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    Estate & Elder Law Center

    Estate & Elder Law Center

    5.0
    (2 reviews)

    My review of the McNair Law Group is 5 stars because Joy is an expert in her field. When I had to…read morestep in & assist my parents in their estate planning I researched online & downloaded many Do It Yourself forms but realized mistakes were being made & that would have made our process of submitting wills & creating a special needs trust for my sister difficult. I'm glad we found the McNair Group to expertly guide us through the process, offered fantastic insights into estate planning & now everything is done correctly. Our family can enjoy our time together & not worry.

    My first encounter with this business was less than ideal. Since then, I have spoken with the owner…read moreabout my interaction with her receptionist. The answering service represents the values of the company, from a consumer's perspective. She got it. I don't mean she got it in a condescending lawyer way but she understood where I was coming from and not once did she try to minimize or invalidate my concerns. I was highly impressed. Oftentimes, business owners don't concern themselves with the complaints and critique of non-customers. That is remarkable to me because many businesses see customer service as a burden and Ms. Joy does not. I never told her this but I because of our phone call I will refer my friends and associates to her in the future. At the risk of sounding like a paid adverisement, I can honestly say that Ms. Joy is a joy to speak with and I can tell she does business with integrity at the core of her planning and decisions.

    Saranto Law

    Saranto Law

    3.4
    (9 reviews)

    I was contacted by this attorney after being referred through a State Bar referral service…read more Initially, the voicemail and introduction were professional and gave me a positive first impression. Unfortunately, the call quickly went downhill. Very early on, the attorney claimed to already understand my case without asking several key questions that would reasonably be expected in a family law consultation. When I attempted to clarify or provide context, the conversation turned into what felt more like a lecture than a consultation. Comments such as "whoa," "pump the brakes," and repeated interruptions made it difficult to get a word in. The tone became increasingly dismissive, with statements like "no, no, no -- this is this type of case," despite limited fact-gathering. I ultimately let him speak uninterrupted, at which point the conversation abruptly shifted to billing. I was told the case would require a $12,000 fee, framed as reasonable because "it's not $10k and other firms charge $15k." There was no clear explanation of scope, strategy, or why that number made sense for my situation -- just a comparison to higher numbers elsewhere. I then raised reasonable concerns about publicly available information: mixed reviews, limited time practicing in California, and lack of specialization in the specific area of law I was seeking help with. I asked how he would address those concerns and explain why hiring him would make sense. The response was dismissive, characterizing negative reviews as coming from "a few angry or upset people," followed by the comment that this was not "shit on Nick day." At that point, I ended the conversation and thanked him for his time. Overall, the experience felt unprofessional and overly familiar in tone, rather than client-centered or consultative. If this is how communication is handled with potential clients, I would be concerned about professionalism in higher-stakes settings. Zero stars if that were an option. I would also caution others that a State Bar referral does not appear to vet for professionalism or communication style. Only licensure I suppose.

    Worst experience. Completely unprofessional, unresponsive, and disrespectful.I hired Nick expecting…read morecompetent legal representation, but his handling of my case was entirely unacceptable. Throughout the process, communication was nearly impossible. He routinely postponed scheduled calls, spent minimal time discussing my case, and consistently used being "busy with court" as an excuse to blow off my questions. I constantly walked on eggshells and accommodated his schedule, yet received zero support.The worst part occurred when he failed to show up for a scheduled court appearance. Despite being my attorney of record, he forced me to represent myself. When I messaged him during the hearing to get guidance on court lingo I did not understand, he became furious. After court, I called him to ask him a couple questions and yelled at me, condescended to me, and hushed me when I tried to speak. He falsely accused me of messaging him too early in the morning, which was entirely untrue.Nick showed a complete lack of respect, an unprofessional work ethic, and deeply concerning behavior toward me as a woman. No client should ever be yelled at or abandoned by the lawyer they paid to protect them. I am officially filing a formal complaint with the State Bar Association. Avoid this attorney at all costs.

    Ard Law Firm - estateplanning - Updated June 2026

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