It has been a pleasure to work out following the instructions of my trainer Ms. Gween Kibbe…read more The continuous smile on her face made the exercises easier and kept my will on doing them, even when sometimes I wasn't physically ready to start a new session. The results are excellent: when I first started with the PT therapy I couldn't walk straight, now I can walk well, have more energy and even restarted making stretches at home. Thank you Gween, Kim, Mary (services coordinators) and to everybody at PT solutions for your help!!!

Stay away from this place; an example of why Advent Health has such deplorable ratings across the…read moreboard. I contacted this group to get some PT set up, telling them up front and clearly I had to have the Roeland Park location and my time availability. Yes, yes, they said, not a problem but I would have to do the initial appt. at the SM location. Something felt off when they didn't attempt to set up subsequent appointments the day of consult . I called the next Monday and was told NOTHING was available except one day at RP location for next two weeks and that two days a week they're only open until 3. So I paid for the consult and now can't get the PT. Have to get another consult and start from scratch someplace else. The so-called patient scheduler took no responsibility whatsoever and basically said "oh well". I am going to pursue compensation for the wasted consult but want to warn others. No customer service whatsoever; don't make the mistake I did. Not good people or organization.

i had shoulder surgery. I reached out to KU PT and Sports medicine at 125th and Antioch. I had been…read morethere in 2021 and received PT and they did a great job. I have been trying to schedule an appointment with them after my surgery for over 3 weeks. I asked by doctor to use this group instead of their group as I liked Kyle. However, this place has gone to the dogs. they don't call you back. When I finally talked to Lisa, she promised to call me back. nothing. Terrible service. Look, if they are booked and don't want my business that is fine, but have the common friggin courtesy to call me back and tell me. I have been sitting here, wanting to get started on PT and they have no respect for anyone. I have since found another qualified PT group who actually called me back in like 5 minutes. KU Sports Medicine has gone the way of its basketball program, right down the tubes.

I went here a few times last year for a knee and shoulder injury and I'm glad I did. The physical…read moretherapist I saw both times was amazing! She was able to describe exactly what was going on and what I needed to do to improve. Both injuries had become chronic and nothing had helped significantly until I was finally steered in the right direction. I have been really diligent with my exercises for both injuries and have improved by leaps and bounds! I imagine all of their therapists are good but I worked with Megan and I highly recommend her! The only reason why I am not leaving a 5 star review is that their services are VERY expensive. If you've got good insurance then that shouldn't be a problem but I mine has a very high deductible so I did have to pay a significant amount of money out of pocket for the physical therapy. It was worth every penny but still very expensive.

The best place for PT. I wouldn't go anywhere else!…read moreAll the therapists are smart, knowledgeable, friendly and easy to talk to.

This is an amazing physical therapy office. Incredibly well run and just a beautiful office as…read morewell. I have worked with Sara Clayton at her prior job and when I needed to have PT again I sought her out at Empower because she is fantastic. I can't say enough good things about the office and absolutely can't put into words how great Sara is personally.

First, they tried to ignore severe pain and muscle spams due to nerve damage in my hip that…read moreoccurred during my knee replacement surgery as "a little soreness after surgery." I had to force the issue of effectively treating the situation and it still took them 10 days before they bothered to do the correct treatment that should have been done on postop day 2. This borders on malpractice. Secondly, when I was asked, I told them that I expected to be walking without a cane after surgery. I had been forced to use a cane for about 5-6 years prior to surgery due to safety concerns and the need to preserve what I could of being able to use the knee. My expectation of being able to walk normally was completely ignored. Instead, when I tried to walk without the cane, I was told to keep using the cane. This continued throughout my entire time in rehab. Somehow they thought that using the cane was going to help me be able to walk without it. Even I don't think that's right!! This means that I couldn't really walk when they decided to dismiss me from their care. They didn't care about getting to the correct place; all they cared about was that I could stand and waddle around a little with the cane. That is not good rehabilitation. It is coming up on a year since my surgery and I still cannot walk normally because they never appropriately addressed the problems in my hips that were caused by the use of the cane. Basically they expected me to figure it out on my own. I am going to have to go to a different doctor (not one who is part owner of this facility) and a different PT place in order to get proper medical care. I find that disgusting. I will never recommend this PT facility to anyone. At this point I am unsure if I will ever be able to return to my sport. They do not care about performance. Do they even know what that word means? They only care about money.

Folks, I only have had the pleasure of visiting the 135th St and 119th Street locations. RJ at…read more199th St and Jackie at 135th St. I have had rehab in many places but these guys so far have given me the best customer service I have ever had at a rehab place. I don't feel hurried. I don't feel shushed. Etc etc etc. There's a reason why they have such a good reputation.

Received notice I had a remaining balance in the mail called the office and made payment the day…read moreafter getting notice. 3 months after paying, i have been receiving calls from a debt collector from this establishment. I have emailed multiple bank statements showing my payment and they can not resolve this. I get phone calls every other day for well over a month now and I will not ever use this place of business purely based on how frustrating this process is especially when I have already paid when I was made aware! Should never have been tame t to collections in the first place smh

Matt and Sam are amazing! They are very personable and it is very obvious that they truly care…read moreabout your recovery.

Travis is extremely professional and undoubtedly an expert. I've made more progress with him in 4…read moreweeks than I did in months with my last two physical therapists. I've been dealing with back pain for over a year and things are finally trending in the right direction!

Performance Rehab KCOI (Formerly Blue Valley Physical Therapy & Sports Medicine) just got bought…read moreout by Kansas City Orthopedic Institute. Do not come to this place or any Blue Valley Physical Therapy locations unless you are looking for a disorganized and dishonest place to take all of your money ! They lie about billing and bill incorrectly! Ever since they got bought out by Kansas City Orthopedic Institute this company has gone downhill in terms of their ethics. We received a bill on 11/30/21 in the mail for $970.76, well then I called and they had no idea what was going on and said would call me back, but I never got a call back. We were told that we only had to pay $6.50 at every visit, which we paid and they had verified benefits with insurance on 11/16/21, but then my insurance tells me they never called to verify benefits and now the second incorrect bill i'm getting is for $161.18 on 1/6/22 because they have no record that we paid $6.50 at every visit on 11/16/21, 11/22/21, 11/29/21, 12/7/21, 12/9/21, except for on 11/22/21, which they showed we paid $6.50. Luckily, I paid with my credit card, so I have records, but obviously they have no idea.I used to come to this place, referred my parents, spouse and everyone, but now I tell them don't come here. The physical therapist are good, but even when they reached out to find out why we didn't come back and I told them what had happened, there was no follow-up or anything from them. Overall, the worst physical therapy in all of Kansas and Missouri. The only reason, we were able to make sure we didn't get robbed was because I work in healthcare. Just unbelievable and there is no communication from management or anyone to resolve this issue. I am writing this review because I don't want you or anyone you love to be taken advantage of in our health care system by this company. Hopefully, now that I have written this review somebody from management will pay attention and get this corrected ASAP. Update just spoke with billing manager because we got another incorrect bill for $120, the person didn't know at first why we got this bill, and was telling me it was the total of all visits, but the total did not equal that amount, then she figured it out and said it was for the first claim that had been voided by them and it could be disregarded and she would correct it, but now this is the 3rd incorrect bill. If I had not called, they would still have in their system that we owe this amount, but that is incorrect. So, now I have to take my billing statement from my credit card and receipts to show that I paid the $6.50. That person would also not transfer me to their manager and hung upon us. Just left message for Keith Camber, hopefully will get this corrected.

Esteban and Brett are amazing to work with. Their knowledge of post op rehabilitation got me back…read moreto my full use of my shoulder. Esteban also helped me with daily low back pain. Very happy with my PT here.

I have been to several places for different reasons. And I have not yet to find a physical…read moretherapist as I've found at Modern PT. The front desk staff is always friendly, welcoming, and warm. When you arrive they always greet you with a happy hello. And the back office staff does a great job with billing and insurance questions. I've never experienced any issues with insurance or appointment issues in the 2 years I've been a patient here. They do a great job of keeping things light and fun with their monthly giveaways for patients and voting contests for pumpkin and gingerbread house displays during the holidays. The owners are both active in the community. I've seen them out at local school events and taking photos at local school sporting events. They display their photography skills throughout the business. I've always thought it would be nice to see more of the staff or patients they've treated included in these photos. Ryan is extremely knowledgeable, personable, and professional. He does an extraordinary job of listening to the patient to understand them better. He has compassion and also nudges you when you need that extra support. I appreciate that he starts by educating his patients and establishing the building blocks for treatment.

I sent out a text earlier where I gave only 1 star. They deserve 5 thank you Sarah Brendan all…read moreof you so much . You guys know your stuff after tough shoulder surgery I was improving slow but getting there ty . All of a sudden my work comp doc discharges me wow I'm still pretty sore I let my emotions go crazy you didn't deserve sorry . Toby wishes you all well . Thanks dr ugh

I have had only positive experiences at SERC. I have had both Jack and Nate as my therapists. This…read moreis my second go-round with physical therapy at SERC. The first time, I was sent there by my Dr. This time, I was given a choice of several places and I chose to go to SERC....and they weren't even on the list! Nate is AMAZING! He takes the time to really find the spots that need to be worked on, and is the only person who can pop my back in the middle! Also, a couple of years ago, my son needed PT and Jack was his therapist. She really took the time to make sure he knew what to do at home and helped him to heal the right way. All in all....I would recommend SERC to anyone needing physical therapy!