They don't stand behind there products. Purchased a living room set and fell apart. Have a water…read morestain on one of my chairs and they won't come out to clean it. I did purchase there gold protection plan. I would highly recommend buying elsewhere if you want someone to stand behind the product you purchased.

Once I arrived, the vulture found his prey as I was quickly ushered from the sales flyer Ad chair…read moreto a more expensive chair. I say I'm not interested, befuddled salesperson looks at the printout and asks my name takes down my info and after misspelling my name and shows a different chair that's one hundred dollars more so I said I take this one, then ask if I would like to pay using their credit card, I ask don't you work off commission, you make money by making sales. If nobody buys, you don't get paid right? you try and get the best deal because most of the customers don't know much about all the tricky credit stuff, yep... so can I take the chair Today? well.... no, we are sold out of the warehouse, Ok I take this one I'm sitting in, hmm, I'm sorry you cant take anything off the showroom, thanks, bye :(

Great quality and knowledgable service . Good value - not the least expensive but competitively…read morepriced especially for the quality. Highly recommend

Nice looking furniture....BUT!!!! The 1st visit should have been my warning. The sales person…read morewandered over to us, no introductions, we were on our own to browse, while he just sat on the furniture. We was on our own puting the custom look together once we decided on the pieces. The table and chairs are beautiful...BUT, the finish is very brittle-easy chip-and the chairs screws came loose, to fix, we had to pay for everything S&H. The couch has thread sticking out everywhere and the couch and chair are full of pilling. The, what we thought was going to be a, luxurious leather recliner turned out to be a nightmare. The chair is actually hurting my 95 Y/O mother's hip and spine. Had placed many calls in the beginning, had many service calls to fix, 2 years later, our 200.00 recliners are still way better than our 2,000.00 plus chair we bought from IDZIOR!!! Don't be surprised if there is a leather recliner in your parking lot Idzior. Shame on you, if I get a doctors note and an attorney showing the damage your chair is doing to my mother, will that get your attention?

My husband and I went furniture shopping on Black Friday after a friend suggested we check out…read moreJay's Furniture Barn. Our sales guy was Ethan. He was super friendly, honest, was there when we needed him and gave us space when we needed to think about things. We set up a delivery and the gentlemen who came were Zeke and Carlos. They were extremely friendly, helpful and professional. Also very strong, they couldn't quite make it up our long driveway so had to carry our furniture a good bit of way to the house. They handled our furniture with care and also didn't let the extra work of carrying our furniture get in the way of their friendly demeanor. They also took our old furniture out of the house for us and carried a rocking chair to the basement. Overall excellent customer service from the time we walked through the barn doors to the time the delivery guys left our house. We got a great deal on nice furniture, I would highly recommend this business to anyone needing to purchase furniture.

I am located a fair distance from the store.. I went to their website and have to say. A place that…read morecannot put prices on their website, trying to pressure me to call is about all I need to see. They may be great, but I don't need to be told to call and jump thru the hoops of some salesperson just to get a price. I am already considering over an hour drive to go get a recliner. I would like to have more than just a catalog picture. Price as well as what fabric options before I burn a tank of gas to get there. Now they may have a wonderful staff and service. I do not know yet. The website and it's lack of information on the pieces I was interested in and the "call for best price" and "request more information" forms to be emailed what I need to know (and giving them my email address in the process) was enough to put me off. Until that changes, I will look elsewhere.

We got a great mattress for a good price. Customer service was good but intense. Great selection…read moreand great prices.

Stopped today to look for a box/mattress for a guest room. Store associate greeted us as we…read moreentered, showed interest in our need, showed us models and options within our price range and was extremely helpful. I don't have patience for those that try to up sell or don't really listen to your requests. Really appreciate making the sale process easy, complete explanations of pricing and options available. Would highly recommend. Only rub was the delivery charge, never paid for delivery before. They do though deliver, set up and remove the old...I just don't have an old to go.

Larry,s had exactly what we needed in appliances. They were cheaper then the big box store for the…read moresame appliances. Great family owned store.

We now purchase all our furniture here. Larry and his staff are very helpful and make sure we get…read moreexactly what we want/need. He even had his crew come over and disassemble and reassemble our bed we recently purchased, when we had new carpeting installed. Would recommend highly!

I love this store. If anyone I know needs furniture I send them here. My nephew and his wife just…read moregot some furniture and loved it..Thanks to the young man TK for helping them find the right furniture for their home.

I'm going to tell you something, I will never recommend another residential furniture store outside…read moreof American Freight in Saginaw. I have bought furniture from there four times now for 4 separate rooms, and I've been treated right every single time. Plus, pay 53 bucks down, 90 days same as cash (or something similar.) You can't beat it. I had issues with my living room furniture, and there was a discrepancy with my warranty, and they made it beyond right - IN 2 DAYS!! They got me better furniture, and they treated me like I was family. Between Ashton and Alma, I couldn't recommend either of them any more than what I do right now. Do yourself a favor and go visit them. It is well worth your time. Buy the Five-Year warranty, it's between $200 and $250 for everything that you buy in total (for or a single transaction, i.e.. couches, loveseats, chairs, tables, everything, ALL FOR THE $200 - AND IT COVERS EVERYTHING -). Trust me it's worth it. (Plus you get to keep the defective furniture.) The defective furniture will be good for a gaming room in the basement or a spare room.) Thank you Alma and Ashton. You're amazing. Please share!!!!!! #Americanfreightsaginaw #americafrieght