They ended up charging me double what they quoted me, because my renters wouldn't let them do the…read morework so they charged me for the time they just waited around. I get back in town a few weeks after they did the "work" and my yard is drowning in weeds, even though they were supposed to gut all the weeds and claimed that they sprayed. My neighbor let me know all they did was weed wack, which the state of my yard confirms.

Superb job well done, 3rd time using them and we will continue coming back!read more

We used him at the height of his busy season when plenty of houses were being built. He was quick,…read morekind, and helpful in explaining options and the process. At the end, he thanked me for our business, when he probably had 10 houses lined up behind us and was very busy, he still took the time to thank us. We loved our experience with them.

Have been waiting since June 4th for the work to be done at my house. Was told 6-8 weeks which was…read moretotally understandable. After 10 weeks they quit taking my calls, have not responded to voice messages or answered any text messages. Now after 14 weeks I am assuming the work will not be done. Very unfortunate.

There return policy is they don't have one I bought some tubing and fittings and they were not…read morecompatible

Friendly workers and very knowledgeable. They were able to help us with the mess that our…read morecontractor left us with when he did a crappy job on our yard.

Thank you so much for taking care of our Precarious situation! U guys are amazing! I got home from…read moremy doctors appointment and It was done

This company is terrific. They are knowledgable and trustworthy. We use them every fall to keep our…read moretrees trimmed and healthy. Yes they're busy, would you prefer someone who has no work and little experience? I'm giving this review not for them but rather for you who needs tree service. You owe me big time. Lol

Love the local expertise regarding which plants and trees will survive in alkaline soil/water and…read morein the unique conditions here in the central Rockies. We had been spending all of our landscaping dollars at this business, then, as he was checking out, my husband encountered a social dilemma. The lady, blondish and middle aged at the checkout, was going on and on, gleefully discussing with a customer ahead of him, elated at the thought that Donald Trump would be going to prison. Literally doing a happy dance. This was in summer 2024 when a judge gave the jury bogus instructions. This ruling was later overturned by a higher court. But, back to the moment in time at that checkout stand. My husband was appalled that she would bring politics into her workplace. We figured the folks here were of a different political persuasion than we were, but no big deal, we get along with all types, right? But she took it over the top and just totally disregarded the fact her customers come in all types, including conservative in a rather conservative area. We haven't been back, because we just found her behavior so unprofessional. Would rate 5 stars for products and horticultural knowledge. They even give free classes! Customer service, though, at the checkout area should not include a side order of TDS.

I love the Pocatello Green House! They have always gone out of their way to provide me excellent…read morecustomer service, products, and pricing! They carry quality products, far superior to anything you can get elsewhere in town. Don't even think of putting weed guard from Home Depot's or Lowe's in your yard, as it will be a total waste of money. Their rocks are the most beautiful I could find anywhere. I'm so grateful Pocatello has its own quality Green House!!!

I tried to call and get an appt. In May........too busy, finally got an appt. for June 1st, nobody…read moreshowed up or called. Nobody answers the phone or answer texts. Sorry Kean, I tried to talk to you but I guess you don't want or need my business if you ignore your customers.

These guys have some of the worst communication and follow through I've ever experienced. (I have…read moretexts to prove this.) I called them to turn my sprinkler system on and they didn't show up until the following day (because I called and questioned them on their whereabouts) and even then they were an hour late. I had several broken heads, they marked them and said they'd be back later the same day to repair. Nope. Not even a call so I ended up calling them to get on the schedule. It took 3 weeks for them to do what they did and I still have a sprinkler in my front yard that they would not investigate. Told me it didn't exist. And I have to hire someone else to finish their job. It took 2 months to even get my bill from them. NEVER AGAIN. EVER.

Called for a bid, they didn't seem like they wanted to do my work anyway. They were reluctant to…read moreeven come give me a bid. But they did schedule a time to come give me a bid . . . Then never showed up.

Best team in town! Billy, Jennifer and their team saved our bacon after this week's wind storm!…read more One of our trees fell onto the main power line to our house dangerous! They were here within 30min of our initial phone call and had the tree removed within 24 hours. The team is professional, friendly and leaves the work area very clean and organized. This is the second time we've worked with GrassworX208 and I highly recommend them.

These guys are great! I saw them working at a neighbor's house a couple of weeks ago and asked for…read morean impromptu quote on trimming a 100-year-old box elder in my front yard. The tree was dangerously hanging over my house and my neighbor's house and had dropped a limb literally one day after the last tree trimmer "made it safe". It was an insurance claim waiting to happen. I was quoted $1500 to trim it back to where I requested, which I agreed to, and they got me on the schedule shortly thereafter. They spent the last 9 hours at my house and it looks so much safer now! In fact, when they had cut it back to where we previously agreed one branch was still hollowed out so I requested they cut off some more. They could have said "no" and driven off, but they broke out the chainsaw they had just put away and got back in the bucket lift. When they were all done, they blew off the leaves and sawdust from my rooftop and gutters, raked my lawn, and they even help out a local family by giving them the wood they cut up. When all was said and done I did end up paying an extra $500 for the extra work, but that was entirely by my request and they most definitely earned it. I'll definitely call Grassworx 208 for any tree-trimming needs in the future. WORTH EVERY PENNY!