We have had nothing but success and reliability with them for many years. If you are looking for a…read morereliable low voltage contractor, you have found the right place. Bob

From the owner: New York Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout NY, NJ, & CT.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available New York Network Cabling and Fiber Optic offers telecommunications services in New York and New Jersey including Manhattan, Brooklyn,Bronx, New York City, Buffalo, Rochester, Yonkers, New Rochelle, Mount Vernon, Newark, Jersey City, Elizabeth, Staten Island and surrounding areas.

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

We are a small company of about 10 ppl and we moved and had Master Telecommunications set-up our…read morephone systems and paging system for 2 of our warehouses. Mr. Vadim was very pleasant to work with. His customer service is amazing. Even the after service. I definitely recommend Master Telecommunications.

From the owner: Telephone systems installation. Telephone system repairs…read more Phone system service. Office telephone systems. Business phone system. AVAYA telephone systems repairs. NEC telephone systems repair. Panasonic telephone system repairs. Samsung telephone systems repairs. Telephone systems sales. Best telephone systems. Phone system for small office.

Surprisingly positive experience - I forgot the manager's name but he was incredibly helpful…read moredealing with a difficult issue on my account. I suggest going here if you have any issues, they know what they are doing

After I was a victim of an edge-of-your-seat purse-snatching and high speed chase, complete on…read morethree-inch-heels and screaming obscenities, I recovered everything - except my phone. Lucky for me, I was overdue for an upgrade and replacing my stolen phone would be pretty minimal. I walked into the 46th &6th location at 7:15, knowing that they closed at 8:00 pm. I knew it was cutting it tight and I may not be able to get everything done. But by amazing customer service and some snappy descisions on my part, I walked out 20 minutes later with a fully functional phone. Thanks for being super!

I have been a T-Mobile customer since day one, after 9/11 specifically when I bought my first…read morecellphone or mobile, year 2001. In the early days T-Mobile did not have much coverage and could be challenging in remote areas. However, over the years the connection has been flawless. Better than Verizon (which friends constantly complain about) and better than AT&T another service provider that gets hacked often, IMHO. I had decided on this brand service provider carrier since they're affiliated with Deutsche Telekom in Europe. Thus, great connections whenever traveling. Now T-Mobile has 5G at the best price point, and it gets better and better for our family and household. It's a good decision. Five easy stars Thank you T-Mobile! "London's calling!" :)

According to recent reports T-Mobile is planning to eliminate human Customer Service…read moreRepresentatives in early 2026 switching to an AI dominant customer support footprint. So, you'll need to negotiate with a bot through their T-Life app whenever you need to open, close or change an account -- not to mention service or billing issues. I've had T-Mobile for two years and have been very pleased with the professionalism and responsiveness of their customer service staff. If they go full AI, I'm gone as I will not arm wrestle with a virtual being whose only conflict resolution skills will be found in a series of static, non-nuanced menus. I'm sure they've already run the numbers and have concluded if ten to twenty percent of their customer base takes a hike, their profits will still be just fine. In any case, I won't be sticking around to find out. One sorry star.