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    Armor Storage

    1.0 (1 review)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

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    8 months ago

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    Hough's Sto-N-Go

    Hough's Sto-N-Go

    (1 review)

    My experience with this business was frustrating and pretty unfortunate to say the least. The owner…read morewith whom I had contact, Maybel, was extremely unpleasant. She was nothing but rude to me on the phone; to put this in context, my father passed away and it was my responsibility to collect his belongings in the unit. She was severely irritable when I asked her of the location where I needed to pay his rent -- when I asked her about the address, she replied with "I'm extremely busy right now" and it felt like I was the world's biggest burden. Sorry Maybel, but I live 2 hours away from Coldwater and I'm not familiar with the area as I havent lived there in 5 years and I currently live two hours away. She also threatened to charge me half months rent even though the storage unit was empty and I no longer needed it. The fact she dangled legal action over my head over a half month of supposed unpaid rent is completely bizarre. She's extremely defensive on the phone and there's absolutely no level of customer service with her. Normally I would support mom and pop stores, but if possible get a U-Haul rental storage or any other storage spaces. I would never want to do business with a person who treats someone this way -- especially someone who just lost his father. I will, however, disclose that she waived any late fees that accumulated after my dad's passing, so at least she was considerate enough to do that. Perhaps she is kinder with her (living) tenants. I hope that's the case, truly -- but my experience with her was awful and I do not recommend anyone to this business under any circumstance.

    Armor Storage - selfstorage - Updated September 2026

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