns of my mother, but I'm confident they'll be rectified

I have lived at Roland Park Place for over five years and I have no idea what Jt H is talking…read moreabout. This hatch job of a "review" makes me mad. It is dated 2017, two years after we moved in. True, parking is tight but, I took care of that by giving up my car. In the case of necessary travel to doctors appointments there is free door to door service. In normal times we can go on bus trips as far as NYC to films, opera, concerts, etc for a nominal fee. I have never seen or smelled anything bad in the dining room. On the rare occasion when a resident had an accident it was promptly and expertly cleaned up. I have never smelled anything bad. As far as the lobby staff being snotty and condescending nothing could be further from the truth. On one day, when my wife and I moved, in everybody on the staff knew us by name. In fact, I think we are coddled too much sometimes. And tipping is not allowed. At first glance the prices to buy in and the monthly maintenance fees seem pricey, but considering the great number of services and amenities it is it is really pretty much of a bargain. And there is even a fund that guarantees that if you run out of money, thur no fault of your own, you will, not be kicked out. Management rates an A+ in its efforts to keep us health in this time of Covid19 A very important intangible point, that can only be experienced by living here, is the friendship of the other residents. We have an a incredible mix of academics and professionals who are not only very friendly people who are also a joy to talk to and live with. I have made more friends in my five years at RPP than I did in my 60 years in Lutherville. Moving to Roland Park Place was the best move I ever made. I am happy to stay here for the rest of my life

My husband and I have recently reserved an apartment in the new expansion at Roland Park Place. We…read morehave had nothing but incredible attention to our needs and desires. The staff bends over backwards to accommodate in every possible way! They are even not only making it possible to have our unit reconfigured, but they are actively working with the architectural and engineering staff to do the best they can to fulfill our requests. Roland Park Place's activities, programs and events are a dizzying array of intellectual, cultural, health-building, recreational and travel opportunities par excellence. Once an apartment is reserved, the future residents are welcome to take advantage of all activities, programs, and trips. Already, we feel like we are joining a very close-knit family. We recently attended a posh reception that RPP sponsored to introduce us to many other future residents. While many current residents have aged beautifully in place having, however, slowed down quite a bit, we met lots of future residents who are vibrant, colorful, bright, interesting very active folks, many of whom bonded very quickly, discovering that we had many, many things in common. I can NOT imagine another place in which I'd like to spend my remaining years!!! A-AND I can NOT wait to move in. If you have any interest at all in a vibrant, fully alive, stimulating, convivial and beautiful retirement community, I urge you to visit Roland Park Place. They are currently having many functions to which you could be invited to get an introduction to an amazing place to live.

In the past two years my wife has needed to go into a Rehab enter. The first time was two years ago…read moreafter she had back Surgery. They put her in a facility near where we lived. The facility was nice and seemed to be well equipped but seriously understaffed. It often took a half hour to an hour for an aid or nurse to respond to her call requests. Facility okay, staffing an issue. This time she after having fallen many times in our unit she was hospitalized, They decided to send her to a Rehab Center in Anne Arundel County. This place, though highly rated by Medicare was awful. It was a rather dingy facility in which you were immediately overwhelmed by the smell of urine and feces! It also took an hour or longer for anyone to respond to her calls, often she was told just to "go in your diaper" until we have time for you! The PT/OT facilities were bare-boned and she received barely more than 20 minutes of one or the other during weekdays. And on one of those days they had a group session instead of individual treatment where none of her Rehab needs were addressed! This place was so awful I found myself crying to myself, feeling guilty that she had to stay in this disgusting facility! I fought for and finally received the OK to transfer her to Lorien, Elkridge! I can only describe it as like going from the worst Motel 6 in the world to the Carlton-Ritz! Lorien Elkridge in a very welcoming, clean, well-equipped facility. And the staff, including the those working the front desk, are very welcoming, responsive, kind and caring!! She rarely waits more than 5 to10 minutes when she request assistance. They seem to be eager to get whatever she needs and often do the same for me. The nurse in charge, is on the ball and is willing to put up with my inquires of her medical treatment and requests from me to obtain specific treatments and/or mess (I will admit that my career with the FDA as an expert in both Medical Devices and Pharmaceuticals does give me an unique knowledge base.) She gets OT and PT every weekday, often for as long as an hour each! I can't rave enough about this facility and its staff. If you live near Elkridge you definitely would want to send your loved one her if they need rehab. Heck, even if you don't live near here, I would still recommend you check this facility out.

Wonderful building and inviting staff I had the pleasure of joining Lorien in Elkridge during the…read morepeak in pie

Charter Senior living is an Amazing Facility! They truly care for their residents and the joy is…read morein the air and it the faces of their residents!

This place is the worst. Don't put your loved one there. Our parents were at Charter for a little…read moreunder a year in assisted living and there were numerous problems with poor management and unprofessional staff. The call buttons rarely worked, and when they did function, nobody came for 45 minutes. The nursing staff didn't make necessary medical appointments, housekeeping was mediocre, basic maintenance requests were ignored, memory care residents were left alone with few activities (our mother was in memory care several hours per day for a few weeks), and our parents were regularly shouted at by the cleaning person in retaliation for a family member complaining to the director about how filthy the room was. We gave the facility a year to try to improve, but in retrospect we should have moved them out within the first month. Only the meal delivery staff and the physical therapy staff (an independent company) were kind and compassionate. Ditto for the receptionist with the little dog. The head of wellbeing/nursing has a negative attitude and shows no compassion toward residents or family members. She appears to hate her job. The executive director is checked out and rarely on the premises. When she learned our parents were moving out and why, she offered zero apology for the many ways her facility was in breach of contract. Save yourself a lot of stress and find a better place.