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    Area Rentals Inc

    5.0 (1 review)
    Closed 7:00 am - 4:30 pm

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    8 years ago

    They are life savers. Professional and courteous. Rented a scizzor lift and will be back for more. Thank you.

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.9(122 reviews)
    1.7 mi
    $$

    I had a horrendous experience with Lowe's online ordering and delivery. It delayed my project by…read moretwo full days. Their website promised same‑day delivery if the order was placed before 2 PM. I placed mine around 10-10:30 AM. By 7:10 PM, the tracking still showed "preparing order," and although the virtual assistant eventually connected me to the Union store, the phone rang for 15 minutes with no answer. The next morning, I called again and learned the order was just sitting there because no driver accepted the delivery. The associate stated Lowe's uses an Uber‑style system for same-day large building materials as well, which makes no sense. I offered to send a representative to pick up the order myself but was then told the entire order had been switched to the Paterson store because one item wasn't in stock. No notice, no communication. Paterson is too far, so I canceled everything. A second order for cabinet hardware was also mishandled. Cabinet hinges were sent to a Staten Island lockbox, and the cabinet handles were canceled because they weren't actually in stock. The website should clearly show "out of stock" or "not available at this location." The website, ordering system, logistics, and tracking are all poorly structured. Shoppers beware. I will be placing my order with Home Depot instead.

    I had an order for pick up and the staff was great in helping me get the order. While we were…read morewaiting for them to bring out the order a few staff members approached us to ensure we were being helped and if not to attend to us. Probably some of the best customer service I've ever experienced everyone was so kind.

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    Area Rentals Inc - hardware - Updated September 2026

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