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    Arden House Kennels & Cattery

    1.0 (1 review)
    Open 10:00 am - 1:00 pm, 2:00 PM - 4:30 PM

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    9 years ago

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    Heritage Pet Services

    Heritage Pet Services

    (1 review)

    If you hire Natalie then get cctv to check she is doing her job…read more I used her for the first time this weekend and she was paid for two 30 min walk at 11am and 3pm. The first day she was late and did a 20min visit and then a 7 min visit late again in the afternoon, they didn't get walked as I said they will refuse if the rain is too heaven, she used that as an excuse not to walk them, yet she turned up on both occasions wearing a tshirt. I also asked why she didn't spend much time with them, we agreed that one of my dogs who is blind was barking a lot but if she knew enough about dogs then she should have spent the time to get to know them and make him feel safe. On the second day she did 25min and a walk then didn't turn up for the afternoon walk. She didn't try to contact me or the emergency contact next of kin and only explained herself after I left her a voicemail and text was at 8pm. When she go back to me she said she had a death and has been trying to contact me. She said That I didn't have signal and I had signal, nothing was left, neither did my partner. Once questioned about it further she said she had no time to get cover with my dogs special needs? She still should have rung us. So please make sure she is doing what you are paying her to do. That first day was 13hours with just 30 mins spent with them. And the second 25mins one coveting in 10hours. My girl had just turned 10 the day before and had become incontinent and wet herself on both days. This is animal cruelty and I shall be reporting her to the rspca and NarpsUK who is the association of dog walkers. I just wanted to make sure others that use her know she cares not for your dogs.

    From the owner: Heritage Pet Services offers something for all of your pets! From dog walking and daycare, a…read moredrop-in service for all pets, and an animal taxi for trips to the vet, groomer and more. You can expect peace of mind, a tailored service and competitive rates. Fully insured, criminal record checked, certified and NARPS registered pet sitter and dog walker.

    The Pet Centre

    The Pet Centre

    (4 reviews)

    Only come here if you want to rescue their pets! I came here looking for a cage for my hamster and…read morefound that the animals have barely any room to move around and it's hard to believe they stay like that most of the day if not all the day. However they do have everything you need for basic pet care; from vitamins and minerals to massive cages, so I treated my hamster. They also have a small aquarium and reptile centre but for some reason that isn't always open. I wasn't surprised about the animal care because the staff didn't seem to care much either. I asked for a cage within my budget and the woman just pointed in the direction, not guide me there. Not only that I had to take it from the top shelf because there was no one there to help! Talk about breaking the safety rules. When I got the check out the woman could see I was struggling to fit the large cage in the bag so what did she do? Carried on serving other people whilst I was still at the check out! So I had to bag my purchases on the floor!! It would have been nice if she put a smile on her face, even if it were fake. Even though they have good prices, I won't be coming back here because I felt sorry for the animals and the customer service put me off.

    As anyone who owns a pet will know, feeding and caring for them is an expensive business, which is…read morewhy I've always found myself pleasantly surprised by the prices at The Pet Centre. Their prices constantly outstrip those of bigger, chain pet stores, and I've bought a pet carrier (£17.85) and a hutch and run (£109.99) from there. Both are excellent, and still serve me now, and I'd certainly look to them if I needed similar equipment in the future. As well as this kind of product, they sell food, rugs, scratching posts, essentially anything you can name to do with pets. They also, of course, sell the pets themselves, with an impressive range covering everything from rabbits to rodents and birds to bearded dragons. The staff are also extremely helpful, even coming out of the shop to ask if you need help if you're looking at the various hutches at the front.

    Arden House Kennels & Cattery - petboarding - Updated July 2026

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