I have utilized Ward and Associates, and their predecessors, Musser Accounting for decades. Solid/…read moreTrusted/ Dependable accounts that provide an excellent service at a fair price.

I've been using Musser's for years for the business and personal accounting needs. The people here…read moreknow their stuff and you can bet they will not steer you wrong with advice. Looking for someone to do your taxes next year. Stop in you'll not be disappointed!! Looking for someone to take over payroll. They'll take on that headache gladly.

Small business that does a really good job compared to H&R Block and other major tax prep places…read more Good price and knowledgeable staff

Tax payer beware!! I have been going here since moving to Iowa 14 years ago. I have usually always…read morehad a pretty decent experience. I even referred my husband (then boyfriend) to their services even though he has been doing his own for years. He was pleased with the first year they did his taxes so we decided to use them again this year. This experience was less than acceptable. When we went to pick up our taxes the amount that was estimated for our return had changed drastically from what we were previously told. We emailed Kathy promptly regarding this concern to which she replied that there must have been something that had fallen off during importing them. We then emailed her 3 times following up for the correction to which she NEVER replied. My husband then called the office after having waited over a week for a reply from Kathy. Kathy wouldn't even speak to my husband on the phone and instead talked through the receptionist. Kathy claimed to not know of the issue he was referring to. This was impossible as she had already replied to one of his emails that had outlined very specifically our concerns. If you want someone who stands by their work and acts ethically, think twice before using the services provided by The Bookkeepers. We will NOT be going back and will be sure to tell our story to others in the area so they don't make the same mistake we did. Lesson learned. Professional companies are NOT always the way to go! If I could give them less than a 1 star rating I would because truthfully, that is what they deserve.

I have had Sam do my personal taxes for the last eight years or so. Glad they started a company…read morefinally!!

From the owner: I have over ten years' experience working as a bookkeeper, payroll specialist, accountant and tax…read morespecialist for small and medium businesses. I have worked in Quickbooks Desktop and Quickbooks Online my entire career, but am willing and able to learn whatever accounting software you require. I am a Quickbooks Certified Professional Advisor.

We will not be using this company again after this company messed up our taxes 2 years in a row…read more Both years, we placed multiple calls to them asking when our taxes will be finished/filed & kept getting a "Soon" or "Today", only for us to go into the IRS website that then showed our taxes had not even been filed. Was then told by this firm "Sometimes it takes a few days or even a week for the IRS to show we filed." Uh, no it doesn't according to the IRS, our friends & other past experiences. Only after repeated calls (at least a dozen) did we see movement. From start to finish it took about 2 months to get our refund after they would either forget to submit them or they got pertinent details of ours incorrect. Plus, they told us incorrect tax information. For example they told us if we did business with firms out of state, we'd then have to file taxes with every state those businesses reside in. Totally incorrect! So please, if you don't want to have the major headaches we had with Accounting Associates West, use any other firm.