Ann Hartz CPA was recommended to me by an employee of a large Des Moines business accounting firm…read more I was looking for a hard-to-find combination of professional grade competence, excellent customer service and reasonable pricing for my personal tax work. I found all of that at Ann Hartz plus a willingness to discuss complex concepts.

Does not quote rate and bad communication with clients. I do not recommend this tax service l!read more

I have utilized Ward and Associates, and their predecessors, Musser Accounting for decades. Solid/…read moreTrusted/ Dependable accounts that provide an excellent service at a fair price.

I've been using Musser's for years for the business and personal accounting needs. The people here…read moreknow their stuff and you can bet they will not steer you wrong with advice. Looking for someone to do your taxes next year. Stop in you'll not be disappointed!! Looking for someone to take over payroll. They'll take on that headache gladly.

They screwed up our taxes twice. I had to go back to them to fix it so I just had them do my next…read moreyear's taxes too. They charged me $500 for each year. $1000 total. Wow their prices went way up! I wouldn't have gone back to them but did because they messed up. So I paid $500 and now a year later they decide to just take out the remainder in my account without saying anything! Doesn't seem legal or right to me. Stay away from this company. Our first accountant was great but after he left we had nothing but problems. And this was for our business too!!!

Excellent people, very caring and professional. Went to their free resource workshops at the mini…read moreIES and at a Greater Quad Cities Hispanic Chamber event. They are a great community benefit, hire and serve minorities, and are immigrant and minority owned. The employees are leaders in Iowa, and Ying Sa and Dan Yul Kim are instrumental in the big immigrant entrepreneurs summit every year to recognize and help minority run businesses. I have friends that are clients and very happy with their services. Based on their financial education, they are very knowledgeable and great at business and financial advice.

Our experience with Army Post Accounting was worse than I thought possible. Interacting with Tim…read morewas bizarre -- when he actually decided to respond to emails/calls, he was often unprofessional and highly lacking in communication skills. He frequently refused to answer our tax questions, or if he answered, gave a cryptic, ambiguous response. Their office then lost our tax returns for a period of time. Once recovered, we decided we wouldn't be back next year. A while later, we discovered Tim made a costly error on our return that induced hundreds of dollars in interest. Despite our polite approach to resolving the matter, Tim (and Chris, since Tim was ignoring our communications) refuse to take responsibility for this error and have stonewalled us entirely. They also failed to provide copies of forms we've tried requesting for months, in violation of their required standards of conduct. Needless to say, this is an incompetent establishment incapable of handling even the most basic taxes nor conflicts with any level of professionalism or ethical standards of service. Tim and Chris's behavior is unscrupulous and neglectful.

My CPA retired so 2024 was my first experience with Army Post Accounting…read more PROS: - The lady at the front desk was super nice - Close parking to the door - Cost was similar to other tax prep - At long last my taxes were filled CONS: -It's an old building that stinks -Tax Preparer (Chris) poor communication (in person and electronically) a) no eye contact when I was across the desk, with incomplete responses or grunts vs sentences. He ignored direct questions as if I wasn't there. Would ask a question then would not wait for the answer. b) Did not review my prior year data I brought c) seemed intent on filling in the blanks as quickly as possible, regardless of if they are right or wrong. I requested several corrections and repeatedly asked him to slow down so I could give him the right numbers. d) waiting days for a response or no response at all to email e) they use a secure document sharing site, good in itself. However, he created multiple new links for correspondence. It made it hard to keep track of which session to use . It would have been better if he kept the initial link throughout the process. f) Refusal to let me review the completed tax forms before filing it, even when asked. The appointment was rushed and disorganized. Most disturbing, I didn't know what information he was reporting on my forms which left me stressed. Issues: After filing, the IRS and State of Iowa sent letters that 1. For overpayment of Fed taxes (a refund was issued directly for Fed) - This really upset me because I shared a concern I thought he was reporting my tax payments wrong. I was right and the IRS caught it. 2. My daughter's taxes (EZ for first job, her one and only W2 was incorrectly reported.) I had to submit the form directly to the state. Maybe it was a one-off but I cannot recommend them. May anyone who goes there have a better experience.

This guy is so lazy. He takes to the very last minute to do anything. He had almost a year. A YEAR!…read moreTo file our taxes during the height of the pandemic but did nothing.

This really is as good as it gets...financially speaking. I was referred to Steve Bruner, CPA at…read morethis firm when I finally decided that being completely anxious about taxes AND 8 months pregnant AND potty training was not good for anyone. I live in Texas, but own property in Iowa, so I was looking for someone in the DsM area. I was apprehensive about handing over my financial information (and tax liability) to a stranger, but Steve is everything you want in an accountant. Smart, funny, prompt, competent. I asked a bunch of (ignorant and useless) questions and Steve had an answer for each one. He and his firm are extremely reasonably priced and likely found WAY more deductions in my taxes than the fee he charged--so I'm sure I came out ahead. He ALSO likely kept me out of trouble with the IRS given the complicated tax situation we were facing this year. Taxes? No fun. But working with Steve makes taxes a lot less horrible. And that's saying a lot. We will absolutely use Steve next year and I look forward to pumping this kid out for an additional tax write-off.

If you hate the Social Security Administration like I do-You need Jerry Saddoris to deal with them…read more I am their client & I also get Workers Comp-late 1990's- WC lied to SSA telling them I had gotten $700,000 lump sum-Every year for 10 years I had to file that SSA money but not seeing a penny. I moved to Iowa 2005-my WC was dropped $200 a month so-from 2004 I lived off $1288.36 a month still having to claim my SSA-I contacted SSA 2011 just to see if I was ever going to get my monthly benefits back & I found out that I was getting $65,750.00 back pay & interest-I was thinking I was going to need to prove to SSA that I had claimed that money on taxes-I was driving past Saddoris CPA's-I literally turned around & went in made an appointment with Jerry-These folks are so helpful & very kind-patience-they know their stuff & will stand with you if you have to deal with the government-

Had to get insurance here and transferred over my cars insurance as well. Kyle made the process…read morenearly effortless (if only he could cancel my other policy for me) :) definitely a great experience and more reasonable than the competition.

Andrea is extremely helpful! This is a great policy for working students I was able to get renters…read moreinsurance for an extremely reasonable price. I would highly recommend this office to anyone!

I worked with Laura when I got laid off and lost health benefits . She was truly great to work…read morewith!! She helped me navigate the options we had and find the right one. I can't recommend Patton enough!!! They gave me some clarity when I was overwhelmed with the insurance process!