We recently moved across the country and had to do our entire home search virtually. Matt and…read moreLindsey made the whole experience seamless from start to finish. They truly went above and beyond by recording detailed video walkthroughs of homes and doing FaceTime sessions so we could feel confident about every property we considered. What really stood out was how much time they took to help us understand each neighborhood, including the pros and cons from their honest perspective. They always made us feel like a priority. Matt made the financial side of the process unbelievably easy and was extremely diligent throughout closing. He caught mistakes from the title company that we never would have noticed ourselves, and his attention made us feel much better. Even after closing, Matt and Lindsey continued helping us by connecting us with trustworthy contractors for work on our new home. That level of service and care is rare to find. We are so grateful for everything they did for our family and would absolutely recommend them to anyone buying a home, especially if you're relocating from out of state. When the time comes to sell our house, there's no question we'll be using Matt and Lindsey again!

After 25 years in our home we were unsure what to expect when we decided to sell. Our experience…read morewith Lindsey and Matt was exceptional! They were very clear when explaining the process and coached us through the steps needed to list and sell our home. Communication is definitely one of their many strengths. We always knew exactly what each step of the process would bring. When it came to negotiations, we always felt that they had our best interest in mind - and that we were well represented. I know they were working with many other sellers and buyers but it always felt like we were their primary focus. In the end we were so happy to have such a smooth sale. I highly recommend Lindsey and Matt!

Nicki VanLake is one of the most genuine and professional agents I have worked with. As a award…read morewinning REALTOR in the Greater Lansing Area, I feel confident in sending my clients to Nicki for a quote. She is friendly, provides swift service, and always has the clients best interest in mind. I would highly recommend Nicki and the VanLake Agency! Velma L. Gauna

Awesome experience working with Nicki...extremely knowledgeable in everything insurance. Very…read morepassionate about providing great customer service.

I have asked three times to be removed from their spam email…read more I am not sure who they buy their email list from but when you asked to be removed you should be removed

I did not feel appreciated as a customer. The communication of several team members needs serious…read moreimprovement. I called four times and send an email before getting any kind of response, early in my loan process. I felt like they were talking to my real estate agent more than me. I actually asked, "Who is buying this house?" There was only one shining star - Shemyra Fox! She took the right "hand on" approach to processing and made sure all my documents were in. She saved this loan for them, when I was prepared to walk away.

Pat is the best! We found her here based on her great reviews and she definitely a 5 star realtor…read more She helped us picked the right house in just 1 month. She never push us and always tell us the pros and cons of each every house. We learned a lot from her actually! She is so patient and always try to accommodate our schedule. She told us that neighborhood is important and what we can do to improve the house value...tons of info. Contact Pat, it is your right decision to find a realtor standing on your side. On more thing worth mentioning is that, Jeff Kennedy, is the kindest broker on the market. Pat and Jeff always picked up phones when we needed, even at night and weekend. Great professionals!

Pat has been a huge help for me searching for a house in Detroit! She took note of all my…read morepreferences, including area, style, price range, neighborhood, and more, to find the perfect spot. Pat answered every one of my questions each time I called her. She is a priceless resource!!!

Amazing customer service and mortgage company! They were so quick with their response and service!…read moreNothing but good things to say!!!

Easy closing. Helpful service Everything went well with no…read moreproblems. Easy to work with........,......,,............... _------------------------------------------

Geoff Stocki is an exceptional Mortgage Broker as he was extremely skilled in assisting with…read moresecuring financing for our home. As it had been some time since our last home purchase, he diligently walked us through the mortgage process exhibiting a great deal of patience when fielding our inquiries and concerns. He was persistent in ensuring that deadlines were met and consistently worked aggressively on our behalf. In addition, Geoff exhibited a great deal of integrity, as mid-way through our process I sent a "referral" to New Horizons Home Finance. Geoff was uncomfortable with the terms associated with my referral's potential financing deal and was unwilling to recommend. Geoff was extremely responsive, replying very quickly to all inquiries (emails/calls and texts), even weekends were not a deterrent. During a particular intense part of the process, Geoff probably sensing my anxiety, was able to sensibly re-communicate the remainder of the process (without over-committing), thereby eliminating home buyer stress. Towards the finalization of the process, as we experienced some Covid related lag time, Geoff was in front of the process to ensure that we met our timing goals. In fact, he even attended the closing, to the surprise of both my husband and me. Again, Geoff is an outstanding Mortgage Broker, who is knowledgeable, skilled, communicative and responsive. But most importantly, he has integrity. I HIGHLY RECOMMEND HIM AND NEW HORIZONS HOME FINANCE. If I had to list one down side---now that we are financed, I miss our on going texts coupled with his rationale explanations and guidance! Trust Geoff and the New Horizons Home Finance team's process and whether it is your convenient condo, temporary townhouse or forever home, I am certain they will assist finding financing that meets your needs. Thank you Geoff, we love our forever home!!! Robynn

From the owner: 5-Star Google Review Rated Mortgage broker offering expert advice on 1st & 2nd lien home finance…read moreoptions for home purchases or refinancing. Super EASY apply process and NO fees for consultation or to Apply! Home Purchases Refinance for Home Improvements or Debt Consolidation Special Veterans Programs! Self-Employed First Time Buyers Independent Mortgage Experts - we don't work for any individual bank or lender. Our role is to match our clients with the lender that can meet their needs and get them the best possible loan terms available. You can spend hours shopping and applying at multiple lenders on your own, or you can make one call and put our decades of experience to work for you! NMLS#1760026

Fantastic company. Great service and quick quick closings. Chris and David are masters at their…read morecraft.

Amazing to work with! Could not be happier. Very quick pre-approval after working with Chris. I…read morewould definitely recommended to all of my friends and family. 5 stars!

John is a true PRO at mortgage lending! I've worked with him several times and his attention to…read moredetail, response time and communication is NEXT level! Anytime I needed info, he would always take a call and provide it quickly. My buyers have had a wonderful experience working with John and he has offered them stellar service and quick closings. I highly recommend John for anyone looking to get to the closing table! -Lisa B (Realtor)

John was collaborative and highly engaged within the process. His experience and effective…read morecommunication made the entire transaction process stress free. Would highly recommend.

This bank is the most dishonest place to do business. I had to disputed billing charges with Latam…read moreairlines. I had to file the disputes 3 times over 3 months. They never filed them. I filed a complaint against the Dispute Manager. The day after she blocked my card without notice which is a violation of banking law. After being on the phone with customer service for 3 hours they informed the Dispute manager was to keep the block on my account until she finished investigation of my disputes, with had already been over 3 months. She also filed a fraud alert on my account which must have been shared with my other bank as they closed my account. I filed a complaint with the Banking Commission, the day after it was close several out of country online charges appeared. CCCU sent me an email altering they may be fraudulent. I ferified they were both via email and through an agent. The charges were pended at the time and set to be paid in 3 days. This same dispute manager removed my notice of fraud AND PAID THE CHARGES!!!! At this same time several card companies received false applications from us for credit!!!! This is not only unethical it is adding and abetting fraud. I don't know if this manger just leaked our data to these thieves or she was the thief herself and she was to receive the Adidas clothing which were the charges. All I know is this is the most dishonest bank I have ever delt with. I am out almost $3,000.00 at this point. At this point in time they had their lawyer send me FO&D letter. Well this dispute manager not only aided fraud, she also produced a fraud flag or fraud warning when I filed a complaint on her. This fraud allert was shared internatihionaly and the day she froze my funds and card my other bank account was cancelled! At this time I have retained coucil and we are going to push as hard as can be done to impose all criminal and civil charges against this scum!

in the nightmare of an experience that is identity theft, Roseanne @ the Wyandotte branch was an…read moreangel and truly went above and beyond to help resolve my issue :)