By far some of the best service I've received. Very quick to respond. Flexible in adjusting to…read morebudget needs. Honest (when they were able to find some shrubs at a lower price than budgeted, they returned the price difference). Extremely knowledgeable of plant species and were able to recommend several options for our project's specific needs. Project on time and on budget. Super clean during and after completion. Extremely caring: as part of an area of the patio that was not in their scope, Retrofit's owner noticed a small corner of a wood 2x4 that was sticking out and could pose a tripping hazard for my senior mom. Weeks after the project was completed and paid for, he texted to say he was in the area and could come and cut the wood. No charge, out of his own time and money. As an interior designer who works in the field this is not common to find. I recommend Retrofit wholeheartedly and hope to work with them again in future.

Reliable & professional. Great work! Will be recommending…read moreyou to anyone interesting in landscaping services.

We have been having terrible service from this company. They are so unpredictable to the the job…read morethey do and they are unreliable to show up at all. When they do they hardly cut our lawn and make it look nice at all. Because if this company our townhouse complex looks like a low income house and people rent by the month. They have destroyed many items on my Terrence and fences have been damaged. They leave all the mess clipping and lawn debris all over the place and never return to fix the issues. They employe teenagers that hate their jobs. The other employees workers they are lazy and sit around smoking and drinking. When asked to redo an area or say hello to them they cruse you our and the company never fixes any problems that occur. We the owners have intolerance for this company which is still happening and my strata council still employes this company. Horrible service and unprofessional, I do not recommend them at all.

Good bunch of guys and a reasonable price I was so impressed with their work I became motivated to…read morewrite a review.

My family just had the unfortunate incident of our furnace breaking down over the weekend. I…read moreimmediately went on Yelp to search for a reliable and favorable furnace repair shop. I chose Universal Heating based purely on the great reviews. It really made a difference in my opinion. Rob the technician showed up on Monday in the afternoon. Diagnosed the issue and found out I would need a new control board. Instead of just assuming I would need it right away, he offered me options to save some money. We could wait till the next day so that I wouldn't need to pay for him to drive downtown on the same day and come back and install it. We'd gone this long without heat, what's another day. He came back the next day about the same time and fixed it. Now granted the furnace was about 7-8 years old, he did offer some great advice to prolong the lifespan of this furnace. I'd recommend these guys every time. Thanks Rob. PS. Folks, a nice tip is not expected but greatly appreciated.

We were given Bob's name through the fellow who emptied our septic tank and discovered the pump was…read morenot working. He described Bob as a "good guy". This is an understatement. Bob and his son quickly assessed that our issue is not with the pump itself but rather the electrical connection. They problem solved this tirelessly and were able to remove a box from one outside plug and reinstalled this allowing the pump to work. Although not a permanent solution, this certainly has bought us time and is considerably cheaper than getting a new pump. They worked on site for approximately an hour. The charge? Nothing. Bob said it was not about money but helping people out. What an extraordinary, encouraging and heartwarming experience. We are very grateful for both their service and the imparted message.

I highly recommend Bob! He came to look at my system as a warning alarm kept turning on and off. I…read morecouldn't find my tank, so Bob and his brother in law started digging (can I just say his BIL was in his dress shirt, all ready for thanksgiving dinner, and it was 30 degrees out!) He identified the problem (needed a new pump) told me where they were on sale, and walked me through the install and said to call him if I had any issues, which I did not because his instructions were flawless. He refused any payment stating: "sometimes people just need a little help" You don't find people like Bob everyday. He is a gem of a human

We hired Rotban to clean our roof of moss and coat it with a product that is supposed to prevent…read morereturn of moss for five years. We won't know how long it lasts until time passes, but we were impressed with their prompt responses to phone calls and emails, etc. They showed up on time and employees were professional and appeared to do the job well. Our only issue was that the product wasn't immediately washed off one of our balconies and balcony furniture so it did create a cleaning job for us and damaged the finish of the chairs. However, accidents happen. Rotban responded well to our concerns and voluntarily paid for the chairs that were damaged. This project was fairly expensive but it will be worth it if the roof remains moss free for the promised five year period, saving us a costly roof replacement expense.

I had moss on my roof and decided to use the services of Rotban. I chose this service as I wanted a…read morelong lasting moss free roof without the potential damage to the shingles fromwalking, or sweeping. The roof was treated in April. I was amazed by the results! I would say the product had a 90% success rate. Come late summer, I did see a few spots of yellowed moss remaining. I was neglectful and did not follow up. This week, in December, a calling card was left by my door informing me that Rotban had returned to check on the roof. Card in hand, I called their number and we discussed the stubborn remains. I am delighted with the follow up! Great service!

Jose and team did an excellent job. Professional, quality work. Built two large retaining walls…read moreand a cedar fence. Communication was great, job was completed on time. Fence stained beautifully in perfect match with another fence on property. I have more work coming up in the fall and will definitely call Jose. I would highly recommend.

Jose and his crew did a big job for us a few years ago, so we had no hesitation hiring them again…read more All aspects of this new job (cement work, retaining wall, etc) went well. An estimate was provided in a timely fashion and they stuck to the quoted price, completing the job on time. Communication was excellent, and the team was reliable and hard working. I wouldn't hesitate to use this crew again in the future.

When we were needing to replace our 25 year old roof and wanting to comply with changing insurance…read morerequirements that are moving away from insuring wood shingles, we were hesitant on installing this system. Besides other offerings being significantly less expensive, we were concerned about the aesthetics of having a modern looking aluminum product on a very west coast home. Now that it's complete, it looks absolutely wonderful. We are not only happy with the look, but feel we made a very good investment in a product that will add value to our home while offering a lifetime guarantee. The crew was very professional, the work done in a timely fashion and they cleaned up the area perfectly when they were done a few weeks later. Couldn't be happier.

Absolutely excellent! The product, people installing and follow-up are top rate! We are very…read moresatisfied with everything! Keep up the fine work!