DO NOT RENT!!! Even if desperate do not rent, unless being desperate equal homelessness for you…read more Previous management was incompetent, though they were polite to a certain degree. With the current management, I have only consistently interacted with one person (Gabby), and she has been very dismissive. My experience: The apartment was not move‑in ready. They could have easily given me a ready to move-in apartment but chose not to despite being informed of availability if the current one did not meet my liking. - Dirty and partially painted walls in some areas - Toilet flushometer not working in one bedroom - Window blinds missing the adjustment stick and a hole in the net - Kitchen garbage disposal not working - Balcony door did not lock securely - Kitchen cabinet hinges and handles are poorly installed and loose - Water fixtures like hose bibs are poorly installed in both bedroom bathroom - A big whole approx. 7 inches in diameter under the kitchen sink - No trash can provided, despite being charged valet trash fees - Dishwasher not working - Floor vibrates and shakes when the HVAC unit is turned on (both cooling and heating) (The last three issues are still unresolved as of this post. Several maintenance tickets were submitted before the dishwasher was finally addressed, yet it remains unresolved.) Despite all these issues, I had no choice but to take the apartment because I was relocating from Texas and was out of state. I gave management two months to fix everything before I returned. Those two months I continued to pay rent for an apartment with no furniture moved in. When I came back after those two months, nothing had been fixed. I then had to submit maintenance requests myself, and even now, these issues continue to go unresolved. (I will upload pictures later)

The new management is so unprofessional. The previous management was much better. I would not…read morerecommend anyone to mov there. They have hidden fees and i will not renew my lease. I have had bad experiences since the new manager (camry ) arrived.

Didn't have a proper functioning A/C unit for an entire year! Went all summer without A/C working…read moreand when it was winter time and snowed that year my entire unit was frozen and looked like they never cleaned the filter for years!!! 3 months after this incident I insisted on moving my family out of this complex! DO NOT WASTE YOUR TIME!! Managment is rude as hell! Not to mention, as I was moving out Maintenace came into my apartment when I was not home and STOLE belongings for my car that I put inside the unit to make space in my trunk. When Managment was notified about this incident Keisha who was the Property manager at the time insisted no one went into my unit and stole anything! I told her to check the cameras that were point right at my building and I'm sure you'll see the man going to the unit that day!

Front entrance is infested with giant rats, WiFi is trash due to WiFi outages at least once a…read moreday(DirectPath), so if you work from home or depend on internet within your home this is not the apartment complex for you. The internet is now a nuisance and since I have been living here the dishwasher has never worked. Trust the reviews that everyone is leaving. Management never lasts past 8 months. The gate is never fixed it is always broken. These apartments need to turn into section 8 not luxury apartments because nothing is luxurious about the inside or outside of the apartment. Save yourself and just move to the community next door

Decent apartment complex, nothing spectacular. Located in residential area, not too far from…read morestores, Walmart, Kroger( terrible store).

Great staff and community. They have a beautiful lake with a walking trail, pool with outdoor…read moregrills and 24 hour fitness center. The office staff is very welcoming.

The thermostat breaks down about once a month, and the property manager is sluggish in arranging…read morefor someone to repair it. In this Georgia heat, air conditioning is essential. We submitted a work order at 7 a.m., and now it's 10 p.m., yet no one has come to fix it. It's inhumane to have people live under these conditions. Also, the new property manager doesn't communicate at all, they don't post notices on the door to inform us of maintenance visits to update something in the apartment. Nowadays, people may be armed and should be informed if someone is planning to enter their residence. Additionally, she doesn't inform the residents about rent increases until the day the bill is presented.

I lived at Stratford arms for almost 20 years in the same apartment.. I had over 10 office maangers…read morethat did barely anything to the comple..They lasted about a year then another one..but I moved in June 24 cause I thought my lease was up and fortunately I had found a house for me my son&my 80year old aunt had to come stay there in the living room because of her illness&i was not putting her in a home..anyway I told the lady in the office I had to move cause I couldn't let my aunt live in the living room and I was not signing another lease.. liked the area even though the apartments was old inside and out.. had to do what I could to afford somewhere to stay.. anywho this new manager lied&trying to sue me for 800$ talking about I didn't clean up the apartment..my carpet which was the original for 15+years was still good but dirty&the apartment was so old&raggely but I still made sure it was completely empty not 1piece of trash left.. have a excellent credit score and never was late paying rent.. I hate peoples that think they own some or try to hurt others for no reaso..DONT move there the manager who drive that brown suburban is a lier&a wicked person

The community is generally very quiet and very diverse. Staff is friendly and attentive and the…read moregrounds are very well maintained. My only two negatives I have one is really no fault of anyone's. The walls are thin so noise can be an issue from neighbors. The apartment offer great amenities one being basic cable in which a small fee is included in your rent and you can not opt out and have the amount deducted from the utility part (which includes water, alarm etc.) of the rent. If/when there is an increase in the Comcast agreement your rent will have a slight increase. The positive is you do receive some free equipment from Comcast and a discount on your bill. I would definitely recommend the apartments. I'm overall very happy and love my apartment.

I really enjoyed staying here, at first, at Spring Lake. As of lately that has changed. I've had…read moreongoing AC issues in my apartment, including repeated breakdowns and a persistent leak during the summer months. Temporary repairs haven't solved the problem, and no alternatives have been offered, such as moving to another unit. This has been especially difficult since my daughter has a disability and reliable air is essential for her comfort. My electric bill has also gone up due to the system running inefficiently. I truly hope management provides a permanent solution instead of temporary fixes.

I've been living here for going on 2 years now and i haven't had any major issues to complain about…read moreif any at all. The staff is wonderful and very helpful. Ms. Lashon is the sweetest and would literally give you the shirt off of her back. She goes above and beyond to help her residents as much as possible. I haven't had any roach problems or anything drastic happen since I've been living here. Its a wonderful place to stay, very peaceful and NO CRIME WHATSOEVER. More than 1 police officer lives out here so i feel very safe in this community. Don't hesitate to make this your next home I LOVE IT HERE!!!! I will be renewing my lease next year if it's the Lord's will. I don't plan to move any time soon!

You maybe safe once you are in your apartment but not in the parking lot. Office will brush off any…read moreincident you bring to them about safety. Makes you feel like you are not important nor your property. But this was not the energy when I moved in. ​

The property manager from Dwell Communities was polite, professional and available until money was…read moreexchanged for an apartment in the Community of GracePoint at 3100 E. Point Street in East Point, GA 30344. My observations below occurred in broad daylight and during peek hours after I was instructed to electronically sign the leasing agreement the night before receiving the key. These daylight behaviors are indicative of comfort and complacency with criminal and intimidation norms. There were thugs passive aggressively bogarting the driveway to the parking area of the apartments. There was a female panderer begging me for clothes and shoes as she claimed to be homeless and picked at the sores on her face and boobs without discretion. Additionally, I spent less than 1-hour there and could not stop scratching myself. Upon getting back to my old residence, I noticed tracks of small bug bites indicative of an infestation of some sort. As I felt I was compromising my safety by attempting to sleep in this apartment, I requested to cancel the contract within the 24-hour window: Actually 16-hours. All of my emails, text messages, and phone calls fell on deaf ears and were not returned. I was polite and requested fairness as I returned the key within the 1st 24-hour period; did not move in; and made every effort to communicate my concerns for safety. Silence is not the way I run my own business, so I am offended by the lack of response in this window of time: Currently 53-hours. Don't make the same mistake I did.

I do not recommend these roach infested apartments! Ive seen 3 roaches In bathroom when I was only…read morehere for 4 days.

Hello, I have been leaving here for three years now and I have to say they are improving a lot,it's…read morenot where you stay it's how you build where you stay from the inside #28D