Living in Aria has been one of the most positive influential experiences in my transition to Pittsburgh! I moved here from Chicago a year ago and was nervous about Pittsburgh's ability to "keep up" with my Chicago lifestyle. Living at Aria in the Cultural District was the best decision I made because it has showed me just how cool this city is. The building is a historic landmark and one of the most beautiful lofts I have ever had the privilege of living in. My fiance and I frequently comment that the exposed rafters and brick walls, high beam ceilings, state of the art kitchen and in unit washer/dryer make it a treat to come home to from our everyday stressful lives. The view of the Highmark building and industrial Pittsburgh architecture feel like I'm living in an urban happening city just like when back in Chicago.The building amenities and units are also very well maintained and are given immediate attention if so much as the refrigerator filter needs a replacement. I'm talking 24 hour turn around time! Not only are we lucky to be located in the up-and-coming Cultural District within walking distance of some of the best restaurants, theaters, sports arenas and music venues in Pittsburgh, the management team is phenomenal!!
Kristen and Jeff are a great team and encompass the perfect blend for basically any personality that walks into the building. They are both incredibly friendly, welcoming, and genuine while still providing a sense of being "on top of it" that exudes the perfect standard of professionalism. I feel so well taken care of and, it is a luxury to know that if there is ever a problem or concern it is given immediate attention. Jeff is a wonderful resident manager! He is always working with us guests to improve the building experience! He is so open minded when it comes to suggestions and is always thinking of new and innovative ways to take this building to the next level. His and Kristen's standards are high and their ambition to make Aria the best is noticed. It's an honor to be a part of that growth! I see Jeff also going above and beyond the call of duty with quick response time and genuine effort to ensure our comfort! He is someone the residents can rely on and represents the famous Pittsburgh work ethic that gives the building a reputation filled with integrity.
Kristen in particular has been a genius addition to their staff. There is no one that knows both the underground and mainstream scene here in Pittsburgh better than the building manager, Kristen Presutti! She is incredibly integrated in the Pittsburgh community and always has great suggestions about what's going on every day (or night) and where the hot spots are. She goes the extra mile to make sure her guests are "in the know" and feel just as connected to this city as she does! I truly feel you can add concierge to amenities offered in the building because of how above and beyond the call of duty Kristen goes to research any questions we have about just about anything! She is firm and professional but always treats every guest as if they are family. I have heard from many of my fellow residents how Kristen's amazing listening skills make her someone they can trust and count on during stressful times. Her people skills and ability to connect with a plethora of vast and diverse personalities is a rare gift. There is a huge community of residents here that frequently talk about how pampered and lucky the building is to have such a genuine administrator that actually really cares about each and every one of us. I also love that I can text and call Kristen with any concerns and she is incredibly prompt to take care of things and make things happen. Even when she has to be firm and give us bad news, she is always classy and respectful about how she conveys the news to us. This is also just what we, residents, see and doesn't even give us a glimpse into what is going on behind the scenes with additional admin tasks her job description demands. To be able to balance the two worlds without residents noticing shows just how truly professional and skilled Kristen is!
I truly believe in the culture and experience the Aria building, team members, and community has cultivated! Hats off to your brilliant duo management team because they took this gem of a building to the next level and turned it into what I am convinced is a rare and valuable find in the heart of Pittsburgh! read more