Great experience. I was leery using a new service, no more. Exceptional service. Already booking my…read morenext appointment.

Great quality cleaning service! Thank you will use again…read more Fast quote and fast schedule and were on time Easy payment and accepts credit card payments

My House has never looked this clean!…read more "I cannot recommend Cleanbee enough! I booked a deep clean and was absolutely blown away by the results. The team arrived exactly on time, was professional and friendly, and got straight to work. What impressed me most was the attention to detail. They didn't just wipe down surfaces; they cleaned baseboards, ceiling fans, and even behind the appliances. My bathroom sparkles like it's brand new, and the house smells incredibly fresh without that harsh chemical odor. It feels like a huge weight has been lifted off my shoulders. I will definitely be booking them for regular monthly service!"

Here's a more polished and professional version that still clearly communicates the issues:…read more We hired this company for a cleaning service, and unfortunately the quality fell well below expectations. Many areas remained visibly dusty, including the floors, baseboards, and window sills. When we contacted the company to discuss our concerns, rather than acknowledging the deficiencies, they suggested our expectations were too high and did not take responsibility for the quality of the work performed and offered a lousy 10% off. Additionally, we were charged for the higher-tier service package despite requesting the lower-tier option. We initially did not object to the additional cost, assuming the enhanced services had been completed. However, after reviewing the scope of work, it became clear that many of the added services associated with the higher-tier package were either not completed or not completed to an acceptable standard. As a property manager who regularly works with service vendors, I cannot recommend this company based on our experience.

I know this will sound a little overboard, but this service has been extraordinarily essential not…read morejust a luxury: I suffer from a crippling disability and having the crew come in and help take care of my house provides me such a clean environment organized that I am able to function better and my mental health is better. I know this sounds very deep and almost clinical but I can tell you after years and years and years of suffering. This is a service that I trust and I'll say that again, I now have complete trust and Rosa her crew and I really believe this is helped so much. I will continue to use the service as needed, and encourage others to feel comfortable in the fact that they will provide a good cleaning a good price and are consistent. Thank you for your help. I'll see you soon.

We used this company to do a deep/move in clean when we closed on my mom's house. They did a decent…read morejob upon first glance- like the floors were mopped, blinds dusted, the counter tops were cleaned and it smelled good. But over the next few months I have found many things that were missed. Two chandeliers were not dusted, several fans had not been cleaned, cabinets were still dusty and dirty, there was still grease caked on the kitchen backsplash, and the tops of the cabinets were filthy. In a nuts shell, many things above eye level were missed. I have spent a lot of time cleaning the house myself since this service was provided to us, and that is something I was trying to avoid by hiring this company. I would have assumed that having 5-6 women cleaning the house for 4 hours would have been sufficient enough to have an empty house move in ready, but now I'm wondering what all they were doing for those 4 hours for it to still be this dirty after they left. Reply to owner 5/13/26- At the time of the cleaning walkthrough, I was given 5 minutes to tell the crew what was missed. Obviously, I was not able to climb up on a ladder and inspect every single ceiling fan, high shelf or chandelier in that time, nor would I want to. I have been working on my mom's house for 5 months fixing things and remodeling it, and over that time have found a significant amount of dirt and grime that has remained. My mom has not yet moved into the house, and still today, THE HOUSE REMAINS EMPTY. So the filth left in the home was not made by us, it was from the previous owners who moved out in November 2025 (your cleaning was done 12/11/25). When I say "filth"- I mean a THICK layer of dirt, grease and dust. When changing out lighting fixtures and ceiling fans, I should not have to wear a hazmat suit to prevent falling dust from landing on my head or from having to inhale it if the house had been thoroughly cleaned. And no one has cooked anything since the previous owners moved out, so I'm not sure how you would explain the sticky grease on the backsplash that I have had to scrub off myself. Did I mention- THE HOUSE REMAINS EMPTY? I am not seeking compensation, I am simply giving an honest review of the service we received in December. I realize that I could have reached out earlier, but I was not as bothered at that time. Now that I've been working on the house for months, I have had plenty of time to find all the areas that were overlooked and all the cleaning I have had to do has become beyond frustrating. That is why I am just now writing this review. I also think it would be nice if you, as a business owner, would take some accountability of the situation, instead of throwing the blame back on the customer by saying "you have obviously been living in the home for the last 5 months". Is it "obvious"? Because again, did I mention- THE HOUSE REMAINS EMPTY.

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

Admittedly, this is my first time hiring a cleaner for my house. Recently however, between work and…read moreeverything else, I haven't kept up on the cleaning as well as I would like. I have company coming over this weekend and yeah, it was time to hire a cleaner. I found Carole's House Cleaning as a stroke of luck while searching for local cleaners. The website could use a bit of work (for example, no option to pay online yet), but the booking process was still very easy. I was able to schedule a cleaning for the very next morning (with less than 24 hours notice!) If for any reason you decide to call about your booking (I had a few questions since I'm new to this), know that the Customer Service operator(s) were very responsive and transparent. Isabella showed up to my house on time, was very polite and friendly, and took great care to walk me through what she would be doing in each area. After a quick tour of the cleaning areas she jumped right into it! When it was done, Isabella showed me each of the areas she worked on, the difference was night and day! I will be working with this team to book routine cleanings for the future! Thanks again Isabella, I really appreciated it!

Update: Second cleaning visit…read more Brian arranged our second cleaning. He was excellent in communicating with me the change of cleaner and the exact time frame of her arrival! I appreciate that! Today, we were assigned a young woman named Chase. She was on time, polite and a hard worker. I like the job she did and have booked another cleaning with her.

I was able to get an appointment when I needed it short notice. The team did a fabulous job for a…read morereasonable price. Highly recommend!

BEWARE! I used Perfectionist Cleaning for window cleaning in April 2023 and had a great experience,…read morewhich is why I hired them again in April 2026. Unfortunately, this second experience was completely different. I was told they would arrive between 9:00am-10:00am, but after multiple calls throughout the day, they didn't show up until 3:00pm. The crew that arrived did not speak English, rushed through the job, and the quality of the cleaning was poor. I had to go back and clean numerous streaks myself, and there was still bird droppings left on several windows afterward. The worst part, however, was the damage they caused to four of my window screens. One worker even knocked on my door to ask my husband to help bend a damaged screen back into shape and force it back into the window frame. (You can clearly see their cleaning supplies in the background of the attached photo of window #1.) The screens are now bent and damaged to the point that several windows can no longer be properly opened because the gaps are so large that bugs and debris can get inside. One window will not open at all because the damaged screen is obstructing it. After multiple attempts to resolve the issue and request reimbursement, Perfectionist Cleaning claimed the screens were already damaged before they arrived. That makes absolutely no sense considering we could open all of our windows before the cleaning, and now we cannot. My husband also sent photos of the damage, and they responded by claiming the photos were of "different windows." We are honest Christian people who simply wanted our windows cleaned and instead ended up with damaged property and a company refusing to take responsibility. With a baby on the way, we cannot afford the unexpected cost to replace multiple window screens ourselves. After reading other recent reviews, it appears this may be becoming a pattern for this company -- damage customers' property and refuse to fix it. DO NOT USE THIS COMPANY!

We booked Phoenix Home Cleaning for a deep clean after doing a ton of work on our rental property,…read moreand wow--they exceeded our expectations. The place was dusty, messy, and in need of serious attention after renovations, but their team came in and completely transformed it. They were prompt, professional, and incredibly thorough. Every corner sparkled, baseboards looked brand new, and all that post-remodel grime was gone. It honestly felt like walking into a brand-new home. If you need a deep clean that actually feels deep, with an easy to understand price, look no further. Phoenix Home Cleaning did a tremendous job and we'll definitely be using them again!

Very happy with the service and product! Polite. Quick. Thorough. Clean!…read more I hired PHC for a move-in 3 days prior to obtaining my keys. Jesse met me at my new place for a cleaning. He did a move-in clean of my 500 sq ft studio in under 2 hours. I will be scheduling again!

Very communicative and they did a great job cleaning. They even did a little a little extra that…read morewas not asked of them.

I scheduled a cleaning appointment for my rental property, confirmed the date/time, agreed on the…read morefee, and even sent the address the day before so there would be no surprises about the location. The property is almost an hour away for me, and I drove there specifically to unlock the home and meet the cleaner at the scheduled appointment time. Right when the appointment was supposed to begin, I received a message saying she could not make it because the drive was "too far." This was disappointing because the address had already been provided in advance, and travel distance should have been considered before confirming the booking. I normally understand when emergencies happen, but after reading another review describing the exact same issue -- a last-minute cancellation because the location was too far -- this seems more like a pattern than a one-time situation. Professional communication and reliability are extremely important, especially when clients are arranging schedules and driving long distances. Unfortunately, this experience was a major inconvenience and wasted a significant amount of my time and money. This pushes back my rental turnover time. To your response: You knew the area our home was located days in advance, and the exact location the day before. Yet you waited until the time of our appointment to cancel because it was inconvenient for you. (Not because of an emergency, which would be understanding) We took time off of work to drive an hour to open our rental for you. Thank you very much for wasting our time.

This is an update to a previous review of two stars. After complaining to Laura about the…read moreincomplete cleaning of my house, she came over and redid everything to my satisfaction. She told me she would talk to the couple who originally cleaned my house and let them know what they missed. I am more than satisfied and Laura will come back for the next cleaning herself ensuring the job is done right the first time.

My house is glowing! And doesn't smell like bleach! Laura and her team did such a fantastic job…read morecleaning my entire house, treated everything with kindness, very professional and all were so friendly. I literally don't want to touch anything it's so clean. Highly recommend...but don't take my time slot for our next cleaning!

I requested home cleaning for a two storey home at the last minute. Price was arranged. I had…read moremisjudged the size of the house and it's smaller than I had said. And I was told that I would get a credit for that. But I was charged another $85+? However, Tammy was great in cleaning the home. Make sure you have the right home size before you order service. I don't believe I was told I would be billed extra $85+ I'm giving 4* because of the extra billing.

I recommend this company. I made an appointment through Yelp. The process took little time…read more Appreciated the checklist so I knew ahead of time what would be included in the regular clean. Kimberly did a great job and will use them in the future