The first time they came out for an emergency, they were awesome! First rate, so kind and professional. So when we had a non-emergency issue we called them to come out again. It was a different tech and ended up being quite a different experience. (The tech was nice, professional, and punctual.) Without typing out the whole fiasco experience, let's just say we won't be calling them back again. We were extremely disappointed since we were hoping to find a regular go to plumber for anything in the future. The problem is hopefully, permanently fixed but after we were told to buy the replacement kit/part which ended up being a faulty spigot and couldn't be returned because the technician took the box, the final 3rd trip, a $400.+ bill not counting the cost of the kit we ordered, and last but not least a very arrogant, rude co-owner who wouldn't let you get a word in.........well let's just say the pictures should speak for themselves. It was a lot of money for sloppy "shoddy" work. A spigot that's not the same as the original one we purchased/ordered, that's not flush with the tub and obviously angled down, and now 2 cutouts in the closet. Oh and look at the picture at what happened to the hot/cold plate that the Tech soldered. He never said a word about the damage. We didn't notice it right away. We had to replace it also ourselves. We can't honestly say that this was a good experience at all. A senior citizen retiree nightmare. Now we have to somehow either caulk the awkward wide gap ourselves or call a different plumber to fix this mess. We're not made of money and we sure don't think people are these days. "Live and learn" as they say. (May 2023) read more

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Called this business after reading their reviews and grateful that I did. I had a bad leak in my shower, made worse by my attempted amateur plumbing. They were prompt in responding, courteous and professional. The job was a little more involved as faucets, stems etc. were worn and corroded from age. Everything was explained to me as they progressed. Work was completed promptly and area was left clean. Pricing was very fair. This was such a positive experience for me. I recommend them highly. Big thank you to Tom and your assistant for fixing my problem. Lane Neamand read more

they only care about what they will charge and never care about the quality or how they left the installation. really messy work...

Best in the business! Besides being experts at plumbing problems, they are courteous, professional, and efficient. We have used Around the Clock Plumbing several times and each time they have arrived in a timely manner, repaired the problem, and kept their work area clean. Today they responded to our call about a broken water line near the street where we were losing 200 gallons an hour. Although they are extremely busy they managed to come by at the end of their day to see what could be done in the meantime before they could make the repair, but lucky for us they took care of the problem and saved us an even bigger water bill! Highly recommend Around the Clock Plumbing without reservation. read more

The guy who showed up refused to put on a mask saying he had a medical condition. Not buying that mess. I told him to leave. I refuse to give money to this business ever again. Can you give zero stars? read more

I can't actually give a rating since no one showed or called about the appointment. As unprofessional as they come. I work in retail, so I know customer service, don't expect it here. Call Columbia zoo, you will get better communication. read more

This is a great company with very knowledgeable professional plumbers and a real can do spirit for getting things back to normal. Having a flooded basement is stressful and not knowing what it will take to get it fixed further aggravates that. What put me at ease and impressed me most was the positive attitude of both these gentlemen and the smiles. Keep up the good work. A great big thank you to Devon (the apprentice) and Byars for today's service call. You guys were timely professional and I really appreciated the outstanding communication while you were here and even before the service call even began. Respectfully, Lori Brierre read more

We have a rental house near Clemson and the water went out at 10 p.m. on a Friday night. . These guys were there within two hours and had the water up and running and repaired everything 4 less than you could possibly imagine. These are no longer my emergency go to Plumbing guys they are my Plumbing guys for life. read more

The wife just got off the phone with whoever is working there this morning. Told me he's too busy to search around for a mystery leak. Busy all week. Rude. read more

I was in need of a plumber, they came and communicated clearly. I felt I received excellent care, service and pricing was clear. Will call for all my plumbing needs. read more

We tried them after horrible experiences with several other local plumbers. What a pleasant surprise. They were prompt and courteous as well as competent. We've had them repair several outside leaking faucets, a leaking sink drain (from dishwasher connection), repair a dripping sink faucet, and install a couple of water shutoffs (to bathroom sink and toilets). They did a fine job on all, billed for actual time spent (unlike a certain group in Pendleton to bills for driving time and takes twice the time MapQuest estimates to get to our home), and cleaned up afterwards. As someone who has to take annual leave to go home to meet workmen, I have a special fondness for those who show up when they say they will, and Around-the-Clock always has for me. Also, we've had experience with some workmen treating my wife as a second class citizen (or an idiot). Around the clock appears to treat women the same as men. read more

Run!!! Byers at Around the Clock plumbing in Seneca South Carolina did a job for me last year and was responsive. I scheduled a repair of an outside water pipe at my vacation home with his partner 10 days ago. They knew I would not be at the home with friends and family until the Easter weekend. Today Byers went to the house and then called to tell me he was leaving because I was not there. This is an outside leak and he has known about it for over a month! We had coordinated for them to fix before we traveled back to the home. Today is Good Friday and he basically said "find another plumber we are busy" He then proceeded to hang up on me. His arrogant attitude and desire to leave my friends, family and our vacation plans without water at our lake home is unacceptable. Strongly suggest you avoid Around the Clock Plumbing and use another local service who cares like Crooks, Roto Rooter, or Burrells. read more

Professional, knowledgeable, they take time to explain the problem and possible solutions. Honest service by nice people. I highly recommend! read more

Great Company to work with! Very dependable, showed up when they said they would and very professional. Work site was as clean when the left as it was when they showed up. Would use them again for any plumbing need and plan on it... read more

We have lived in the area for two years, and Saturday was the first time we were in need of a plumber. After leaving messages with four other plumbing companies, Around the Clock Plumbing Service answered our call. Our issue was diagnosed over the phone and an estimate given of when we could expect service. True to the name, Byars was at our home at 9:30 pm(the expected time) to fix our problem after a long day of other service calls. He was professional, efficient and friendly. We most definitely will call again if in need. By the way, none of the other four plumbers have returned our call, and it is now Monday afternoon. read more