Have had a super easy, friendly experience getting our lease set up and visiting the apartment…read morecomplex. The staff have been nothing but nice and accommodating and the complex looks to be kept very clean and quiet!

They offered gift cards for 5 star reviews when they first opened. This is my appended review…read more Don't live here. Check Google for better reviews.

a we The amount that they charge for rent and they charge for amenities is ridiculous. I lived…read morethere right after the building opened and it is just trashy toddy snd merited

I've lived here for over a year now and couldn't be happier, grounds are well kept, office staff…read moreare amazing and friendly!! Prompt service and solutions to every maintenance issue I've had.

Living in luxury in Lakeville, MN. Wow. Definitely one of…read morethe Metro's new premier properties. We were looking for a new place to call home and stopped in since this had just opened. From the moment we walked in Robby, our amazing leasing agent met us; he made sure every part of our apartment/loft selection and move was stress free. In addition, the property manager Katie came out to meet us when we toured and has reached out to us to ensure everything was on track right before we moved in as well. The staff is so willing to help with anything you need. Amenities galore from the on-site conference rooms and work from home spaces, top of the line fitness center and yoga studio complete w kids playroom, sky lounge like no other, Amazon Hubs, Golf Simulator, Complimentary Coffee, Underground Parking, Pet Spa Club Room, Storage Lockers. Target, Homegoods, and BWW right next door. Oh and freight elevators -YES !!! I know I'm going on and on...but I didn't even mention the gas stoves, beautiful huge windows, lighting fixtures, and upgraded appliances. Did I mention everyone is so friendly. If you haven't moved in yet, better hurry.

CHRIS A. NEVER RENT…read moreFROM HERE: Unless you do NOT mind throwing your money away! Your utilities from the hall way lights, heat, air conditioner, party room, fitness room, etc. is also included in your apartment utilities, YES! You are paying Neon's electricity, including your own! The deals to stay there to sign another lease is one sided, either you sing again, or else....Yep, we never got our $600.00 altogether cat fee and two people also signing a damage fees. They never gave us a check out sheet, on what to clean, and they never said anything to us after move out. BUT, then later we get a letter that we owe more money for damages....WHAT!?!? Peoples dogs bark in the middle of the night, pot smoking on every floor, paper thin walls, and you can hear people talking underneath you, or next to you. THE WORST PART: About 4 years ago, someone at Neon was hiding a bunch of Somalian gangs, and one day in the afternoon, on a Saturday, there was 7 police cars surrounding the apartment complex with their guns out, and pointing at about 10 of them crooks. Made them go to the ground with their hands behind their heads, and escorted to the police cars and were arrested, put in jail. Again, the apartment complex never told any of the tenants a thing, what the hell was going on....I think they were covering it all up because of all the WOKE SHIT going on, and way to embarrassed allowing that many criminals to live in the building without a background check!!!! THE POLICE were also called a lot because of all the theft, loud people after 10PM., and sometimes the police would park in the parking lot, waiting for someone again, and again. NEVER felt safe living there to be honest....I'm in my mid fifties now, and live in a retired home, so much quieter, cheaper, and people are a little better on the more friendly side as well!!!!

Why neon is horrible!!!…read more Dog poop all over the outside of the building even though there's dog poop bag stations with garbage is along with a dog park so it is very dog friendly but not owner pick up friendly Kids are scooting in the hallways with their scooters. They also play soccer. My baby almost got hit with a soccer ball while we were walking in the hallway in her stroller one day. Barnswallow birds try and attack you if you go out on your patio Nobody says hi to each other. I don't know if it's just this generation but passing people in the hallway no not even gonna get a hi. When we first moved in, I requested to have a icemaker changed out in my freezer and they said that they had one on order and they were gonna fix it the following week nope I never got an icemaker, all I got where scratches on the floor from the maitnence guy moving the fridge!! The smells in the hallways are disgusting. I don't know if there's no ventilation system, but you can literally smell everyone smell. If you're napping and don't answer the door for maintenance, they will just enter. How is this legal???? The pool is disgusting!!! I literally watched a girl pull a CONDOM out of the water!!!!!!!!!!!!! There are kids swimming in it everyday!! So nasty!! I have moved out of neon apartments now and have received $13 deposit returned to me because I wasn't able to clean the hard water spots off my sinks!!!! I was supposed to get over $500 deposit back and to receive only $13 for not cleaning my sinks it's ridiculous!! After I called complaining they told me "I could've requested a walk thru" to not get charged!!! "It is possible to get the hard water spots off, there's cleaners out there" Do not move here!! It's a scam! Reach out to me with questions!! Glad to answer any about this nasty place!!

Owned the home for less than one year. Home has a one year warranty on everything. Had water…read moreleaking from a pipe in the wall into my basemen. Tried to make a warranty claim, and not only did they refuse to send anyone to look at it, the warranty representative was rude. Would never buy another DR Horton home.

My home is in Plymouth, MN…read more All developments are hired out to lowest bidding subcontractors with zero craftmanship or attention to detail. Cheapest materials possible are used and D.R. does not care to make things right once you're in the home. We bought this home in March 2020. Where do I begin? -Kitchen cabinets are made of fake wood and are not even constructed correctly. Doors screwed in the wrong place and gaps all over. -Vinyl flooring is installed without proper sealing. If we have a spill and do not wipe it up immediately the flooring will bubble. Even worse, we had a coffee spill because the pot was not in place and it all ran off the counter, under the dishwasher. The area under and around the dishwasher was not sealed off properly so the coffee ran through the floor down to an unfinished bedroom down the concrete wall and pooled on the concrete floor. The floor under the dishwasher is rotten and needs to be torn out. -Caulk is the lowest quality and is already peeling off of every surface it was used on, if it is not gone already. Every area with caulk was done very sloppily without any care. -Unfinished bedroom has caulk instead of silicone sealant around the window frame. The caulk is still wet 2 years later and is serving no purpose except making a mess. Spray foam insulation was also used and sloppily applied leaving chunks sticking out all over. -Countless gaps in the trim all over the house. No care in making it line up or look nice whatsoever. -Vent openings look like they were cut by a child using a saw for the first time. -Builder grade carpet. Carpet is already completely worn in common areas. Will not last longer than 5 years. -Builder grade paint. Any fingerprint, smudge, splash, etc. will require you to paint over the area. You cannot wash the walls. -Drywall in the ceilings is installed incorrectly. It does not run with the studs so inevitably cracks will show in finished ceilings where the sheetrock is not being supported by studs. -Unfinished bedroom floor is 1" lower than the rest of the room in 1 corner. -Framing for unfinished bedroom was done incorrectly resulting in a complete rebuild of the room to make the walls true and ceiling level. -5th bedroom should have only required 1 wall to be framed prior to finishing. Our contractor had to frame 3 walls to fix subpar work by D.R. and this additional work is $5k out of our pocket. -Windows are the cheapest possible. Leak air and show condensation. -Unfinished bedroom/bathroom/utility room ceiling drywall is cut and pieced together with gaps, chunks missing, pieces drooping. This will all need to be replaced on our dime. -Lumber used to frame unfinished areas has chunks missing, splintering, and partial pieces that should have been thrown away. A couple of 2x4s also have several exposed nails pounded through them. -Some short walls (i.e. a pantry wall) are built at an angle and this is visible to the naked eye. -Have already had to replace wheels on one garage door because they were falling off. I reference the unfinished areas because those are the areas we can physically see. I assume the rest of the house is built the same way but is covered by finished walls. Now that we are finishing this area and I have another contractor peeling all of these issues apart we are, of course, well past our 1-year warranty for most of this and D.R. has no integrity to even look at it or work with me. We are stuck in a place where we spent a lot of money on what is supposed to be a perfect new home and will be spending several 10s of thousands more dollars to correct their shoddy work. I cannot sell this home and move fast enough.

I spent 9 months living there and it was a beautiful unit, The amenities are awesome a nice lobby,…read morepool, workoutI was one of the first tenants. It did not start out great; first the elevators broke as we were moving in therefore our move was more costly, since we paid by the hour. Then a day later our master bathroom and part of our bedroom was flooded with raw sewage, yes raw sewage, for our troubles we received $1000 dollars off our rent. That was barely enough to cover our hotel and extra move but not really enough to compensate for the aggravation. I had to grin and bear it even though it took me several weeks, mentally, to wipe the image of a poop covered bathroom and shower out of my mind. I asked for more but it was ignored. Then, I was charged a pet fee even though my dog did not live there for the first 3 months, and my husband transferred to Atlanta 1 month into our stay and I was told that I would have to continue to pay for his parking space. Finally there was the noisy upstairs neighbors, most nights after a long day at work I just wanted to get home and relax, but no they were a 'large extended family and someone was always up. I just wanted peace and quiet. The managements solution was that I knock on their door and tell them to be more quiet. That is not a wise move in these days of people harming others over less. When I told them no; they did send them some emails them about it, and they claimed that the replies were apologetic; Still actions speak louder than words the running, pounding, hammering, and shouting continued unabated. It did have one good consequence, neighbor above them and I did bond over the shared aggravation, so I do give them kudos for making me a new lifelong friend, no matter what the source; even though I have moved that friendship stands!

From the owner: Modern and timeless luxury living…read more Let us introduce you to The Edison at Spirit Apartments, the newest destination for quality living in the thriving suburb of Lakeville. Our brand-new community welcomes you with an indulgent mix of amenities paired with gorgeous carriage homes with private garages. Even in a city recognized for an exceptional lifestyle, these apartments in Lakeville, MN, manage to move the bar one level above. Choose from a unique mix of one-bedroom, two-bedroom, and three-bedroom apartment homes, or opt for our carriage homes. Every floor plan captures the comfort of a well-designed space through expansive living rooms, abundant storage options, and airy interiors. Enjoy 9-foot ceilings throughout, luxury flooring, gorgeous kitchen and bathroom cabinetry, and full-size washers & dryers in every unit. Our Lakeville apartments also feature a cozy patio or balcony that will be a favorite for every household member, including cats and dogs. Schedule a tour now!

Many fees charged by the new management has happened recently repeatedly to many tenants. For…read moreowning a dog, for being a smoker you will be charged hundreds of dollars. If you live near someone who has a dog or smokes you will be barged hundreds of dollars. There aren't care takers to clean outside the buildings so tenants pay fees instead. The pool isn't heated as advertised. It's open two months a year. Every other day it's closed until noon for them to put hose water in it and buckets of chlorine! Was $999 for a 2 bedroom now it's over $1300 with nothing but the place getting worse!

From the owner: The Oaks of Lakeville! We offer the largest floorplans in the area…read more One bedroom units at 800 sqft with prices starting at $799! Standard two bedrooms at 900 sqft starting at $899 Large corner two bedrooms at 1100 sqft starting at $999 All Utilities included less electric and cable/internet! Laundry and storage units provided. (Laundry coin operated) Garages Available! Large center courtyard with charcoal grills, picnic tables, a new children's playground and a great pool with sundeck!

If I could give a zero rating I would. Staff is not helpful and will ignore issues until you stop…read morecomplaining about them. My countertops were supposed to be replaced before I moved in. It didn't happen until after I moved in. It had to be redone because it was done terribly the first time. The adhesive spray from the countertop ended up on the carpet and wrecked my roomba. Staff said they would contact the company and get it resolved and get me reimbursed for my brand new roomba. Staff just ignored me until I stopped asking about the resolution. None of the cameras work. Even in the package room. packages go missing and they claim "it wasn't caught on camera." even in the lobbies and the garage. every time I asked for camera footage they just respond with "the camera didn't catch it." I moved out 1.5 months early (but paid my full lease). I let them Have the keys back early so they could prep for the next tenant. They ran up an 80 dollar electric bill when my apartment was completely empty (it was 20 dollars the previous month) and refuse to help pay any of that bill. If I didn't try to do the nice thing and let them in early, they would have been responsible for the bill. Don't do them any favors- they will do whatever they can to screw you out of every penny.

I wish I could rate 0 stars. Management is absolutely disgusting they showed up to our apartment…read moremany times without notices, we finally got cameras because they continued. If you get any sort of assistance they treat you horribly and will try to get you out asap. The elevator also started on fire/exploded and now we don't have an elevator and will be without one for 3 months and had to move out without one. It took us SIXTEEN people to get everything moved out of the FORTH floor and they threatened us with the sheriffs and we called them ourselves and they told us they were too busy as they had bigger things to deal with. I walked out of my apartment heading to work and I was locking my door and had an african american little boy touch my butt and the mother was right there and said NOTHING. They are greedy for money and have no sympathy even during a pandemic. Stay away from here if possible. They tried to charge $12k in move out fees when the carpet needed to be replaced when we moved in and it never happened.

Lived there for a year. Thank god it's over. Submitted an 11 page documented timeline of all the…read morecrap we dealt with while living there. This is included the emails, phone call times, etc. We weren't able to tour our exact unit prior to moving in, just one "similar". Even though in the leasing agreement AND the paperwork regarding the terms of moving out - it clearly states that your unit can be shown at anytime for future residents. When we moved in. Our apartment instantly smelt of cat urine. BAD. After 2 months of going back and forth with management, we finally got the carpet replaced. (Only in the living room) both bedrooms were still ruined. ** I have pictures of the ripped up stained carpet ** We received 0 compensation. The afternoon we went to turn in our vacating notice.. my boyfriend got stuck in the elevator for an hour. ** I recorded video the entire time ** Carla, the manager - guilted us for wanting to call the fire department after many failed attempts of opening the doors, and the maintenance worker not returning her calls on the "emergency line". She honestly told us that if we called she would have to pay a fine. OF COURSE YOU HAVE TO! AS YOU SHOULD. Your elevator doesn't work and your resident has been stuck for the last hour. Again, no compensation and not even a follow up later. No apologies, asking how we are, nothing. This is honestly only a couple examples. Can't forget them saying we didn't pay our last month of rent (when we had autopay set up until our move out date) They then wanted to charge us, and for us to write a new check. Even said they couldn't re-process the online payment. They'd try, but "just in case" we should write a check too! -- Huh. Auto payment worked just fine after we refused to write an additional check. Carla is scum. Not sure who her trainer was, and I'm also not sure who her manager is. Clearly they don't know how things are being managed. I reached out to the "Vice-President" and she asked what the issues were - and never responded. So professional! If anyone wants the document -- feel free to contact me. This place is horrible and overpriced for the "luxury" home you live in, and the service you are given. I'll post the pictures of the destroyed carpet that we would've definitely smelt had we been given a tour of our unit prior to moving in. Anyone would've smelt it. Management is extremely shady. Anyone that knows what cat urine smells like knows how bad this smelt. This isn't an "accident" it's a cat that clearly was doing this all the time. The management didn't smell this in any of the walkthroughs? They replaced it for us for free (as expected) no compensation for the inconvenience though!

Unfortunately I have to provide a star in the review, other wise I might consider a 1/4 star - for…read morethe price of these "Luxury" apartments & townhomes it is anything but Luxury! After several complaints of the complex failing to shovel, plow or salt after storms, the property became a layer of ice from packed down snow leading to me slipping and falling in a crosswalk and resulting in 4 chiropractor appointments in a 7 day period. I have asked 4 times (3 in person and 1 via the Hearthstone website) for a manger to contact me regarding my injury - no one replied, however, when we held out paying rent until I spoke with a manager they were quick to post their nasty-gram about being late on payment and then threatened eviction - ARE YOU KIDDING ME. When I spoke to Christine, the "interim" manager, because the previous manager recently was fired she told me that I was asking for a specific manager and she was only there part time and that not paying my rent has nothing to do with slipping on ice and that she can't have an instant salter at the property at all times... ahh wake the hell up, that is the job of the Landscape company - don't be so F'n cheap and tell them not to salt! I explained that I should have to ask repeatedly to speak to a manger regarding the situation - The management and corporate office lack some VERY serious people skill and understanding of service. I used to own my own company in Vermont that did property maintenance and have work for companies throughout New England that did property maintenance (ummm, yea, it is a snow belt and doesn't get any less snow or cold than Minnesota - CHRISTINE) I know for a fact that you can plow snow DURING a storm and keep walkways clear and SALTED during a storm and not have ice build up AFTER a storm and if it is too cold for salt - shocker - sand works GREAT! This place is a S-hole for the amount that is paid (although John in maintenance is a cool dude and I feel bad for the crap he has to deal with). The management does not care about the tenants, only that they get their rent on time, regardless if they don't respond to your needs - if you are thinking about moving to Hearthstone - DON'T! Kingstown apartments on 157th are much better maintained and cheaper - glad I'm moving out in 2 weeks!