I have nothing but positive recommendations for Rocket. Two years ago I had an issue with Sugar…read moreants. It was horrible. They came out several times until they found the nest without repeat charging. I've had no problems at all. I am on a 3 month contract and they come out once every three months but if I have any issue at all they are right here and they don't charge. Obviously everybody has different experiences but I gladly recommend them.

Over priced by1,400. And brought out a can of spray and charged over 2,000 and when I told them I…read morestill had bedbugs they refused to come back out to make things right without charging me another 1,000 I will never use these crooks again that was 2,000 I could not Afford

Hi I needed a VA termite inspection for a REFI and called…read moreARQ!! I talked to S..... and WOW! She was helpful , friendly, and a LIVE PERSON! It's difficult now to get in touch with a real person but at ARQ they answer the phone and that alone would set them apart but what ACTUALLY does is their CUSTOMER SERVICE!! THANK YOU ARQ! I look forward to our new friends!

It's a shame that good service is so rare these days so I feel like I should call it out when a…read morecompany gets it right. This is the case with ARQ. I called up and talked to someone in the office who was very friendly and attentive. I wanted a quote and wanted a better understanding of their offerings. One of the owners was happy to talk to to me and give me all the details I wanted. I ultimately made an appointment and they were expedient in getting someone out and the service was professional and thorough. Since the service was completed they have reached out to make sure my needs were met and let me know they were available if I had any issues. Bottom line, their actions showed that they care about their customers. I am very happy with the results and effectiveness of the work. I am also happy to know that if I need them again, I can give a call and feel like I will be heard. I am happy I found these guys and wouldn't hesitate to use them again.

The people at Active are very consistent in doing the work they promised they would do. If we see a…read moreproblem and need additional service they always come out and take care of the situation at no additional cost to us.

This branch has been recently revamped, and the professionalism exudes from the leadership down to…read morethe technicians. The staff seem to be quite knowledgeable in their fields and the prices cannot be beat for the services provided. Thanks guys!

If there's one thing Middle Georgia has taught me, it's that the bugs here are relentless…read moreespecially spiders (my absolute nightmare). When we bought our home, the builder included a one-year termite warranty with Northwest Exterminating, which we extended and added pest control to. Customer service has been excellent. Our service associate is professional, reliable, and very thorough. I also appreciate that they use pet and family friendly treatments since we have a dog. That said... I'm not convinced the pest control is working. In my previous home which I battled with spiders. Once I hired a pest control company, they didn't completely disappear but when I saw them they were not alive. With Northwest, even after treatments, I'm still seeing more activity than expected. I keep bug spray in multiple rooms, which shouldn't feel necessary. The only thing that seems consistently effective are the sticky traps, they definitely catch bugs. I understand some environments have more pests than others, but I'd expect to at least see some results after treatment. Right now, it's hard to tell if the service isn't as effective or if these Middle Georgia spiders are just built different. We're sticking with them for now and hoping next season brings fewer uninvited guests.

Cancelled service of $2K and they only credited my account, rather than returning my money. They…read morehave been responsive and it literally takes weeks to months to process a refund--if the Branch Manager approves of it. Horrible service!!!

Very poor response to emergency service. Terminix's response to emergency service is, "I have 3,000…read moreother customers in your territory, we will get there when we get there. Only thing you care about is yourself." Terminiz does not care that bugs are getting into your home. James 770.331.9716 Zip 30038