We called this company to winch out our truck, which was stuck on the gravel in the parking lot. They sent the tow truck, and the driver did a lot of damage to our truck's front end while winching it out. He didn't care at all that the bumper and deer guard were ripped off in the process. When we confronted them about the damages, they threatened to impound the truck. They refused to provide their insurance information. Avoid them. Dishonest people work there read more

They are absolutely there to take advantage of people and get every dime they can. Watch out for added charges, and if they say they will take a charge of, make sure they did. Add up the breakdown of charges yourself. Nice to your face, but it's dirty business. When asked about it, the owner (at least he said he was) just dismissed me. In fact lied, saying we had already had the conversation when I had not even spoken to a male at this place. The ladies in the office were fine, he had zero professionalism. Unfortunately, my wife had already paid, so very little I can do other than warn others. Stay away from Arrow. read more

We needed a tow from our previous residence to our new home. Brandon was on time (even though I was running behind), patient, professional, and made this whole process a breeze. I had been dreading having our vehicle towed due to previous experiences, so our experience with Arrow was an incredible pleasant surprise. Not only that, but everything cost significantly less than I expected! I will definitely be contacting them again if I need towing services. read more

Reasonably priced with good customer service from both the office and the driver. Will use again.

Shawn the truck operator was a true professional. The phone operator was calming during a stressful time. Great service, fast, affordable, efficient and accurate. They are my go to company and I will refer to friends and family. I wish I could give 7 stars read more

Invoice well above original bid. Damaged the item and refused to pay for damage . Do not use.

A-1 service. Customer satisfaction. I RECOMMEND them if you're cars need to be towed. Fast and reliable.

Quality speed courtesy professional careful. All good ! This is our go to tow service for the last couple of years. They haven't let us down yet ! read more

Brian responded promptly and treated us with respect. He towed our RV to the desired location without difficulty. He was friendly and professional through the transaction. Thank you, Arrow Wrecker! read more

Arrow Wrecker Service - Towing Near Me - Wichita, Kansas

Couldn't have been any better. He got my car started so I could drive it to the repair shop. I was very impressed.

Was in town for only one day to visit relatives that I had not seen in 20 years. When I went to my car after having breakfast, I found that I needed a tow to the Ford Dealer. The gal on the phone immediately dispatched a tow truck. The tow truck arrived quickly. The tow truck operator, a young man named David, was friendly and efficient. In a very short time we completed the necessary "paperwork" in the field and he quickly and safely transported my car to the Ford dealer at a fair price. Because of your quick service, I was able to arrange for service at the Ford dealership and still complete a full visit with my family. Thanks so much! read more

Fast, friendly, affordable towing. Thank you! They made it within the timeframe, and were just very pleasant to work with.

my car stopped on me as I was enroute to a school meeting! when I reached out to Phillip 66 located at Woodlawn and Central they immediately provided me with a company for towing! Although the wait was long, the quality of the service was outstanding! I would definitely use this company if/when needed in the future! I am overly pleased that the driver was able to load my Lexus on his truck bed without incident! His quality of work removed any concerns I had when loading my car onto his trailer! I strongly encourage/recommend using this company! read more

Very responsive and affordable. Highly recommend. They have worked around my crazy schedule no complaints.

Excellent & timely towing service on a Saturday afternoon! Helped me secure my car, as well.

Extremely quick and efficient. Very impressed with the professionalism that was displayed.

$85 flat rate in Wichita. Great job even though it was in a very difficult parking spot downtown. I didn't have to be there either, (left a hidden key) and was updated on the whereabouts of my vehicle during transport. Great service, trustworthy people and the same or cheaper than the rest!!! read more

Everyone was very kind along the way. Colby was the gentleman who actually came out to help us... an absolute pro in every sense of the term! Great guy, and he did a great job of loading our large van that was at an awkward angle, taking extreme care in every instance... as if it were his own automobile. I recommend him, and Arrow, as enthusiastically as possible! read more

Prescheduled a tow within Wichita for 7 am a week in advance. At 7:55 am, driver was still "in route". Will never use again.

Great service! Driver was awesome, dispatch was friendly. Saved us for sure!

So helpful and friendly. Really appreciate the kindness shown by both the woman who answered the phone, and the man who came to tow my car. Really went above and beyond. read more

On Monday, February 20, 2017; I called Arrow towing company to tow my 32' Class A Allegro Bay Motorhome. Upon arriving to the storage unit (U-Stor West Central) where I kept my motorhome, Kevin, the tow truck operator, was reluctant to tow my vehicle. He was able to jump start it and it ran. However, I was very concerned that it would actually make it to T and M Automotive in Andover. He convinced me to try to drive it and that he would follow me. We started out and after going about 1 mile it stopped on I-235 at the under-construction Kellogg interchange. Needless to say, a somewhat unsafe area to breakdown and connect the tow. Kevin then detached the drive-line (a needed practice that is a common practice prior to towing a Motorhome of this kind) and hooked up the Motorhome from the front to his tow truck. We then proceeded to T and M Automotive. Upon arrival at T and M Automotive, Kevin parked and detached the vehicle in the parking lot. He then attempted to put the drive line back together as it was when he found it prior to having it break down. He was unable to do so. T and M Automotive then had to spend several hours putting the drive-line back on and also had to repair U-joint parts as well. Kevin left parts inside the coach by the door that he was unable to put back on due to using the wrong tools. I asked him about those parts after he stated that they were parts from the U-joint. Due to this damage caused by the Arrow Wrecker Company, I had to spend $373.41 extra in parts and repair with T and M Automotive just to fix what Kevin did to the U joint bolt that he stripped. If you are going to chose this company to tow your vehicle, be prepared for damage to occur. read more

What a bunch of rude people! The cashier was very rude! The three other employees would not look up from texting on their phones while they were answering our questions. The cashier went to the back to call her boss instead of calling her in front of us. Why? I m pretty sure she just went in the back and stood there for a few minutes and then came back out front. Lazy liar! I have had to use these people twice and they are horrible! read more