I was in Instagram browsing and Azura medical spa showed up on my feed. I noticed that they have…read moretwo locations, one in Charlotte and the other in Belmont. Since I live here in Mt. Holly, I quickly choose Belmore location. Prior to committing, I reached out to the business through DM. I spoke this, I believe was the business manager, and she answered some quick questions. Since I'm a Black female I needed to be sure that there were Black employees who could address my concerns. She quickly assured me there were and I booked a consultation with Taquira. She was awesome!! She was knowledgeable and recommended what I needed to maintain my skin. She wasn't pushy and I enjoyed taking with her. I booked a session with her for the next week. I how to update you.

very bad experience, stopped in for a b-12 shot , said I needed appt, so made appt for following…read moreweek front desk , I'm here for B12 shot , waited about 20 min and said you guys must be really busy , girl at front desk not really, in the meantime a customer checking out talking with tech 20 min about her wedding plans, so I ask how much longer after 30 min I got in for my shot , but instead, she's taking all my vitals and asking me all kinds of health questions, so I tell her just here for a b12 shot , finally got the shot I was there an hour I have used a place in Charlotte no appt in and out less than 10 min. So I get back to front desk and they tried to charge me $150 . I've been paying $20. Never heard back never got an apology , don't recommend them at all!!!! I still get upset over them taking up so much of my day and being so rude to keep me waiting while they are discussing this girls wedding so very unprofessional ?

Always kind staff and explain everything thoroughly. They go over everything before every…read moreappointment

Excellent staff and very thorough. I will definitely be back to this location. The service is fast…read moreas well.

Did tattoo removal but had little to no progress. Not sure if machine was out dated like the place…read moreor if they were pulling a fast one shouldn't take more than 20 sessions....disappointing

Quick, professional, safe, cost effective and gets the results you want for laser hair removal. The…read moremachine they have adds a blast of cold so it is more tolerable especially if you are sensitive or have not done this before. The place is a little hidden on the corner and small but I would recommend

I had a great experience here and did not experience any of the issues others reported. I rarely…read morewrite positive reviews but felt I needed to in this case because there were so many negative ones. Yes, Dr. Brown has a little bit of a quirky personality but I'll take that any day for the quality of care I received.

Dr Brown maybe know in the Charlotte area due to popularity not Professionalism i have been in…read moreHealthcare for 30 plus years and worked with Surgeons who are far more arrogant than he is i guess if your looking for cosmetic procedure and products this is the man to see other serious skin conditions please find a True dermatologist whos not so pretentious and rude he acts as if hes doing you a favor with misdiagnoses and drug Rep induced treatment plans left anfer 1 vusit never returning

Alissa is my girl and I am telling you .....when she moves, I move...just like'dat. (LOL)…read more Location is awesome and off of Providence Rd. I've been going to Alissa for at least 5 years and I love her approach to filler and Botox. She's honest and conservative and when she informed me she had a new place, I was thrilled I made "the list" to tell. Place is wonderful. Staff is supper (hilarious) and kind. Also....I've wanted to do laser hair removal but knew that technology wasn't there yet until recent years. I didn't know where to go. Did some research and found out that Skin Spirit had the laser and the technician that knew how to use it. I had my first treatment with Reona a few weeks ago and I LOVR HER TOO!!! It wasn't painful like my friends said soooooo yeah. I'm finally able to get laser! Take all of my money Skin Spirit...just take it.

I had dermaplaning and a diamond glow facial with Reona and my skin looks and feels incredible. I…read morewould 100% go back to her for additional facials and treatments. She was so professional and talented. Ben at the front desk was also so friendly and helpful. I haven't had such pleasant customer service in a long time. What a lovely way to start a visit. The space is really nice as well. Bright, open, and they had a nice waiting area with refreshments and skincare products. I'll definitely return even though I'll have to drive down damn Providence lol.

Three wasted appointments, a trip to Urgent Care (due to the PA giving me a med that contained an…read moreingredient that I had informed them in writing that I was allergic to), a required 5 day course of prednisone( with all the manic side effects that go along with that), an still-unresolved rash, a blown off in-person check-in with the PA (The front desk told me "Come back in two weeks" - no "How is your rash? Are you better?") in the uptown office, and being left to cool my heels in an exam room for 30 minutes past my appointment time for the laser consult I wanted, before I ghosted them -and I never got the the original reasons that I went to this practice in the first place. I had such high hopes for resolution of a few minor issues. Now, I'm worse off than when I started this process. If anyone in this practice cares, they can reach out to me and I'll provide a full timeline. This is not how patients, especially new ones, want to be treated.

You normally don't find great customer service all around at a medical office. However, from the…read morefront desk to the doctor's to the check out everyone seems to enjoy their jobs and be there for you. A big shoutout to Tracey and Dr. Munavalli who took the time when I had to have some minor surgery. Dr. Munavalli actually listened to the fact that numbing does not normally work on me. Other Doctors seem confused by that fact and refuse to help find a solution. He took the time to devise a cocktail of different numbing solutions. It's the first time in my life I did not feel cutting or stitching. Special shoutout to Tracey the nurse that helped me both times. Thank you to Leila my PA who helped find the spots that needed treatment. And I love your personality! My fair skin does not make for great dermatology visits but everyones' attitude and understanding of my needs makes this the favorite dermatology office I've been to. Only one minor issue, both of my surgical appointments they were running behind. The first was 50 minutes, the second was 1 hour 10 minutes. It would be nice if you had a way of notifying us at check in so we could make it down to the cafe for lunch before they close.

ZERO PRICE TRANSPARENCY - I'm disappointed with my experience due to inconsistent pricing and lack…read moreof transparency. I purchased a package and had my appointment, then encouraged a friend to book afterward since she was on the fence. She signed a few days later and was offered a better deal that included additional areas for significantly less money. I understand promotions change, but there was no transparency that a significantly better offer was coming so soon. When I raised this concern, no effort was made to address it or offer any adjustment. The treatment itself was fine, but the pricing practices left a bad impression and cost them a repeat customer.

Once they get their money they literally don't care about customers at all. I paid for a full…read moresyringe of juvaderm beginning of may and I got the first half injected. I keep scheduling an appointment to get the rest of the syringe I paid for and they keep rescheduling it saying the nurse called out. Now the syringe has been open for over a month. They say it expires after a month and they're still telling me I can't come in. Avoid at all cost cause they will just take your money and provide no actual service. There's also no price transparency. They quoted me full price at $500 but I just got a text from them for a "deal quoting a full syringe at $460 saying full price is $700. Not a company to be trusted.

dr. Victoria Alexander with the kindest most patient provider I've ever seen. Her bedside manner…read morewas impeccable, and all my questions were answered.!

Attempting to have a place on my daughters neck taken care of. Front desk staff is cold and…read moreincompetent. Just hands you paperwork and does not greet you. We have now been 3 times. First appointment was for less than 10 minutes and were asked to do antibiotics, again. Her GP already tried this before referring out to here. Second visit, again no more than 10 minutes for him to say she needs minor surgery. On the second visit the office hounded me to reschedule calling the Friday before, the morning of and then about noon with her appointment at 345. They booked her visit during "procedure" time. We were told to make appointment for the procedure on the second visit and did for today 2/10. When arriving this morning we were told it was actually for tomorrow 2/11. This is after I called to confirm and got the automated message confirming 2/10. The front desk staff needs training in customer service badly. When leaving the on the second visit I had to tell them about the procedure scheduling. She argued with my daughter this morning that she booked it for 2/11 and that we got it wrong. We are done with this place. Two visits, no results. Nothing more than any walk in clinic could do.