Went through drive thru which the resteraunt wasn't busy order Roast beef sandwich which was good but the hot ham and swiss was very cold not even warm and hardly had any swiss on it read more

I don't know who the lady calling the names and handing out the food was, but she was so nice and cheerful. I don't see that a lot in fast food stops in our travels. Thank you! Food was great. Service was great. Wait time was not long at all. read more

I like Arby's and tend to sneak over there for lunch on Fridays. While they are always coming up with new menu items, some of which range from interesting to very odd, I prefer to stick with the tried and true roast beef sandwich. That roast beef sandwich should earn Arby's a 4 star review, but it's the service that gets them a 3. Every week I ask for BBQ sauce in a very specific way, something I have learned through trial and error. Now I get it most of the time, but sometimes I get the far less pleasant "arby-q" sauce instead. Hasn't stopped me from going there for lunch but it has cost them a star. read more

Need to change the cooking oil! Everything that was fried tasted the same and smelled like old oil. Couldn't eat the fries

When Mrs. S left town for a five-day convention in a small Illinois hamlet called Shekego (an old Algonquian word meaning "carjack"), I was left to tend to my own dietary needs. I decided to set some groundrules for my dining: fast food not to exceed one meal (sandwich, fries, diet soda) per day. This would keep your humble narrator within his daily allotment of WeightWatchers PointsPlus and still allow him to go to Culvers, get a combo, and bring home a refill soda without feeling guilty for being such a human horrorshow. Five days, five meals. So at some point on or around the day Mrs. S. left for Lincoln's Land, I saw an Arby's ad in the newspaper, and a sentence passed through my head that I hadn't thought or spoken in over a decade: "I want to go to Arby's." Instantly, I felt dirty. For me, fast food is McDonald's and Wendy's and good regional chains like Culver's. If I'm feeling really, really awful about life, I'll go to Burger King and binge. But Arby's? Inconceivable. And yet here I was, planning a trip to Arby's. I began thinking and behaving like a person who plans to cheat on his wife (with a woman he finds generally repugnant). I took extra cash out of the bank because I didn't want to use my debit card at Arby's and have my wife see it on our online statement. I researched their menu online: I decided to get the Beef 'n' Cheddar with that onion bun, plugged the nutrition info into my WeightWatchers Online For Men account, and then deleted my browsing history, lest anyone else use my computer and see I'd visited Arby's. When the fateful day arrived, I wore a hat and gym shorts so I wouldn't be recognized. So imagine my shock when my trip to Arby's made me feel BETTER, not worse, about myself, my life, my general well-being, and my place in the cosmos. Three reasons: FIRST, this was no Brookings BK (read my review of that fine establishment for more). The Arby's in Brookings resembles the suspiciously clean McDonald's just down the road: the whole space feels reassuringly sterile, and you feel surprisingly safe being there. The dining room is tidy, everything smells good, the lights are warm and not too bright. SECOND, the employees were friendly and attentive. This is remarkable given that, THIRD, I had chosen the worst possible time to go to Arby's. It was Saturday around noon, and there were school busses in the parking lot. Two or three high school baseball teams from Minnesota were in town and, being hardy young Midwesterners of not unsubstantial girth, they had opted to get 'em some ARBY'S for lunch before the drive back to Marshall or Montevideo or Minnewhatever. I walked into Arby's between two of the teams, which meant I had about 30 people in front of me and 30 people behind me - the flash flood scenario that puts every fast food restaurant to the test. Minnesotans are notoriously loud and annoying: they talk during movies, they honk about all their lakes and their world-class education system, they brag about their progressive politics and their renowned aw-shucks niceness ALL THE TIME, they just get all in your face about it. So this was an especially bad crowd for Arby's. The Land o' Lakers wandered around aimlessly as they waited for their food, standing in front of the soda fountain and condescendingly telling the locals how NICE Brookings seemed to them, what a NICE town it was (typical of white people from the Land of Humphrey, they didn't have the decency to be honest). But the staff at Arby's dealt with them FLAWLESSLY. They were swept through the line efficiently and everyone got their food on time in a sane, orderly manner. I was shocked. My Beef 'n' Cheddar and fries came out hot and fresh. Perhaps the Minnesotans had forced the staff to keep the line moving: freshly fried fries, freshly microwaved beef, etc. Either way, the food was GREAT - not the shame-producing Arby's of my youth but solid, delicious fast food. My only complaint: this Arby's, like nearly every Arby's in our region, serves curly fries but not regular fries. Arby's homestyle fries (the non-curly variety) are among the best fast food fries in God's own country, but they're only offered at select locations. I wish they were served at every Arby's. That's a minor complaint, and it's not the fault of the Brookings Arby's that corporate won't expand the "homestyle fries" section of their situation room map. In any event, the fries are, for me, basically just a conduit for the Arby's sauce and the Horseradish sauce, which are awesome. I thoroughly enjoyed my whole meal and would've felt comfortable hanging out for three more soda refills. As I left, a staff member opened the door for me. What a great freaking Arby's! read more

Arby's is an ok place to eat. I've never been extremely impressed, but I still prefer it strongly over other fast food joints.