5 star service…read more First thing you notice as soon as you drive up to this gigantic hotel is that there's Xmas lights everywhere and Xmas trees and it's super festive and well decorated. Who ever they hired to do it all deserves a raise. Elevators are a little old school but you can take the stairs they're huge open cherry oak polished over sized steps beautiful! Our room was great bed was a little meh but I was only there for 2 days and our main focus was the spa. Now let's talk about that. Huge pool with a balcony over half of it with canopy beds for pure relaxation. The pool is cool as it's family friendly so there's a 50 spot for the kids and a 125 and 140 deep end. Hot tub was nice fits around 6 was pretty hot and relaxing. They also have this jungle rainforest water spraying section the lights go from red to orange with bird sounds. The sauna was great!! Steam room made me so happy with the hanging lights such a zen environment. Food! Breakfast is included but room service is a 15 zl ( big whoop) they brought in so much stuff that we were laying in bed in a food coma. AND they even make you a lunch to go so you can spend the day out on the mountain or walking around the strip in zakopane. 10 stars

Excellent location and very friendly staff. I was so excited to have a weekend getaway, relaxing at…read morethe spa and in my room. However the room has slanted ceilings and anyone above 5 ft 3 (160 cm) is sure to wake up and get out of bed only to painfully hit your head. We also had a minibar in our room, full of the usual snacks. We did bring our own drinks to store in the minibar, only to be to told that our room doesn't include it and the fridge is turned off. So I wonder, why give us the room with the fridge and let the hotel's snacks and drinks stay warm? Then for the spa. I had a wonderful eyebrow shaping, salt scrub and massage experience. As far as the pool area, it really is quite grand. My only complaint about the spa would be the low temperature of the jacuzzi. This experience was going to be two stars until I went to the free breakfast buffet today, and was overwhelmed with the delicious choices. Other than those few things I would say I had a just average experience

This is absolutely awesome place where I had a chance to spent holidays and weekend break with…read morevisiting Krakow friends from abroad. It is beautifully located hotel in Bukowina Tatrzanska , in Polish Tatra Mountains with absolutely great facilities for relaxation and just to have fun in thermal pools and standard ones. You might get water massages or just swim happily in the sun. There outside and indoor pools. Slides and grotto- whatever you wish with fantastic views around. Absolutely cosy and beautiful Spa and Wellness Club and hotel with great views and so professional and attentive staff. I would like to recommend and soon I will add some pics :) Please, please feel free to visit their website.

The staff are all friendly and very accommodating. I am here with a conference and the place is…read morepacked. If you stay here ask for a room on the mountain side with a balcony. We are in a room with no balcony and a view of the parking lot which only has one odd window that opens. The thermal pools are fantastic and as a hotel guest, included. We are well fed at one of their 2 restaurants. One is modern and bright and the other is regionally traditional. I prefer the regional restaurant as it has a better atmosphere I think. The smoked sheep's cheese is a regional speciality that I do not enjoy it at all. The hotel room is basic but comfortable. The only negative would be the pillows which are lumpy and uncooperative. The wifi is overwhelmed I think with all the conference goers and does not work most of the time.

I would go back to Hotel Sabała mainly for their breakfast, which is served in a spacious, stylish…read morerestaurant located in the main building. The wide selection of dishes, their freshness, and the general atmosphere is a great start to the day for anyone. That's why I highly recommend booking a room with breakfast. It's worth it. Usually, I use Expedia to reserve my hotels. This time our favorite accommodation wasn't available. Hotel Sabała is rated high. I chose a double economy room in the main building, with a city view (whatever it means). First, we were given room number 115. It is located at the end of the corridor on the second floor. It does not have a shower, only a bathtub. We asked for something else. The very nice person at the reception offered us two more options. Room number 109 and room number 415 in the second building, which was large and had a terrace. However, we decided to stay in the main building. The room was clean, fragrant and very cozy with a view of the parking lot in front of the hotel. There was a kettle with a selection of tea and coffee but no microwave or fridge. The TV was great, with lots of channels and perfect reception. The bed was really comfortable. The only drawback was the strange constant noise we could hear from the early morning to the late evening. At first, we thought it was something related to the pool because we heard gurgling and pouring sounds. Our room was located above the kitchen. Maybe it was some sort of filter? Anyway, it was pretty annoying. Next time, I would ask for the room with Krupówki view.

This is such a nice hotel; close to the action. I am here with a large group of 40+ people and the…read morestaff has been very helpful and accommodating. I am in a single room and it's gorgeous. Wood ceilings, beams, good lighting, huge bathroom, etc. On the downside, the internet is weak, there is no elevator, nor is there air conditioning or a fan in the room. In order to get air moving in the evening, I have to have the windows open. Unfortunately, there have been people talking, shouting and laughing loudly outside my window on the apartment balcony across the parking lot and it's after 11:30pm in the middle of the week. Not much the hotel can do about that. Still, I think the positives outweigh the negatives. I would definitely come back. Maybe I would ask for a room on the other side of the building. :)

Exquisite hotel in a picturesque part of the world. Enjoy the great outdoors, then unwind with top…read morenotch accommodations.

Kasprowy is a wonderful property with full service plus all kinds of extras. The hotel has the…read moreusual strengths and weaknesses, but overall meets the needs of several types of guests. I have stayed at the hotel several years in a row during the New Year holiday week, and each year has been better than the last. At one point the restaurant service was just okay, but on the latest visit the staff was dramatically improved, so there must be some good changes going on in management. The ski mountain next to the hotel is fun and exciting. It does draw a good crowd, so staying at Kasprowy with ski in, ski out is truly a great experience and offers time savings, especially when you have a family with kids and all of the gear. The on-site ski shop is very fast and helpful if you have any kind of equipment breakdown! The hotel is a short walk from the main street, but it's also nice to be away from the craziness, and to be in a peaceful retreat. The views - Wow! Such a treat to wake up and go for a walk to the banquet room and look out at the mountain scenery. We will certainly come back to Kasprowy year after year, and we look forward to additional upgrades with the new management in place.

After initially booking the room through one of the online booking sites I had trouble getting in…read moretouch with the hotel regarding my reservation. I've called the hotel several times but was not able to reach an operator or the reservation desk. There is still some construction in progress so don't be surprised if you hear loud banging from the 5th Floor at 8:30 in the morning. The breakfast buffet was really nice and the hotel restaurant had a really nice dinner a la carte menu, the restaurant staff was better prepared then I thought, I was really impressed! If you are looking for good regional food, try the downtown area or any other place, just stay away from the Tradycyjna Restaurant which is also part of the hotel (another building) rude service and questionable food. Other feedback: - not enough free parking spaces -well appointed rooms but the single beds made into a double are not that comfy and have really small blankets. - general lack of organization - poor lighting in the hallways - getting to your room can be an adventure, in some cases you will have to take one elevator down and another one up. - not enough staff to answer phones - no decaf coffee - no room service menu - no concierge service Please don't get me wrong, this is probably one of the more comfortable hotels in town, just be prepared, I guess I am spoiled :)

Huge hotel, so I was afraid of massive amounts of people at the facilities. But actually the spa…read moreand the pool were quite nice and not too crowded. The rooms are nice and spacious. Buffet is 4/5. One annoying thing was finding a space to park in the huge parking lot, especially because it was icy and not shoveled properly. Overall a pretty nice experience.

Let me start by saying it's a nice, clean hotel and the restaurant/bat on the main floor has…read moreabsolutely delicious food. However, there are some drawbacks to this hotel. First, I never really felt welcomed by the staff. I found them to be a bit cold and standoffish. I did notice nicer interactions with other natives, which only lessened the experience for me. The other issue was with the room. While nicely appointed and comfortable, there's no thermostat. The only way to manage the temp was by leaving the door to the deck open. Not the best case when you're trying to sleep and there's noise outside. The maid service was so-so. They forgot my room once, and when they didn't, it all seemed a bit half-assed. Overall, it was a nice enough 5 days, but it could have been better.

I apologize in advance. I do not speak much Polish, so I am writing in English. I would suggest…read moreGoogle Translate or Babbelfish to translate my review. While the hotel ended up being a mix of good and not so good attributes, it began poorly. Check-in is supposed to begin at 2pm. However, our room we were told was not ready. On vacation, we were not in a rush, so we headed to the bar for lunch and Okicim. Nevertheless, when we check again after our meal, there was still no room ready. This was starting to get a little annoying. Finally at around 4pm, I found the most senior agent at the front desk and told him straight up that two hours of waiting was more than enough. Either they find a room immediately and compensate us for our time - magically a room suddenly opened up! The room was clean and had a nice view (though I imagine there isn't such thing as a bad one. It would have been nice to have more bottle water. They only provided two tiny bottles. On the plus side, we did enjoy our tea, Dilmah. The restaurant was our favorite place at the hotel. We went there for most breakfasts and dinners as they had delicious local cuisine. My favorite dish was the Mountain Trout, served with stewed vegetables with prunes and potatoes covered in a local cheese. Oh, plus you could secure some free wifi around the restaurant; everywhere else it cost money. Our least favorite aspect of the hotel was the pool. After a day of skiing next door, I was really looking forward to a dip in a hot tub or at least a warm pool. There is no hot tub and the pool was quite chilly. As a result, we did not spend very long there! Finally, make sure to take advantage of the hotel shuttle. Its limited schedule is on a little sign out front. It goes downtown, the bus depot, and the cable cars.

Breathtaking views in the crisp, clean mountain air. Clean…read moreproperty with restaurant, bar, indoor pool, hot tub, wet and dry sauna. Washing machine is onsite, although it was not working properly during my stay. The staff is helpful--some English speaking; Google translate app worked well for communicating otherwise. Breakfast spread in the morning was really outstanding, with many offerings. There is a church and a convenience shop within walking distance. Just a fantastic place to visit, especially if you want to clear your mind, and get away from it all.

Brilliant place- I would like to recommend Bukowina Tatrzanska for the weekend break or long stay…read more It is great place with wonderful Tatra's panorama located 15 km from Zakopane. It is really great in there for short break or longer stay but Pensjonat Orlik is kind of special :). Very comfortable, conveniently located with lovely decorated rooms - they used wood and traditional Polish designs from mountains. Restaurant and food is delicious and very helpful staff. You can have relaxing time in Spa and Jacuzzi and also other attractions from the mountains. Please do feel you can have nice time and views and attractions for sure and great time to spend there.