As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Because of the stellar reviews on Yelp, I brought my computer with a disc problem in to NY Computer…read moreHelp. They told me it would take 5 days to recover my data.. and that they would keep me informed on their progress. As I've had this problem before, this sounded reasonable to me, because it has taken about 5 days in my past experiences. It has now been 30 days. They have not done one thing that they say they are going to do with the exception of a return phone call today. They've told me many times: in fact about 10 times, my data would be ready to be picked up tomorrow or the next day. They also say they'll call with updates. Friday they told me it will be ready Monday, and so I took time off work Tuesday to pick up toward the end of the day. Now they are telling me 3 more days! WHAT?? I have no idea how they got this many 5 star reviews. They have done nothing trustworthy so far in this 30 day experience. At least be honest with people. I know enough about computers and data transfer to know bullsh*t when I hear it. 1 star. Beware.

We are a small company of about 10 ppl and we moved and had Master Telecommunications set-up our…read morephone systems and paging system for 2 of our warehouses. Mr. Vadim was very pleasant to work with. His customer service is amazing. Even the after service. I definitely recommend Master Telecommunications.

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Surprisingly positive experience - I forgot the manager's name but he was incredibly helpful…read moredealing with a difficult issue on my account. I suggest going here if you have any issues, they know what they are doing

After I was a victim of an edge-of-your-seat purse-snatching and high speed chase, complete on…read morethree-inch-heels and screaming obscenities, I recovered everything - except my phone. Lucky for me, I was overdue for an upgrade and replacing my stolen phone would be pretty minimal. I walked into the 46th &6th location at 7:15, knowing that they closed at 8:00 pm. I knew it was cutting it tight and I may not be able to get everything done. But by amazing customer service and some snappy descisions on my part, I walked out 20 minutes later with a fully functional phone. Thanks for being super!