I went into Aaron's recently to purchase a laptop. The friendly staff greeted me right away with…read moresmiles. They were extremely knowledgeable on the products. They figured out a plan that would work best for me. I greatly appreciate their help and the easiness of taking home the perfect laptop that same day. I will absolutely go back. While I was leaving I saw a lot of awesome furniture I'd like.

So we are here to pick up an order and the person working the desk asked a coworker if she could go…read moreto receiving to check out order. She flatly said no, and continued her social conversation with her coworkers, and ignored us. Not a good look at all. Sam needs customer service sensitivity training.

Jamey Berhmann was a lifesaver! She helped me with a mini-refrigerator. She was very kind and…read moreunderstanding. She listened to my story and plight that happened when a new 26 cu.ft. refrigerator was attempted delivery twice already. We were down to no refrigerator! She looked as if she could feel my dilemma/pain. The best part was that she met my price and even helped load it on to my truck!

I decided to shop local and purchased an appliance from Cranes in Saginaw. First mistake. Customer…read moreservice is nil and they do not follow thru with anything. I was to have received a call from service in November and still have not received the call. At first they said they had the wrong number in their system. That supposedly was corrected but still no response. I went there on the recommendation of two other people who since have said they will not return do to treatment. They do not treat customers like they did when the original owner was alive. He would walk you thru minor repairs etc. Now it's come in and buy new as it's not worth fixing. If they don't change their ways, they will soon be lost to the big box stores. I know I won't go back and one of the people who raved about them before just bought a whole kitchen else where. I had another big issue with them which was only half solved. A very dissatisfied customer

From the owner: Specializing in: - Washers & Dryers Service & Repair…read more- Major Appliances - Major Appliance Refinishing & Repair