Walked into the branch on Decatur near Walmart to cash a check made out for Cash on a BofA check…read more This was for her work. I,am not on the account nor do I have an account with them but figured since it was made out on a BofA check, there would be no problem. I handed the teller the check and my ID. After several questions about my banking habits, the check was cash, however, there was an $8.00 service charge. REALLY? For a check made out on your own check. Some banks are really scraping the bottom of the barrel for more cash.

The service was wonderful! I needed to make a deposit and sign signature cards with my brother, and…read moresomeone from your office kindly offered to assist us. Thanks to their help, we were able to get everything taken care of smoothly. Thank you again for the excellent support!

Drive thru bank teller closed outside, 1 bank teller inside (no hello, how are you or have a nice…read moreday) while 2 customer service bank tellers chatted at their desk.

Unfortunately, Wells Fargo is full of lazy staff I had to shell over $100 in notary fees for a…read moreservice that should be completely free to me from this bank as a customer of more than 15 years. Mind you in the 15 years I've been here I have not been able to get not one document notarized. The teller refused to help me with only about four people in the bank and maybe five other employees available. Lazy and because of this state that's broken the camels back I will be closing my multiple accounts and switching banks.

I have an account with BANK OF AMERICA. They said I couldn't cash a check, so I deposited it and…read morethey said the funds will be available the next day, but they lied. I have to wait a week , the manager is a dumbass and a liar , don't trust them with your hard working money corporations like these will fuck you over

Every time I have gone there, their business line is never open.Whats the point/perk of having a…read morebusiness account? All the other locations fast and flawless but this location is far from that. Also when i finally did make it to see a teller , she gave me back someone else's passport. I had to tell her it must've been the customer before me

Recently moved to Las Vegas and wanted to open a local account. I wasn't waiting long before Tania…read moreM. called me to her desk. After some casual conversation, she got right to opening my account, everything went smoothly, and she was able to answer all of my questions and I had full services that day. I've worked in finance for, just shy of 10 years, I know what to expect as a member because I know what's expected as an employee of places like this. I believe Tania M did amazing job. Kind, helpful, courteous, and engaging. Nothing like some of these other, older reviews. In fact the next week my Husband opened his account at the same location, not with the same representative but, still a great experience.

The ATM machines at this branch never work. It's the closest branch to my home and 9/10 both…read moreoutside ATM machines aren't working.

Opened a checking and savings at this location the other day. The staff was very friendly and…read morehelpful. I even got $100 in free groceries from smiths. You have to open the account, then buy the groceries, then they credit your account wiry proof of purchase( the receipt). It has to be done all on the same day. Overall I had a great experience!

This branch helped out my bro and I big time! She handled a difficult transaction that branch…read morelocations usually don't deal with. Went above and beyond, and what could've been a bad situation turned out good!

This is the worst bank ever. They that their community is made up of mostly seniors and on the 3 of…read morethe month is check day, and they are never prepared for the work load. This is ridiculous for 80- 90 and disabled seniors to have to wait up to an hour to get their money. You all need to do better. My family has been with you all for over 40 years and it is totally uncalled for this much of a delay

As you open the door, your greeted by a security guard. He's a sweetheart! Greeting each person…read morewith a Hello Sir or a hello ma'am. He held the door open for us to make sure that everybody got an eye contact smile. This is where this bank takes an abrupt change. They're nasty they're evil tempered, and none of them seem to be at all concerned with customer service. I would say maybe it was that we had a request. It was out of the ordinary, but they never even let us get to the point of our request because of their nastiness! I can't imagine any occasion that I would make myself go back into this bank. Unless I wanted to talk to a nice security guard, I'll just avoid this place all together.

Great experience!! Everyone was so nice, helpful and so friendly. Thank you it was worth my drive…read morethere . I was staying on the strip and had to get to a location. This one was it!!!

I walked in to Navy Federal, on Tuesday afternoon, It was very crowded, I probably waited about…read more30-35 minutes. Wasn't bad of a wait . But I noticed there were only 2 individuals helping customers. While a few others were sitting in their office not assisting anyone! ..mind you it's close to closing .. about 45 minutes.. anyways I have to give Elijah a Super shoutout.. that young man help 3 people before he called my name meanwhile there were 1 other gentleman sitting in his office not doing anything for about 35 minutes.., before he decided to walk out the door for the day! Elijah he continued helping customers one by one . He was so helpful very clear answered all my questions he was very personable kept a smile on his face... that is so important when you're sitting in front of a customer and you don't realize what type of day they might have had.. Elijah you are a representation of a Bank Customer Service Employee and we need more customer Service representatives like you.. You deserve to be shouted out.. I see you furthering your career throughout this journey with high expectations,..every time I walk in to your Branch I will be looking forward to saying hello" .. Thank you kindly,

I have had an account with ITCU (formally Ensign Credit Union) for over 20 years. I moved, however…read moreI still travel to Las Vegas to for my finances. I specifically work Karol. In the span of two years I paid down 20,000$ in credit card debt and invested 30,000$. She is the one to talk to for financial growth. She is bilingual and very welcoming. If she can't answer you question she does her due diligence to find someone who can .

I've been banking with InTouch Credit Union for almost 24 years and they have always taken great…read morecare of me. There credit card and loan products have always been the best rates I could find. Recently I had to make an appointment to speak with the branch representative to assist me with my account needs. I was impressed with the service provided and I also liked how quickly I was able to schedule an appointment with a representative. After my appointment with the branch representative the manager took the time to speak to me and make sure that all my concerns were addressed. I was very pleased with the outcome of my visit and I felt like a valued member of the credit union. If you're looking for a reliable bank that can deliver the highest quality customer service this is the bank for you.