I was disappointed with my experience at Marquette PT in Leawood. My orthopedic surgeon at KCOI…read moregave me specific activity restrictions, but instead of respecting those restrictions or contacting my doctor for clarification, the therapist argued with me about them. As a patient, I don't think I should be put in the middle of a disagreement between my physician and my therapist. Another concern was the lack of consistency in my care. I was treated by different therapists, and each seemed to have different opinions, different treatment plans, and different exercise recommendations. It was confusing and made it difficult to feel confident that everyone was working toward the same goals. I wasn't told when I scheduled I wouldn't just be with one therapist. In my past with different clinics I had always been seen by the same physical therapist throughout. The gold standard of care. I expected better communication, coordination, and respect for my care and physician's instructions. Patients benefit most when their healthcare providers work together rather than giving conflicting advice. I spoke with the owner and it seems they may be short on therapists and overbooked.

This is my second round of PT with Marquette PT in De Soto Ks. The first was for my shoulder in…read moreAugust of 2024 and today June 27th was the last of my second round this time for my knee. The care and treatment I received from the Physical therapist as well as the office manager was above exceptional. I received excellent care and treatment for the rehabilitation ofy shoulder after a slap tear fix and then car of my knee after having a repair done. The exercises taught in office and then done at home were successful in getting both shoulder and knee back to full use with in the 6 to 8 week treatment time . I feel that both are stronger then they were even pre surgery. .I was taught exercises to help stretch and strengthen the areas and feel they are easy to do at home which has allowed me to return to playing pickleball which was the goal.

First, they tried to ignore severe pain and muscle spams due to nerve damage in my hip that…read moreoccurred during my knee replacement surgery as "a little soreness after surgery." I had to force the issue of effectively treating the situation and it still took them 10 days before they bothered to do the correct treatment that should have been done on postop day 2. This borders on malpractice. Secondly, when I was asked, I told them that I expected to be walking without a cane after surgery. I had been forced to use a cane for about 5-6 years prior to surgery due to safety concerns and the need to preserve what I could of being able to use the knee. My expectation of being able to walk normally was completely ignored. Instead, when I tried to walk without the cane, I was told to keep using the cane. This continued throughout my entire time in rehab. Somehow they thought that using the cane was going to help me be able to walk without it. Even I don't think that's right!! This means that I couldn't really walk when they decided to dismiss me from their care. They didn't care about getting to the correct place; all they cared about was that I could stand and waddle around a little with the cane. That is not good rehabilitation. It is coming up on a year since my surgery and I still cannot walk normally because they never appropriately addressed the problems in my hips that were caused by the use of the cane. Basically they expected me to figure it out on my own. I am going to have to go to a different doctor (not one who is part owner of this facility) and a different PT place in order to get proper medical care. I find that disgusting. I will never recommend this PT facility to anyone. At this point I am unsure if I will ever be able to return to my sport. They do not care about performance. Do they even know what that word means? They only care about money.

Folks, I only have had the pleasure of visiting the 135th St and 119th Street locations. RJ at…read more199th St and Jackie at 135th St. I have had rehab in many places but these guys so far have given me the best customer service I have ever had at a rehab place. I don't feel hurried. I don't feel shushed. Etc etc etc. There's a reason why they have such a good reputation.

I initially started seeing Dr. Julia Morgan (located at the Overland Park location) because Ive had…read morechronic pain in my neck for as long as I can remember. I was skeptical to go in for a visit because I have had some painful experiences with adjustments in the past. After my first appointment I realized that I wasn't just receiving an "adjustment" there, I was receiving techniques and strategic exercises to help alleviate pain and improve the function of my neck and back. I am on the right track and my body is starting the process of healing after my first appointment.. Not only do her treatments provide relief, but she also provides thoughtful and informative insights into how to work with a physical problem through exercise and lifestyle adjustments. Julia truly cares about her patients and takes the time to know them and help them in any way she can. I highly recommend F.I,T, Muscle and Joint and Dr. Julia Morgan!

I saw Korbyn at the Leawood location, he is exellent!! I highly recommend him for PT post surgery…read more The billing department for F.I.T. is a challenge. I got billed differently for my last visit and have called several times without a call back or anyone answering. Frustrating!!

My husband is on an adult men's baseball league in the KC area and has a lot of trouble with his…read moreknees. Cory Faris came highly recommended and we quickly found out why. One call and my husband was seen the same day. Cory was able to zone in on the problem and demonstrated different techniques to solve the current issue and also strengthen the knee to prevent further injury. We were very impressed with the professionalism and expertise of this clinic. Highly recommend.

Summit Rehab in Independence was a lifesaver! I planned a knee replacement and prior to my…read moresurgery, they recommended exercises to strengthen my knee, improve flexibility, and help me recover faster. They visited my home following surgery to assess any needs at home and reassure me in addition to planning for my post-surgery therapy. Jeremy and his team are extremely knowledgeable about therapeutic techniques and exercise to rehab an injury or recover post-surgery. When I felt discouraged or experienced a set-back, they were encouraging and adjusted my therapy to help me work through it. The office manager, Mary, is so helpful and patient. Everyone at the facility is friendly and invested in helping clients receive the best care possible. I HIGHLY recommend their office!

I've been a patient of Natural Way for about 5 years. I had the same issue flare up both in 2016…read moreand this year. In those two sets of visits, Dr Rissman developed a base line for my lower back issues that were mostly due to age and arthritis. He carefully reviewed the x rays in the first visit. He tried a variety of treatments and we landed on a stretching of the lower back on a decompression type machine for several visits. It helps to rehydrate the discs and with a few treatments, it was much improved. I walk and run a lot and hike and climb in the Rockies often, and four years later it recurred. We tried a few regular treatments and went back to the decompression. A few treatments and I am fine again. What really meant a lot to me were the following. 1- the staff to a person is professional, friendly and knowledgeable. 2- in 9 visits this year, I never waited for my appointment. They have established an electronic record system that knows when I walk in and scan a card. It makes sure that my records beat me to the treatment area and all the notes and pics are readily available. 3 - The paperwork is minimal, and the staff is great at keeping up with my needs between appts. the Doc and the staff allow me to participate in the decisions about me treatment 4. - Finally, and very important in these times, everyone wore masks, keeps a proper distance, and the equipment is freshly cleaned between patients and even more often some times.

Had an appt today @ 5pm. Receptionist mentioned that it will be an hour wait...why do I have to…read moresuffer when I made an appt. Do you know how hard it was for me to get off work. I then said; why didn't you call and rescheduled. Her response...it just happened. Receptionist did not do anything to alleviate situation. Please do not waste my time and gas. Thanks. Please see pic of actual conversation through social media...

Just wanted to quickly drop a review as a token of gratitude for the staff in this office. I got…read morereferred to SERC by my doctor's office to make a splint. I showed up a bit early and Sydney (my Occupational Therapist) was already there expecting me. She was very patient and helpful in finding the right one for me at the lowest possible cost. She also made sure I knew how to take the splint off. She also took time to explain how my injury was healing, so that I knew why I had to have the splint on 100% of the time over the next few weeks. The benefits coordinator (?) Sarah was also great, she had to stay on the phone with the insurance company while helping another patient check in as she came in. No one wishes to have to have PT or OT, but if you do, then SERC is the place to ensure a positive experience for you.

Joe, my physical therapist, does a great job. He brought me along at the right pace and I learned…read moreproper exercise technique.

I did full PRE hab and RE Hab here. Excellent staff. Sarah was just simply excellent in all ways…read more (151st Street Location) The total knee replacement, a valgus problem, was much easier than I expected. There was about a week of 'grind' but overall a very positive but slow experience. Also a salute to my orthopedic, Dr. Peer, who is also 5 Star worthy!

This place seems like a scam. The tests they do seem to be done in a way that make you think you…read moreneed physical therapy.. when you really may not.. likely a way to show insurance companies that they need to keep you coming back... And don't cancel your appointment or they charge you. Would not recommend.

I had great care from Dr. Palmer and his staff. He was able to treat my carpal tunnel. I was…read morechecked on often throughout the healing process and was always reassured to call in if I ever have any questions or concerns . Everything met my expectations.

I went to SANO for additional consultations on some orthopedic issues I had been dealing with. I…read moresaw Dr. Daggot for a rotator cuff tear and Dr. Palmer for a wrist (TFCC and ECU tendon) tear. I felt like I was able to get appointments within a reasonable amount of time and that they both listened to my complaints with care. Putting first things first, I decided to have my wrist dealt with first. I feel as though Dr. Palmer is providing good care for me. He listens and responds with empathy which carries much weight.