Be aware of malpractice we had are 4 month old kitten die from the missed diagnosed of a young…read moreblond hair veterinarian that works there. She gave are kitten a clean bill of health and recommended we vaccinate are kitten, 7 days later she is dead. The manager from the clinic say the vet made a mistake but what does that mean I have a dead family member and they still want a bill for 900$. Be aware the clinic is in it only for the money not the heath of ur pets or they wouldn't have killed are Mabel. Users of this clinic be aware i wouldn't want u to go through what are family just had to deal with

From the owner: We have been committed to providing high-quality, compassionate, veterinary care to your pets and…read morefarms animals since 1973. Our veterinary care teams and facilities offer preventive care for young, healthy pets; early detection and treatment of disease as your pet ages; and complete medical, dental and surgical care as necessary during his or her lifetime. You'll find a wide variety of pet foods and flea products and other products for your pets health. Shuswap Veterinary Clinic offers 24/7 emergency on-call service for your pet's needs. The large animal team at Shuswap Veterinary Clinic understands the complexity and intricacies of large animal care for farms large or small. As veterinary leaders, they are committed to delivering the highest standards of animal care supporting safe and sustainable food production.

It's Christmas Eve and we're from the coast visiting my folks for the holiday. My 14-year old rat…read moreterrier had a spill two days ago and the limp the morning of the 24th looked a bit too serious. I went down the list of local vets and didn't have any luck until we called Vernon Vet Clinic. A receptionist named Tammy was genuinely concerned and made sure we got in to see a doctor within the hour. Doctor Phil looked at our dog with the same concern and expertise as our home vet. The clinic is big, bright, clean, well organized, well-staffed and very welcoming. It definitely put our minds at ease. Nothing was serious with our dog, but we were VERY happy and very grateful we got in to see someone Christmas Eve with their level of professionalism.

Dr.Frayn Suvi is one of the most incompetent vets. in Vernon…read more I was talked into giving my dog blood work for medication levels along with a checkup. The vet made no effort to contact me about the $200.00 work. I called 3 times to hear about the results. Finally had this vet call me back when I wasn't home, she said she'd get back to me the next day. Never heard anything, ever. A visit I had 6 months before this visit with my other dog. The meds. she prescribed was twice as strong as what my dog was getting previously, and didn't work. I had requested the vet. to order in the proper strength. She couldn't be bothered to do this. So I'm not a customer of this incompetently run business anymore.

Best care for my old boy. Referred us to a great surgeon for a large growth removal. Staff are…read more friendly and follow up with aftercare. Thanks.

So we called and booked an appointment a week in advance to get our sick kitty looked at before we…read moremove, and we showed up on time to find the doors locked and a sign saying their A/C wasn't working again! Just to be clear, WE DID NOT RECEIVE A PHONE CALL or any message informing us of this. Not only that, but the people that came to the door were so rude to my 80 year old mom she was in tears. They were not apologetic or sympathetic or offer to re-book or anything! They were mad at us for showing up and just kept saying, "We contacted everyone". I showed my phone log and stood there listening to any new voice mails, and there were none. They have been our cats vet since we moved to Vernon in 2019 and trying to find a new Vet now days before we move has proven impossible. The fact that we were not contacted is one thing, but they way we were treated, standing there in the scorching sun with our cat who was clearly in distress was mind blowing!

Very disappointed. Brought my cat in because she was twitching and weight loss. Vet put some med…read morein her and then said it was a thyroid problem. Another med was prescribed and it was daily And long term. I switched the food and my cat returned to normal. Makes me wonder if I was deceived...

Over the last 20+ years, 3 of my dogs have gone to Creekside vets. The vets are knowledgeable,…read moreprofessional and gentle. The vet techs are so amazing and supportive. I am one of those overbearing dog moms and they understand that. The only negative thing I would say is I wish they didn't charge so much - a simple 10 minute exam or 5 minute gland squeeze has been as high as $80. And I wish their charges were consistent. Sometimes these short appointments are $35, other times $80 - confusing. My current dog had two dental surgeries a few month's apart. Two vets did the surgeries. Because of their preferences (anesthetic, blood work, medications etc.), one vet charged $580 and the other $720. Of course I would pay anything for my girl, but was just disappointed in the differences. When one of my dogs was attacked and killed by another dog, they allowed me the time in one of the rooms to hold my dog and grieve for her. It was a traumatic time for my family, and the vet techs showed us great sympathy. I regret not formally thanking them for this. Overall, good, long-term people work here and they really try to understand how important the human/pet relationship is, balancing that with necessary, proper and compassionate care of animals.

Been here a handful if times throughout the years. Good vet and staff. They've helped me out before…read moreand gotten us in on short notice. They seem like they genuinely care and don't want to charge people like crazy. Vets are expensive everywhere. Good people and service.

I have been going there to pick up meds for my cats for the last 7 years and pleased with the…read moreservice and fair pricing. thanks!

Brought in a grounded bird I found on the road tand they took great care of it right away and are…read morevery engaged and made it feel like they cared about the bird.

From the owner: Welcome to Uptown Animal Hospital! We are proud to be a…read morelocally owned, comprehensive vet clinic for companion animals in Salmon Arm and the surrounding area. We value communication, teamwork, collaboration and low stress for pets and their people. We are welcoming new clients and new pets. It is our mission to treat each pet as if they are a member of our own family.