If I could give more stars I would, first time going to this groomer and I am absolutely so happy…read morethat I have finally found a groomer that works around my dogs abilities or lack of .The oldest has arthritist and can't stand for long ,so to my surprise they got down on the floor and did his grooming there. these girls are so friendly and pleasant to deal with that I would highly recommend them,My dogs are on the medium size but when I arrived there were multiple dogs all various sizes which was good to see that size didn't matter, they were quick time wise and very reasonably price.I will definitely be going back to them for my dogs sake because a grooming should not be torture for them or me Thank You so so much Ladies ,looking forward to seeing you next time Doreen & Shadow & Bandit 5/8/19

Hi ...I used to go to Ruffin it doggie spa in Oyama with Shannon and then she moved into bosley's…read morein Vernon. Her work has definitely gone down hill since since moving into Bosley's.. It's like a puppy mill of dog groomers! The shop is so tiny and hot hair is flying around.So many dogs there at a time. Barking noisy. My dog was unsettled by all the noise and chaos. On my last appointment she claimed that I was late and I told her I would check my text from her but I was sure I was on time. She snarkly told me don't bother I already checked! So when I left the shop I checked my text and sure enough I was right his appointment was at noon. She never apologized for her shortness with me. I always tip every time and had been a long term client of at least 10 years. Regardless I deserved recept. Axel was looking choppy his last few cuts and would cough for a while after leaving. Something was intuitively there about findjng a new groomer but I kept bringing him.The last few timesI also had to drag him in there. He did not want to go. So With quality going down hill, the chaos of the tiny shop and finally her rudness and inability to own up to her mistake I had enough. I have found a new groomer with a sanitary and quiet & modern shop. My dog loves going, he looks great and We are both very happy.

Great staff, friendly, affordable and accommodating. We have brought our pup there on many…read moreoccasions, last minute or planned and always welcomed with a smile. This is a great place for pups to play and be genuinely cared for.

Great place it was really affordable for us when we had to keep our dog there for a couple weeks…read more She texted us pictures of our dog hanging out and kept us updated and our dog really seemed to have a great time. Would definitely recommend 100%

Georgina was incredibly flexible and pleasant to work with (willing to take my dog for same-day…read morecare). My trip much easier with her caring for my dog, and my dog was more content after being with her than she had been in weeks. I will definitely leave my dog with her again the next time I am in the area :) !

So we called and booked an appointment a week in advance to get our sick kitty looked at before we…read moremove, and we showed up on time to find the doors locked and a sign saying their A/C wasn't working again! Just to be clear, WE DID NOT RECEIVE A PHONE CALL or any message informing us of this. Not only that, but the people that came to the door were so rude to my 80 year old mom she was in tears. They were not apologetic or sympathetic or offer to re-book or anything! They were mad at us for showing up and just kept saying, "We contacted everyone". I showed my phone log and stood there listening to any new voice mails, and there were none. They have been our cats vet since we moved to Vernon in 2019 and trying to find a new Vet now days before we move has proven impossible. The fact that we were not contacted is one thing, but they way we were treated, standing there in the scorching sun with our cat who was clearly in distress was mind blowing!

The staff here are very genuine and love the job they do. All my pets have gone here and I have…read morenothing but good things to say about them. They have always treated my pets well, and that's all anyone can ask for. If you are looking for a vet, then I believe 100% that this is the place to go!

I was evacuated quickly and needed to stop for pet supplies. The staff at the Vernon store were…read moreoutstanding. Thank you to Total Pet for giving us a break on much needed pet supplies. Congratulations on your compassion to those of us with pets in a extremely stressful situation. You rocked at a deviating time.

Needed to get a name tag for my pooch so came to this store. Wow! What a well stocked store, and…read morereally nice and helpful employees. I saw that they had a "do-it-yourself" pet bathing area and decided to give my dog a bath and all I can say is: their set up makes it so easy! I was done in about 10 minutes and there was no big mess to clean up, and they provide all the things you need. Other do-it-yourself-pet-bathing places charge $20, they charge $10 here and have and even offer a "first time free bath" gift so come here and check it out, you will be glad you did.

It's Christmas Eve and we're from the coast visiting my folks for the holiday. My 14-year old rat…read moreterrier had a spill two days ago and the limp the morning of the 24th looked a bit too serious. I went down the list of local vets and didn't have any luck until we called Vernon Vet Clinic. A receptionist named Tammy was genuinely concerned and made sure we got in to see a doctor within the hour. Doctor Phil looked at our dog with the same concern and expertise as our home vet. The clinic is big, bright, clean, well organized, well-staffed and very welcoming. It definitely put our minds at ease. Nothing was serious with our dog, but we were VERY happy and very grateful we got in to see someone Christmas Eve with their level of professionalism.

Dr.Frayn Suvi is one of the most incompetent vets. in Vernon…read more I was talked into giving my dog blood work for medication levels along with a checkup. The vet made no effort to contact me about the $200.00 work. I called 3 times to hear about the results. Finally had this vet call me back when I wasn't home, she said she'd get back to me the next day. Never heard anything, ever. A visit I had 6 months before this visit with my other dog. The meds. she prescribed was twice as strong as what my dog was getting previously, and didn't work. I had requested the vet. to order in the proper strength. She couldn't be bothered to do this. So I'm not a customer of this incompetently run business anymore.

The SPCA does great work, and I 100% support adopting from them - absolutely. That's why I was so…read moredisappointed when we went there one day to see what 'fur babies' were available for adoption. We pulled into the parking lot and were walking towards the office. A woman, who seemed very busy, asked us what we wanted. We explained that we were starting to look for a small dog to adopt. She told us that they didn't have any small dogs and then she walked away. We were like"...ooook" and we left. It's too bad that she didn't spend more time talking with us and take our contact info in case a suitable dog arrived in the future. Maybe if shown other options, we would have been open to more than just a small dog. I believe the SPCA does great work - it was just disappointing that this was an example of how employees are interacting with the public.

This is the way to find your family's next pet.... please. There are so many pets…read morerescued/found/dropped off here. Have a heart and let Fluffy come home with you. How about Rover or Flopsy Mopsy? There is so much suffering in this world and so much loneliness. Let a pet into your heart and you'll alleviate 2 problems at once. SPCA video with Sarah McLachan www.youtube.com/watch?v=9gspElv1yvc

This place is an absolute home away from home for your pooch. Our dogs are always super happy to go…read morehere, spend the day or days, and when we bring them home, they pass out in the vehicle before we make it 3 minutes away. Mike and Robb are very caring and attentive with your pets, and they become part of the family.